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April 2024 by Behnoush Aghili
Amazing service. The new manager has done an amazing job with the store and their customer service. Everyone was very friendly and attentive. Thank you!
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September 2023 by Sayra R.
Had me and 10+ people waiting for them to open, a couple of people were there before 9:50 expecting them to open at 10AM, like their website said, but by 11:45 AM, they were still not open and we ended up leaving. Sadly we did not get the PokémonxSantacruz skateboards due to Zumiez employee not opening when they were suppose to. Supper upsetting and inconsiderate of other peoples time
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April 2023 by Daryel V.
Out of 4 employees that I saw working there Sunday early afternoon, 2 were on their phones and couldn't be bothered, 1 was having a discussion with his gf, and the other was too busy flirting with customers in the store. The music was embarrassing to listen to, very very explicit lyrics. It was playing loudly in a public area where any child could walk into. I didn't buy anything, the music drove me out of the store.
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February 2023 by Emily M
No one greeted me when I walked in. While browsing, one guy (I assume an employee) kept walking near me without ever once saying hi or asking if I needed anything. It was deadly quiet and awkward in there and then I noticed about 3 or 4 guys just standing around the register not talking. I got uncomfortable and left.
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August 2022 by Bella N.
10/10 there was a cute guy with long hair, brown-ish blonde i guess....he was so niceeee!!!
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August 2022 by DJ B.
I was very disappointed with this stores Online Store pick up. I ordered a backpack and had it for store pick up. The website said they had 3 in stock so I thought cool I'll pick it up tomorrow. The very next day I never got the email saying it was READY FOR PICK UP. So I drove down to the store and when I arrived they said "oh actually we don't have this backpack in stock" like what? Why would your website say it was and why didn't you guys ever let me know that they don't even have it? I had to drive to the store to find out. And the employee never even took the time to check if any other stores had one. I had to call another Zumiez store and they had it and even held the backpack for me. So I say don't ever use the online store pick up for THIS STORE. The employees are lazy and lack good customer service
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July 2022 by Aaron McLin
They were supposed to open at 10a, I got here at 10:30a and one of the workers was still waiting for the person to come and open. Waited another 20 minutes after that and they still didn’t open the gate. I try so hard not to use zumiez but had no other options until 11a.
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May 2022 by Chendo Rodriguez
I walked in hoping for griptape and new hardware for my board and the only two people working in the store were having a conversation for about 8mins without greeting me or asking if I was looking for something. When I asked if they were employees at the store one said "yea" and kept continuing his conversation with his buddy lol. I walked out. What a horrible store. This is why younger people under 21 don't need a job at the mall.
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April 2021 by Zak G.
I ordered a deck to be shipped from this store to my house 16 miles away. After a week of waiting for "employee delivery", which was not the delivery option I signed up for, I got in contact with customer service. They said the employee delivery was new and not working well( I can vouch lol) and offered to ship the order and give me a partial refund. Long story short, never received the order and never got the refund. Truly epic fail from a skate shop that lost the support of real skaters years ago. Lesson learned, support small local shops!
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January 2021 by Kelly Rogers
Very helpful staff. Went above and beyond to help with delivery home service, instore purchases and returns!!!
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March 2020 by Juan Rubio
a.lot.of.good.stuff
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February 2020 by billy Legrand
For Alt skater clothing, THEY have the stuff.
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January 2020 by Sanscrit Dairypill
My little Tostino had a lovely time here until I realized it was all a dream
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January 2020 by duncan_yoyos
My boy JC hooked me up and the lady Monica helped as well perfect staff rite there I appreciate there professionalism
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December 2019 by Gary Van Bagel
Very nice if u need to replace parts of your board. Not a very wide variety of wheel selection though, most wheels they have are 99a.