-
June 2023 by Patti S.
I've never seen such a small post office with such a huge presence. The employees here are beyond amazing. They go out of their way to assure that as a customer you are made to feel valued. I love Cools PO employees!!!
-
March 2023 by Lola
Ac74908 I believe is the license plate of the lady that has told me to pave my drive way because she has a bad back and can’t deliver my packages to my front door. She’s the only that doesn’t get that delivery to the front door doesn’t mean delivery in the yard.
-
January 2023 by Jay Thorwaldson
Really nice people there, all friendly and helpful. Joshua is a world champion mailbox stuffer when there's a lot of mail or a delay in picking up mail by the box holder.Thanks to the whole staff, including the delivery people.JayAuburn Lake Trails
-
May 2022 by Jan Johnson
Just a quick shout out to the Cool Post Office. Auburn office delivered a package on Memorial Day to my box, but I could not access it with the key that was left for me. I called Cool early this morning and 2 hours later the packages were delivered to my house. They are short staffed yet always go out of the way to keep us happy with their service. Thank you!
-
December 2020 by A A
Found $43 in the parking lot. Asked the post office to help find person who lost it and I would return for it if nobody found it per California law. Instead the post master general kept the money and wouldn’t return it to me. Sheriff was called and he informed me I should have never given the postmaster the money because if no one claims the money the postmaster now gets to keep it. Not only was I lied to and treated poorly but now the postmaster gets to keep the money that would have been mine and I wanted to give it to charity and not the post master general. I asked for her name and she refused to give it to me. She said she posted the lost money on facebook but myself and several other people never saw the ad. I reported her to usps.
-
July 2020 by denise l
Our small Postal service is Very friendly and helpful. Nice location and easy to get in and out of.
-
June 2019 by Big Boy
Accurate, amazing and beautiful
-
June 2018 by Fresh Apple Fish of Blyat
Smells like paper in there, 5 stars.
-
November 2017 by J Jackson
Very friendly and helpful
-
January 2013 by elaine Dano
one of the ladies was absolutely amazing helping me fill out my passport paperwork
-
September 2012 by Caitlin Pitts
Employee was kind of rude and obviously put off that I didn't know how to fill out a return request form.
-
May 2012 by Giovanni Tejada
Expect to spend time 4-5 employees but 2 helping in counter #WTF and a long add line since 430 pm n still waitin
-
January 2012 by Giovanni Tejada
Sucks they don't have a machine that sells individual stamps. I have to stand in line.
