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February 2024 by Janice Trinh
Clean and quiet
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January 2024 by Sophia N.
Manager named "Tess" was being rude and unfair towards one of the employees. Also the bathrooms there were disgusting. When I walked in the smell alone almost made me lose my lunch. It had sticky floors, toilet paper all over the floor, clogged / "out of order" signs on almost every stall. And disgusting dirt and grime lodged into every nook and cranny you could find. I also overheard from one of the employees that there's a sewage leak in there that the city does nothing about. Prices are also higher than they need to be their dvd section is definitely lacking. Will not be coming back.
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January 2024 by Karyna S
I’m not one to write reviews especially because of an employee… But today after checking out, I went to customer service area to pick up an order. I believe her name was Rebecca,( I’m not 100% certain), but she was incredibly rude. Every other person I encountered there was nice and friendly as usual. She pulled up my order and asked me for my email. Words were “what’s the email?” And I provided her my emails dress thinking she needed to confirm it on the order slip she had- but answered rudely I’m not asking you for your email address I need your confirmation email…. Then when I pulled up my email I thought had the confirmation order visible for her but again she answered me very rudely instead of an easy way to direct me to what she needed. I’ve never had a bad experience here- this is my favorite location- but even someone commented that was rude of her.
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January 2024 by Daniel Graham
They keep their magazines in boxes forever and don't put them out so they can be purchased until they are way out of date
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January 2024 by Jay L.
Was super exited to get books, just to feel ignored as a customer is the worst. Employee Bella, the whole time I would walk near is talking to coworkers nonstop literally ignoring customers waiting in line even though she sees them still talking & laughing. Ruined my excitement with that energy. They need to get better at customer service certain girls there.
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January 2024 by Nancy F.
I love all Barnes and Noble. I really wish there were more Barns and Nobles around. I love the size of this location and the amount of books you can find. Not only do they have a lot of books but they also have a good amount of music. I love shopping for records here. They also have a great children area with so many beautiful books for kids. You'll also find a great deal of collectors items like funko pops and so much more. I usually spend hours in here looking through different books and enjoying a coffee from the Starbucks located inside of here. This location is also in a great shopping place. I usually leave with at least 1 to 2 books when I come here. The service has always been great. I've never had any problems finding help here. The cashiers are always friendly and helpful. The only thing is that I wish the bathrooms were a little brighter and less dingy looking. Although they are kept as clean as possible.
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October 2023 by Diane Melillo
So many exciting titles to choose from. And so much more than just books!
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October 2023 by Rosana H.
Such a quiet and nice place! Workers are so friendly!! I love coming here to just walk around and spend time alone
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September 2023 by Mark P.
This review is for the Barnes and Noble Cafe, the Starbucks inside B/N. This a poor imitation of a real Starbucks. Very limited menu, very poor customer service, and they don't accept or give rewards points for a purchase. We ordered two drinks, a sandwich, and a scone. One of the drinks had to be made three times before getting it correct, and even after that, it wasn't really quite correct but we took it anyway. The sandwich was overcooked and the scone was never delivered. We got our money back on the scone. Bottom line... don't expect much from this wannabe Starbucks.
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September 2023 by Jonathan Schmidt
I'm glad they're still around. I can find almost any book on Kindle and Audible these days, yet there's something nostalgic yet refreshing of wandering into their bookstore and finding my next adventure in the actual pages of a book.
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September 2023 by Araceli M.
Visited this B&N today! Had great conversation with Natalie about book recommendations! She was very helpful and knowledgeable, and super sweet! Had a blast chatting!
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August 2023 by Youssra Afify
Kid’s favorite bookstore
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July 2023 by Ebony Goddess
I can get lost in B&N. I don't go often, but when I do, I can stay in there for hours. The store was clean. The staff was very pleasant and friendly.
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July 2023 by Monique San Jose
They have a backsection that needs to be remodeled. No one buys DVD movies In the cast register and have a kids used. It looks like a place for storage now. But yet they still have security alarms.. It's so dusty people just throw trash there.I don't see which they had more toys and some clothing. Since they seemed to have everything else.
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July 2023 by Michelle Kovashimeh
Love this location. It's always clean. The team members are friendly and helpful. I love their selections as well!
