Altura Credit Union receives consistent praise for its outstanding and friendly service. Members describe it as one of the best institutions they have ever dealt with, noting that the staff is very friendly, helpful, and sympathetic. Reviews highlight a long history of excellent treatment, with some members loyal for nearly 25 years. Employees are commended for providing great customer service, giving helpful advice, and patiently showing members how to use services like online banking. The credit union is recognized for working compassionately with members during difficult financial times. They are known to be understanding and willing to work with individuals, offering resources and options like skip-a-pay days or payment plans. Staff members are noted for their effort to prevent hardships, such as avoiding repossession by keeping good account notes. The institution is also trusted to handle transactions fairly, without hassle or searching for loopholes, ensuring a smooth and pleasant experience. Members highly recommend Altura Credit Union for its reliable, kind, and supportive service in all banking and loan needs.
Have been a customer for 5 years and have always enjoyed my banking experiences here.
March 2025
The lAltura on 6st employees are fabulous & have phenomenal customer service. Thank you ladies
May 2024
I have had a very good experience with Altura. I have not been a member for long but the treatment they have given me has always been the best. Thank you for everything.
