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January 2024 by Judy B.
Terrible pharmacy! No matter how long the line which is usually long the wait is awful. Don't come to this one unless u have at least 45 minutes to wait.
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December 2023 by Steven L.
terrible service I went in and tried to find an apple gift card but there was none it was like that 2 weeks ago when me and my dad went here and I found no apple giftcard and I tried asking an employee and they said NOTHING.
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September 2023 by Allen H.
My review is for the pharmacy specifically. The customer service is terrible! Extremely long wait times in the store, they tell you your Im order is ready but when you get there they claim to be out of stock, they mess up on the insurance, the staff is rude. Just terrible overall and from the other reviews I've read there must not be any desire for change as this is not a new problem.
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August 2023 by Jaime Ramirez
Very bad quality
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July 2023 by Melissa A.
Whoever does the ordering here should be fired. You can never count on them to have the same item twice. it's so inconsisten. I don't even know why I even bother trying. it's the least stocked store ever.
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July 2023 by Meredith P.
This pharmacy is the worst ever. They should be jailed & fined the way they think they can power trip over giving people thier meds!! KIM has a power trip thinking they can withhold medicine from people!! I've already filed a state board pharmacology complaint against her & am definitely doing it again. This pharmacy will tell you your prescription will be ready & ok for pick up, only to get there and be told ohh we don't have stock. Or oh we are completely self absorbed jerks and we don't feel like it today cuz we hate our lives and have nothing in life to look forward to except withholding meds from people! Kim literally said I'm not giving your meds because she thinks i was rude ! Wtf lady!?!? Are you insane. YOU GET WHAT YOU GIVE. AND YOU ARE RUDE! I drove twice to this crap location wasting my gas & time Because they can't get thier act together. They leave my meds sitting in review so I can't express them and then have to wait in their excessively long line over n over. Literally Kim deserves to be fired the way she treats people. Thinking shes some sort of god or even a doctor! They cause me problems every single month! And have zero reason being behind a pharmacy and " helping people " I cant wait to file a complaint about this B & tell the board she withheld my meds cuz she thinks I'm rude. Lmao. Guess what Kim YOU ARE RUDE! ALWAYS! you don't have any power Your rudeness & complete lack of pharmacy ethics is going to bring your career down & I cant wait!!
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May 2023 by Edmar C.
Worst customer service from answering pharmacy phone calls to consistently putting their clients on hold for a period of 45 min to i guess longer. Hint Walgreens pharmacy hire more staff
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April 2023 by Dan D.
So if you want any help at the pharmacy counter and god help you if you want a "consultation" you would do better asking a drug dealer. Supposedly they have all this advanced education but if you ask for help selecting a product? "Oh no you have to ask a Dr.". Then why offer a consultation if you are refusing to give them ? Or is it personal and they just didn't like my looks or my race? Concord is one of the most racist places I have ever been. Absolutely worthless. Boycott at all costs. And FYI, after you step away from the counter they will LOUDLY talk shit about you to their "coworkers" and in front of other customers. Was that supposed to be the consultation? It's ok I'll go to a non ghetto pharmacy where it's ok to be a customer that actually needs help. Where the person will be trained and willing to help a customer. Who won't be so unprofessional. And rude.
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March 2023 by Alex Chan
There are not many place for on site printing service in this area. Walgreen continues to provide service at the reasonable rate for printing photo. As soon as you upload the photo and print order, the system tell you 30 minutes time for the pick up. The restroom is also available for customer with key pad which need a staff to unlock it.
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January 2023 by Donna H.
I thought it important to report that this store needs to be cleaned up on the outside. There is litter and on the side of the building buckets that have been left there. The People that work here are very nice, it's a very busy store and deserves to be cared for better than it is. If I don't say anything about the litter around the building and in front of the front door it cannot be fixed. Hopefully someone will read this and take care of business. I hope you post my review.
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December 2022 by Victor Alejandro
Decent service, good prices on the photo printing, pretty fast too
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November 2022 by Deborah Davis
I'm not crazy about the layout of this store.
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November 2022 by Juan D. gonzalez
Excellent place!!
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June 2022 by Carla H.
This is the worst pharmacy ever !!!!!!!!! I should looked at the reviews first. Literally I have been on hold waiting to speak to a the pharmacy for 20 minutes. This wreck of place doesn't have the generic thyroid medication and gave me a 10 days supply. The pharmacy screamed at me they have to order it and call in a refill in a few days. Tried to call in the refill and they only offer 10 days again. Wtf I am not dealing with your shitty service every 10 days. Called again waited on the phone 20 minutes for someone to help me. Of course the pharmacy never ordered it for more when I called and was in person. So, someone ordered today for the first time and will text me. I'll hold my breathe
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May 2022 by Jennifer L.
This is the most disorganized pharmacy I have ever been too and they are not compliant with state laws and regulations.I sent my prescription in on Thursday. It's Tuesday and they still hadn't filled the prescription and they couldn't figure out if they even had the medication at all. There were dozens of people waiting in line. They have lunch hours posted and they don't take their lunch during lunch hours. I was there 3-4 pm and multiple people were away at lunch.They couldn't even bill my insurance correctly. They told me my insurance doesn't cover name brand and they do...