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January 2024 by Frank Lopez
Knowledgeable friendly staff! I won't go anywhere else!
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November 2023 by Jeffrey Little
Fast and friendly
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October 2023 by G Y.
I go there frequently for maintenance parts for oil changes, brakes & other parts on our Highlander, F150 & KIA Soul vehicles. Nearly everyone there is courteous and knowledgeable; they can be more grumpy Saturdays when they're slammed. Their computer system helps them out a lot when finding parts. They also give 10% discount on AAA card holders. If they don't have a part in stock, they can usually get it in the next day, or refer you to another NAPA location.
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October 2023 by A R
NEVER shop this store. NEVER! No such thing as lifetime warranty on items from them. Rude lying beers!I'll never shop here again! You guys stink! They did not honor lifetime warranty on rotors and brake pads from defect. Screw you guys! I hope you go out of business!
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September 2023 by Irene Chen
The manager was super nice and helpful
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March 2023 by Dennis
These guys know their stuff, old school know how, and friendly, great customer service.This is my new spot, Autozone & (not so much Oreilly’s) employees primarily don’t know cars, likely haven’t worked on cars, and can’t tell you much apart from what their screen says.
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March 2023 by GO jump
Great service . These folks know your car .
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February 2023 by William Mwai
I visited the store on Saturday 02/19/23, i had ordered Krylon paint two days before. I met a rep by the name of Scott, he was just sad and slow in all he did. I informed him of my previous order and that i was there to pick it up. He sulked and disappeared for a good 15min, came back and stated he couldn't find the order. I then asked him to see if they have clear coat in stock or flat black. Took his time and informed me they had none in stock. He then asked me "why did you say you had the paint on-order and there is none?" I replied stating i do not control the ordering or the logistics for the product especially when ordered at the store. I asked him to order the paint and he was hesitant arguing.I informed him to do his job and stop arguing with customers, no reason to come to a store for a product, " you need to do your job". As i was leaving he cursed back with a statement and went to the back of the store. I walked back into the store and asked the pleasant lady representative the name of the coworker.Scott should not be a customer rep, he could be useful in the back office offloading and loading goods away from the front lines though i think he cant even be able to do that. Wrong person to represent the company, wrong attitude to be the first person to interact with customers. its not the first incident, happened before with another customer who was being served a couple months ago.Scott is just lazy, disengaged, unkept and has a negative attitude. There have been great companies that are no more because of employees like Scott. We expect better service and engagement, uproot the tree that bears no fruit.
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February 2023 by Nestor Martinez
Well staffed and very helpfully???
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February 2023 by Adam Collins
Great customer service and knowledgeable staff. Went the extra mile to help me out when I was in a jam. Definitely will return.
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February 2023 by Matthew Landfield
Helpful staff, typically have hard to find parts in stock.
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December 2022 by Jesse Estrada
I first went to AutoZone for a part but was told it would take 2 days to get. Went to Napa and walked out with my part. Thanks Napa good job?
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November 2022 by Jasmin Bravo
After driving around from different auto zones and o’riely auto parts off norco, we finally came across Napa and this was the ONLY auto parts who took the time to listen to our car problems, search through books and computer inventory to find the part we were looking for. If you ever come here ask for Scott! He was of immense help, attentive and had excellent customer service. Will definitely come here for any future purchases.
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November 2022 by Jim Schaffer
Need a specialty O-ring? Or just about anything auto related? Napa's got you covered!Excellent service too.
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October 2022 by Zeeshan R.
JayBird is the man to see. Come here for all my Eneos oil needs always helpful and in stock
