-
October 2023 by Warren
Tech support was great. The rear shocks I received were a different length and design than the originals I purchased with the pro damper kit 8 years ago for a Dodge Charger. Apparently they upgraded the design and part manufacture. Tech also provided me with some install tips.
-
September 2023 by cjstarkey
Excellent customer service and warranty. Had a client with a busted spring. One call and the replacement was on the way in a matter of minutes. These guys back up their product which you don't see with every company. Keep it up Eibach. -Cody, Tulsa, Oklahoma
-
April 2023 by Jose Martinez
Very nice facility. Came here on a service call but every encounter lwith the employees was great
-
April 2023 by Phoenix Rat
would like to give a shout out to Jared in Customer Support. Called him today about a customer vehicle that had incorrect parts that they purchased from another supplier that we were installing. Verified issue with Jared and Eibach is sending out the fix over night at their expense. Over and Beyond great customer service.Thank you Eibach and Jared,Barry
-
March 2023 by Nicholas Kunen
Fantastic customer service, local and at a good price! Will order from them again.
-
October 2022 by eric lich
Eibach never dissapoints when they host a car show!
-
September 2022 by jeremie f.
Great customer service! I have a 5th gen 4runner. When I bought it (right before the pandemic hit), I wanted to level it out, thinking I'd never really go wheeling or do too much to it. Just wanted it to get me to camp with all the gear for me and my friends. So I got the stage 1 Pro Truck lift kit to level it out. As luck would have it, one of my friends ended up buying a Jeep Wrangler and he built it out. Now I start wheeling. It served me well. Monache Meadows, Drinkwater Flats, Big Bear, among others. Well, now I've not got sliders, a prinsu rack, and a roof top tent. With all the added weight, I needed to make some adjustments to my suspension. I ended up losing what lift the kit got me in the rear. Front's seem to be close enough to original lift. Called their sales line just to see if they had the Heavy Duty springs for the rear in-stock since I already found myself an installer. He told me they did, that I'd have my parts in just 2-3 days. Pretty sweet! But also he gave me advice on other options (buy once, cry once lol). He knew the setup since he had built his own 5th gen 4runner up. It was super nice talking to somebody who knew the parts and what I could expect out of them. I still went with my original choice since I'm planning on a full build up next year and just need a hold over. Also, I wanted a set of new ring clips for the front struts. I tried to find them on their website but they don't have them listed. I e-mailed sales to ask if I could purchase them. They sent em for a really low price! Like really low if you know what i mean :P Would definitely recommend them. The product has stood up really well. No issues. No leaky shocks. No clunking. The leveling kit for the 5th Gen 4Runner got me looking how I wanted. Zero complaints! Especially at a great price point! I got my lift kit in exactly 7 days during a time where people were getting their parts after 6 months or more! Now that things are starting to normalize, things are even quicker with them! Bottom line, their products are great and their customer service matches!
-
August 2022 by 4XTRAIL
Super knowledgeable and friendly place. Great products and the customer support to match.
-
August 2022 by Patrick Kim
Great company and products but not great with their communication.
-
July 2022 by Ernie Valentino
Huge building with amazing great staff.
-
July 2022 by Andrew Reed
All good things with Eibach. Fedex lost one of my packages and eibach's customer service is great made it rite. Had a replacment sent out immediately. Can't wait to feel the new sway bars!
-
November 2021 by Daniel M.
Terrible place to work weird people poor management work conditions are unreasonable Ide rather work anywhere else
-
October 2021 by Adrian
Thank you Kevin, Michael, techs and rest of team for taking care of my 4runner. The pro truck coilover 2.0s are awesome and ride great ?. Got the load leveling kit for rears. Can't go wrong with eibachs and they stand behind their work and products. Highly recommend.
-
August 2021 by Poberezhnik Pabiarezhnik
?? good guys
-
June 2021 by PayItForward
Can’t thank this company enough for there product. I went through a ruff ruff period over the last 3 years and amongst other parts I was able to distract myself from the physical pain I was in from a cancer diagnoses. May not make much sense to other but. Thank you!!!
