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March 2024 by Jay NAVARRO
A million thanks to Jorge! He was here this morning ready to tow my RAV4…bless I’m for trying to solve before towing! It was faulty wiring…he fixed the problem! Please convey my thanks to Jorge!?
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February 2024 by Jolyn Marie
Needed a jump start, truck was here in ten minutes, price was great and the driver was kind, courteous, and professional. I was on my way in all of 15 minutes from the time I called. Will always use Hamner Towing for any future problems ??
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February 2024 by Michelle B.
Awesome service on my car, great staff. Thanks so much for getting things taken care of
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February 2024 by Victor Anthony
Very disappointing service today. The driver, Javier shows up 1hour and 10 minutes past the eta AAA chat had stated, says they are real busy. So I'm thinking "ok, no worries " I know it can get busy at times. Then he says he doesn't usually do the tows he is the battery service guy.That became very apparent when I was watching him chain down and work the ramp hydraulics, no clue so took extra 30 minutes. So we finally get to the tow destination at 7pm (the AAA call I made was at 3pm) then before he starts to un-chain the vehicle is when he tells me "it's $312.12 extra. No time before he loaded up did he mention an extra charge. This is absolutely dishonest and probably illegal. Your customers need to be advised of charges and given an opportunity to decline. So he states I have to pay or the vehicle goes to impound and I can pay for that instead. I have Priemer service and have been a member 12 years and have never been treated like this.
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February 2024 by ink n.
Horrible service today. They were extremely late. Sent a rookie driver that took way longer than it should have if he knew what he was doing. He DID NOT DISCLOSE THERE WOULD BE EXTRA CHARGES! He loaded up 37 miles 4 hours later, and then before he unchained, he said to pay another $312 (I had just paid 100 on the AAA app) He tells me you have to pay or I'll just take your vehicle to the impound, and then you can pay for that also. I have been a premier member for 12 years, and my tow should have been covered 100%. At the least, customers should have the opportunity to decline service based on the cost. I wasn't given the opportunity to make a choice. That is dishonest, or he is not properly trained. The driver Javier should stick to battery service.
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February 2024 by Juan carlos Larios
Act right and they will treat you fairly .
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February 2024 by jUSTA gIRL
Hamner Towing was awesome! Our recovery specialist “JOEY” is the best!He arrived promptly, demonstrating remarkable speed due to his extensive experience. With the right equipment and expertise, he executed the tow swiftly, safely, and precisely. I wish all drivers were as efficient and skilled as him; it truly made a significant difference in the service provided.Thanks Joey!
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February 2024 by Jenny Ruvalcaba
I had the most amazing experience with Hamner Towing last night! I contacted AAA for a flat on the E91fwy/71 at about 10:45pm and they quickly connected me with Hamner Towing. The lady on the phone told me they would be about 30-45min being that it was a Friday night and they were a bit busy. Next thing you know, their driver Angel pulled up right behind me literally 5minutes after. He parked his BIG Hamner Towing rig sticking out protecting my car from the approaching traffic and had the big emergency lights blinking. He greeted me with a much-needed smile, asked if I had a spare, and took care of me just as fast. This was my first time ever getting a flat on the freeway and Angel left me stress free. If I ever need roadside assistance again, I'm definitely calling Hamner Towing and hopefully Angel can assist me!
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February 2024 by BakNbiznezZ 2.
Made a service call today and George Pimiento from Hamner towing came out! Great customer service, very friendly and helpful. Thanks again George for your excellent service!
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February 2024 by Marjan N.
I, unfortunately, had incurred multiple instances on my car. My car was towed 4 times this month. Each time, Hamner towing was dispatch to transport my car to and from the location. With each encounter, I had an amazing experience as everyone was respectable, compassionate and very knowledgeable. They made a very stressful situation a lot easier. Very happy with their service!
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January 2024 by Jenny R.
I had the most amazing experience with Hamner Towing last night! I contacted AAA for a flat on the E91fwy/71 at about 10:45pm and they quickly connected me with Hamner Towing. The lady on the phone told me they would be about 30-45min being that it was a Friday night and they were a bit busy. Next thing you know, their driver Angel pulled up right behind me literally 5minutes after. He parked his BIG Hamner Towing rig sticking out protecting my car from the approaching traffic and had the big emergency lights blinking. He greeted me with a much-needed smile, asked if I had a spare, and took care of me just as fast. This was my first time ever getting a flat on the freeway and Angel left me stress free. If I ever need roadside assistance again, I'm definitely calling Hamner Towing and hopefully Angel can assist me!
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January 2024 by Juliana J.
I requested roadside service from AAA and Gerry/Gerald helped me out super quick and efficiently. He was super nice also and helped me out with the best attitude ever. It was my first time using the roadside assistance and he made it quick and easy!
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December 2023 by L Camire
Great service! Prompt!
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December 2023 by Michael S.
Hamner Towing is the best!!! Gerry was very professional and knowledgeable! Was a great help and saved my family during our roadside situation. Also Andie (she was amazing too) was able to communicate effectively to Gerry during our time of need. Thanks again team! God Bless!
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November 2023 by Cora Gaane
Today Nov 26, 2023 Sunday mid day, my husband and i needed road side assistance. Through AAA, we were able to get assistance from Hamner Towing, specifically from Matthew at I-15 northbound before the Cajalco exit near Dos Lagos shopping area. He was polite, very thorough and did a great job on identifying how to resolve the issue with the undercarriage panel that got loose and also he identified a problem with our left front tire. He quickly changed the tire with the reserved tire and he even reminded my husband to stay on the safer side of the car off the fwy. Thank you for the great service.
