Kona Cleaners, a family-owned dry cleaning business established in 1950, has been providing top-notch services to the residents of Orange County, California. The company, currently owned by Bobby Patel, has expanded to 15 locations across the county and offers convenient pick-up and delivery services. Kona Cleaners is known for its fast turnaround, friendly staff, and specialized services such as military dry cleaning and tie cleaning. Customers appreciate the automated processes and skilled associates who ensure a meticulous clean. The business is praised for its communication, sending text and email updates when orders are ready for pickup. Many loyal customers highlight the exceptional service, with particular mentions of helpful associates like Deepthi and Lakisha, who maintain a friendly attitude even during busy times. While the majority of customers are satisfied with Kona Cleaners' services, some have encountered minor issues, such as ripped garment bags and the separation of suit pieces. However, these instances appear to be isolated. A clean atmosphere and the use of eco-friendly products are also appreciated by customers. Overall, Kona Cleaners remains a reliable and popular dry cleaning choice in the area, with a strong recommendation for its excellent customer service.
