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November 2023 by Cole Ralston
Sam was great! Fixed my phone fast price was reasonable. Great customer service
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October 2023 by Arul Subramanian
I went here to replace the cracked glass on my screen. The office is large with ample free parking available. It's right off Main Street. The staff are quite friendly and completed the job efficiently within 20 minutes. Highly recommended...
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October 2023 by ijgonza14
Would NEVER recommend this place. I was referred here by samsung last weekend and after being told by the technician my phone could be repaired under warranty once the part needed was available to then going back to the store for the second time today to just be told by the store manager who was NOT even physically present in the store to inspect my phone tell me they were not able to repair my phone because of physical damage, yet the man who called the manager confirmed the phone has no physical damage. HORRIBLE CUSTOMER SERVICE OVRRALL.
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October 2023 by Tahseen Malik
There should be more than one person working. There was a huge line up and the poor technician had to deal with the crowd and perform repairs. Even if there is someone to do intake. Samuel was fantastic but don't tax great emplpyees.
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September 2023 by Karmela
First of all, really bad customer service. I had questions, and I was answered with i don't know ?. In the end, he didn't even say sorry we couldn't help you or have a nice day. I just think customer service is the face of your business.
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September 2023 by Nicholas Pettinato
I can't speak to their services, but as both Motocare and Verizon claim they fix Motorola phones, I expected Asurion to repair a cracked screen. I was informed that NO officially-endorsed repair shops do. No one stocks the parts.
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September 2023 by Na'Quoyia
Had a mix up in the system and the guy working that day saved the day for me. They were fast fixing the phone maybe a hour long although they told me it would be about 2 hours. Very friendly.
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September 2023 by John McCormick
I used my insurance and they sent me to asurion. It was a seamless process. They fixed my phone same day and it works like new.
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September 2023 by Marco R.
The worst palace They didn't fix my phone and the had it for two days . Do not go here bad bad bad
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August 2023 by David Englin
The owner was very friendly. I needed a battery for my older iPhone 8+. He went to the back and came back with a new Apple battery in the box. He had it changed out and I picked it up in about 30 minutes. He explained it was original equipment, so there would be no issues with my phone. I felt the price was very reasonable. Definitely go back again for my tech needs.
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July 2023 by Ashley Paxton
AMAZING SERVICE NEXT DAY AND GREAT PEOPLE WORKING THERE :)
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May 2023 by Nancy Tucker
I was told to bring it in ( malware).. they told me on the phone they'd do a free check on it, when I got there the guy said "we don't to software checks , someone from Corp told you that, do a factory reset !).. RUDE ..
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May 2023 by Frances Locke
Came as my phone had a warranty repair needed. I was stressed that it would take forever, that I'd have to drop off my phone and be without it for days. Instead it was fixed within ten minutes. They replaced the entire screen so fast! The delay was simply them waiting for Google to authorize the repair which even then only took an additional 7 minutes. I can't recommend them enough! Warranty or not, they'll be my go-to for any tech repair in the future.
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April 2023 by Frances L.
Came as my phone had a warranty repair needed. I was stressed that it would take forever, that I'd have to drop off my phone and be without it for days. Instead it was fixed within ten minutes. They replaced the entire screen so fast! The delay was simply them waiting for Google to authorize the repair which even then only took an additional 7 minutes. I can't recommend them enough! Warranty or not, they'll be my go-to for any tech repair in the future.
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April 2023 by Frank Hernandez
Terrible, they broke my phone and took 10 days for a replacement. They still wanted full price. I had to fight for a discount. Would not recommend it at all.
