Merit Autospa is a business that offers auto detailing and car wash services with a focus on quality and customer satisfaction. Customers appreciate the friendly staff and clean, welcoming environment. The staff often go above and beyond to ensure cars are thoroughly cleaned and well taken care of, with some reviews highlighting staff members who pay close attention to detail and provide excellent service. For instance, one customer praised a staff member for their care and effort in making sure their SUV was detailed to a high standard, even suggesting that the staff member's dedication stood out. The business also features a cafe area where customers can enjoy beverages and snacks while waiting, making the experience more comfortable and pleasant. However, some customers feel the service can be inconsistent. While some praise the thoroughness and professionalism, others mention that the prices are high for basic services, and the quality does not always meet expectations. There are comments about interior cleaning being incomplete or needing additional work after the visit. Additionally, there are concerns about extra charges for SUVs and the effectiveness of certain treatments like ceramic spray, which some feel is rinsed off too quickly to be beneficial. Overall, Merit Autospa is seen as a pleasant place with good customer service and a nice atmosphere. While most customers are satisfied with the friendly staff and aesthetic environment, opinions on the value and quality of the car wash and detailing services vary, with some indicating they may not return if expectations are not consistently met.
Friendly staff, clean place, great job.I even had the Manger clean my car.Will most likely go there againServices: Auto detailing
March 2023
Nice people, but I won't be back. The gentleman that wrote up my ticket said I would get the early bird special. Then when I went in to pay, the cashier told me that there was no early bird special. Sorry, but 35.00 is a bit high for a car wash. Then add the tip, makes it 40.00 sorry, too much.
February 2023
Paid extra for an upgrade (almost $80) to get the interior wiped down and this is what I got.Nice little shop and cafe but at the end of the day we are there to get out car cleaned
