-
February 2024 by Carolina Monteagudo
Customer reps are rude ask her to get me a size and she said to look on own if I don't see my Size will mean not. In stock :/
-
January 2024 by Vilian Kossev
Great Christmas sale. Busy but not disorderly.
-
September 2023 by Brenda B
Every time I come here I always have am issue checking out!!
-
April 2023 by Kyle
Very kind employees that don’t follow you around…., but their sizing and inventory kinda sucks. Wouldn’t shop here if you’re gf or you are a size Large and above. Note: come here 30 minutes before closing. I came 10 minutes before closing and the employee litterly shut the gate on my face.
-
April 2023 by Ede Marshall
Well organized store. Helpful staff.Clean, uncluttered store.
-
March 2023 by antoinette m.
When I walked into the store, I was greeted and helped, but when I went up to the cashier, nobody was in line and she had a customer she was finishing with at the desk. It is 7:17 PM and hardly anybody was in the store... She told me to get in line in the middle and so I'm looking on the floor trying to figure out where the middle is... Within seconds she was finished with her customer comes around the Cashier table and goes I'll show you her body language was not appropriate (as if she had something better to do than help a customer))And walks me to the cashier that's in the middle of the store with no line basically points and says right there in my opinion that is a lazy employee an employee that doesn't consider a customer first she wasn't pleasant. She wasn't polite, Her body language was rude. I left what I was going to buy at the store. I will go to another Victoria's Secret where I am appreciated
-
March 2023 by Izabella Z.
Great customer service; however my main reason for writing this review is because the store when I shopped this morning (03/10/23) was super organized, usually at VS I see bundled up panties, and sometimes the bras are disorganized, everything had its place, lined up and can easily find what your looking for, anyways had a really pleasant shopping experience. Definitely will be back! Thank you store management and team !!!! You guys are great .
-
January 2023 by Kathleen B.
I just went into Victoria's Secret and tried to return something from Christmas when the employee couldn't help, I asked to speak to the manager who went out of their way to help us make things right and I truly appreciate the effort that Norma put into keeping us satisfied shoppers
-
November 2022 by leah olivia
I went to pink on 11/06/22 close to closing time. i went in for something very specific and i looked around, didn’t have my size. my boyfriend was with me and told me they would probably have it if i asked. the woman i asked was literally so rude and disrespectful. i understand i could “order it online for free shipping” but to have an attitude was something else. i had told my boyfriend “i told you so” because we were having another conversation and the employee whipped around and said “excuse me” in the most rude manner. i’m definitely about my experience and i’d much rather drive to brentwood or walnut creek to go to pink now.
-
November 2022 by Janell R.
Not one to leave reviews especially about Victoria secret where I've shopped for over 15 years consistently. My experiences has not been the best with costumer service but I'm there for the product not them. Anyways!!!! This time around it was different, this time I was on my way out when NORMA! Stopped me and inquired about my experience. I told her what was going on at the moment. She was very kind and guided me to a bra that fit my needs at the moment. Her grace and patience really stood up and impress me with such professionalism yet very gentle. If you are there look for NORMA! I have no doubt she will help you in the same kind matter she helped me.
-
October 2022 by melissa khashabi
I used to buy all my Sports bras from Victoria secret. I have about 12-15 of them. I’m a 36D . Now half of them won’t work!!! The zipper won’t work!! I loved them for the longest time but now I’m so frustrated just trying to get the zipper in the front to zip and they won’t!! My husband even tried and he couldn’t do it! This is with the bra on, and off. Their quality has gone down greatly. It makes me angry because I used to LOVE their sports bras. Now I have to search somewhere else, which I’m sure you k is is not easy to do. It’s a huge disappointment and a waste of money.
-
May 2022 by Arlene Stanton
I really loved going to this Victoria's secret so workers were very nice and they had very nice selling skills
-
May 2022 by Teresa Morten
All of the employees were very attentive and made sure that my measurements were correct and I had the right undergarments to fit my needs.
-
April 2022 by Iman Rasheed
I've bought sweats and undies from here. They also have a great fragrances and lotions. However I wish they would carry more size inclusive bras. I'm a 30DD and it's an impossible size to find from any brand. Not just here :(
-
March 2022 by Marissa Montoya
The store was great. It was clean and the workers were very friendly