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February 2024 by Ian Davis
Roberto is very skilled and knowledgeable and also very personable. He diagnosed our son’s problem with his iPhone screen and fixed it quickly. Top notch guy providing top notch service!
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December 2023 by Ariana Fowler
He moved to Martinez but was so sweet and reasonable prices
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November 2023 by Jim F.
Simply fantastic. Roberto diagnosed the problem quickly and was able to repair it while I waited. His prices are very reasonable. 100% recommend.
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November 2023 by Mandy Kuo
Great service and great price. I brought the IPAD in because the screen is cracked and won't charged anymore. Roberto the owner greeted me immediately and explained the process and cost. The price is very fair and it was fixed the same day. Highly recommend.
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September 2023 by Chuck Walker (Howard’s Upholstery)
Great service and knowledgeable fixing my iPhone lens. Have used several times over the years and have always been happy.
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September 2023 by Yolisa Bam
Friendly and fast service - I took my iphone in, got a reasonable price and was out the door in under 30 minutes.
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September 2023 by Jayson Merrill
Professional service, staff and owner have amazing customer service skills. Quick and affordable.
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August 2023 by Paul L.
Urgent ICARE took me as a walk in. He clean out my charging port in less that 10 minutes and I was out of there...THANKS
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July 2023 by Z Akbar
Roberto was very nice, trustworthy and efficient. I would highly recommend.
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July 2023 by Linda Keeler
Dropped my phone and shattered the screen, brought it in for a new glass screen, Otter Box cover and glass protector. Fast, friendly and professional service.
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July 2023 by Jaime G.
I've now visited Roberto twice for issues with 2 different iPhones. He has been nothing short of stellar in terms of his customer service, communication and speed. His work on both phones has restored them to great working condition, and at a very competitive price versus Apple, and Apple Authorized, repairs. I know I will continue to bring my mobile devices to him in the future - and if you're looking for someone to service your device (battery replacement, screen replacement etc) look no further than Roberto and Urgent iCare.
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May 2023 by Ray G.
I needed a new battery for my refurbished iPhone 8 Plus. Roberto made a special trip to get the battery and was very helpful in working with my schedule. He explained that opening the iPhone meant it was no longer water resistant - nobody else had ever told me this detail. He also told me the truth about some protective cases and which are the best to get. When the iPhone wouldn't turn on after installing the new battery, he went step-by-step to troubleshoot the problem until it worked correctly. Roberto is knowledgeable, kind, and got the job done fast! Going forward I'll bring all my iPhone repairs to his shop.
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May 2023 by Paul P.
Went in to fix a "broken" iPhone 12 Pro. Talked to Roberto who gave my phone a hard reset and fixed it at no charge! Honest guy and super nice! Definitely recommend!
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May 2023 by Jeanne R.
My daughter dropped her iPad at school and completely shattered her screen. Roberto was able to get it fixed same day. Price was reasonable. Thank you Roberto!
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April 2023 by Don Gonsalves
I have called upon Roberto at Urgent iCare twice to replace cracked screens on my iPhones over the past few years. Both times he was able to replace the screens within an hour or two. Roberto is the consummate professional…friendly, courteous, honest, very reasonably priced and an expert in repairing all things relate to an iPhone or iPad. I recommend him to all my friends and family. Thanks Roberto!
