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December 2023 by Chi T.
Nobody seems to be working at the branch. I have been calling for over an hour to the branch, kept on pressing 1 to return to the main menu and 4 to speak to someone at the branch, no one answer the call. i visited the bank yesterday the teller asked me to give her my id, but never gave back to me. i call the branch to ask them to hold it for me so i can come by to pick it up since i am far away. yet no one answer no matter how many time i have called. where us everyone?
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September 2023 by Assisting P.
This Bank of American a has people working o. There that do not know what the h........ that are doing I went I this bank and told them I was making a transfer drone a money market to a certificate and this dumb women did and then I find out that she put as a withdrawal that I have to pay taxes on and then told me she could not go back to reserve it. I hate even give them a one rating just terrible knowledge.
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July 2023 by David U.
This is the worst branch in terms of waiting to get anything done. They have two tellers open and 1 is stuck counting misc. bills and coins for 15 plus minutes and the other is talking to an associate for the whole time. I have seen it several times with long lines and one teller. You will never just see one associate in the side offices. Shouldn't have to wait 20 plus minutes for banking help. Its consistently this bad everytime. There hours are always shortened and during pandemic was closed a lot. Bank of America customer service has gone way down hill. I have already moved half money out and the other amounts will be following.
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July 2023 by Edward M.
It's easy to say bad things about banks, the lobby lines , the employees, the bad attitudes, but you can't say that about the Bank of America on Ontario in Corona... the manager herself, Tabita Jimenez stepped away ahead to help me with a problem I had... can't thank her enuf... since she took over it has created better banking in her bank
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November 2022 by Loyalty R.
This must be the worse BofA in existence! As we all know this banking institution is going downhill. Customer service is no more a priority. Always a line with 1 or 2 tellers. They close in the middle of the week just because after you struggle to find Parking in a worthless shopping center, you walk up to the door to read a sign that they are close. The tellers are moody an not caring, they quickly attempt to convince you to use the ATM. After almost 35 years of banking with BofA I'm leaving to another banking company. Oh, by the way, Don't bother driving to the old stinky run down BofA on Sixth street. Same circus different clowns
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August 2022 by Carina R.
I like this bank they always treated me with courtesy and they don't charge overdraft fee and no matter what they don't charge interest fee I'm forever grateful.
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March 2022 by Hunter W.
Terrible location. This has to be the worst BofA. They're always closed, have limited help inside & the ATM eats your card. The ATM sucked in my card & the lady said "there's nothing we can do to help".
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February 2022 by Britney M.
I've been coming to this financial center for years. So this is my "home bank" that I always go to. To be straight forward, I hate having to go into the bank in general. I avoid it like the plague lol If I can do all my banking stuff online, then I will. But occasionally, it can't be done online and I have to go in. So this is where I end up. Appointments are encouraged to avoid long waiting times. I wouldn't walk in without having one personally. But if you need to do a quick withdrawal or deposit, then you can stand in the line. Usually it goes pretty quickly. They enforce masks while inside and politely ask people to put them on. I do appreciate that since you have to stand in lines and be in close proximity to others. The waiting area for appointments is relatively comfy with couches for sitting. I don't recommend trying to call them. The phone will ring and ring before someone eventually picks up. They don't seem to be very responsive when it comes to incoming calls/ the phone line. But overall I'd say this is a good financial center.
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February 2022 by betty flynn
0pen the your location's
