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January 2024 by Stephen Smith
They do virtually nothing in house. They send all out, and they change vendors like I change underwear, so you never know what your going to get.
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November 2023 by Michele C.
I am new to the area and went to this cleaners based on a recommendation from my neighbor. I can honestly say I have never had a worse experience. And maybe it was just bad luck as I am sure they have had many satisfied clients. As a small business owner myself I really wanted to give them a chance and even hesitated to write this review but if it somehow helps prevent this from happening to someone else then it is worth my time to give this honest account of what happened to me.I brought 9 items in on a Monday, I met the owner and she was very nice. She took all my things in and told me she was counting the belt that was part of my jumpsuit as one item. She told me my items would be ready on Wednesday evening. I came in to pick up on Thursday afternoon. The woman (not the owner) that was there working didn't seem to find my clothing right away, she went to the back and brought everything out but it was not wrapped yet so she hurriedly bagged it all. I was planning on wearing the jumpsuit that evening but when I got home I saw that it was not there. I called them right away and told them about the missing jumpsuit, the woman that answered put me on hold to go look for it, she came back on and told me she could not find it and I needed to call back to talk to the owner on the morning. I tried not to get frustrated because I figured it was just misplaced somewhere. However I was disappointed at how she seemed really flippant about it and did not ask to take my number down. The next morning I called several times but no one answered. Finally in the afternoon the owner picked up the phone and said she had my jumpsuit and was so sorry. She had set it aside because she couldn't find the belt. But it had been found and it was ready for pick up. I was so relieved as I had a dinner Saturday evening and I really wanted to wear this new outfit. I drove over to pick it up. Imagine my complete shock when I went to put on the jumpsuit Saturday evening and the belt was not there! You really can't make this stuff up! Since it was Saturday evening I was not able to call until Monday. When I was finally able to get thru the owner answered again and tried to tell me that she gave me the belt. I told her that wasn't the case. She hurriedly got off the phone and said she would go look and call me back. 20 mins later, she called and said she found it. So I made another trip there. At the end of the day, did they find the belt? Yes. But not without a lot of time wasted and of course me not being able to wear an outfit I was very much looking forward to wearing. It is first world problems, but if you are like me and care about your clothing and like to receive things on time as well as not worry about things getting lost I would suggest finding a different cleaner.
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October 2023 by Charlie H.
Best prices on quality dry cleaning and laundry in Newport Beach. I have been using them for 25 years. I drive out of the way to go there because I like them so much.
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October 2023 by Linda R.
I recently moved to Newport and avoided this cleaners as I thought being in Corona Del Mar would be expensive. Big Mistake. The prices are more than reasonable and my large order came back looking great. The staff is very professional and you are in and out in no time. I will never go to another dry cleaners. I never write yelp reviews, but this shop definitely deserves a shout out.
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September 2023 by Carla Neeld
Excellent, friendly service and great prices!
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June 2023 by Tully O'Neill
I wanted my shirts starched and dry cleaned. I also had one shirt with a very unique collar that I wanted done a certain way. I told the girl numerous times how I wanted it and just got the "yeah, yeah." They did none of that and, instead of starching they did laundry service on my items. When I went to pick up the stuff they couldn't find my ticket (they're still using a paper method - nothing computerized). They kept asking if I could come back a later time and I said "no, this was supposed to be done two weeks ago". It wasn't until the girl checked the "laundry" pile it was found and revealed that they DID NOT DO DRY CLEANING on my shirts yet they had the nerve to charge me $5 for each item. AVOID AT ALL COSTS!
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June 2023 by Erycka S.
This dry cleaners is a hidden gem! Reasonable prices and the owners and staff are very kind and accommodating. No bells and whistles but they do a great job. I've been using their dry cleaning and laundry services and have been very pleased. Highly recommend!
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April 2023 by Jean-Paul Jordan
We were staying in town and had to check out of our hotel before our laundry could finish drying. We brought a bag of our damp clothes to Eagle cleaners and told them our situation. The lady at the front was super sweet and offered to dry them while we had lunch next door. We came back after lunch to pay for our clothes and she didn’t charge us! We are very impressed with the customer service from this business and recommend the locals to come by if you haven’t already.
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September 2022 by Mike J.
They have ruined more clothes than I can count. Absolutely not worth the price. Stay away and don't be lured in by their so called bargain rate. It's not worth it when you have to replace your clothes and the owner has an excuse for everything! Run far far away. DO NOT RECOMMEND.
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May 2022 by Felice H.
A great local cleaners! Always professional and courteous plus they always do a good job! When an item needs to be redone... no problem they always make it right! Been coming here for over 20+ years
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February 2022 by Kristen N.
So the person I love is Andrea, the owner, and her husband. As far as people go they are the BEST! And their cleaners is awesome!!! Super fair with their prices. They do a great job and how do you beat 2 day service and everything is $4.75! You do pre pay but that's fine by me!! Go support these super people and our wonderful local business!!!
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January 2022 by Elizabeth Emrick
I just moved to CDM. I hesitated when they said 4.75 per garmet prepaid. I generally feel like you get what you pay for. But it had been there for awhile so I went with it. Half my clothes don’t look like they did anything to them. One shirt is still wrinkled where I tucked it in. The dry cleaned sweaters are no longer soft and comfy but stiff and itchy. I’m so disappointed and upset. Praying I can somehow get my sweaters back to their former selves.I am not generally a complainer. But it was not good. I would not go here if you value your clothes.
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December 2021 by Laura Carty
Best dry cleaners on town!!! Hands down!!
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October 2021 by Crystal J.
Love this place! However, you may want to call and make sure they are open before driving there. Yelp says they are open till 6 PM on Friday. I drove all the way there and there was a paper sign saying they close at 5 PM on Friday.
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June 2021 by Sandra Vittori
Great service and laundry turns out perfect!
