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May 2023 by Jennifer Larson
Every time I go in the staff are friendly and so helpful. No matter if there is a line or not busy, they are smiling. Laila has helped me find the perfect mix for my spray tan so I do not come out orange and it lasts longer then tans I have had in the past with their aftercare instructions. The store is always clean and they know their products.Service: Spray tanning
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May 2023 by Frances Baldwin
Love this place, the service is fantastic and it is very clean. The staff is so friendly and helpful.
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April 2023 by Sumrhot
Very clean, not super busy when I go, which is great. Parking sucks though.
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April 2023 by Rena May
Don’t buy a lotion here! They don’t know anything about them. They will tell you about them by reading the back of the bottle. Also they don’t tell you their exchange policy’s. For $100 bottle of lotion. Their customer service is awful and they don’t care if they lose customers. The lotion I bought was burning my skin and since is was after a week they offered me $15 and 30% of another bottle lol are you joking? Why would I buy another product from you! Also they don’t care if you cancel your membership do to their lack of respect for their clients lol
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April 2023 by Summre Haught
Very clean, not super busy when I go, which is great. Parking sucks though.
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March 2023 by Rena M.
Horrible customer service! They really don't care about their clients and or if they cancel their membership. Their return policy is 7 days for $100 bottle of lotion so make sure you do your research on the lotions they carry because they b******* their knowledge on them just to make the sale! They also don't care if the lotion they sell you burns your skin! That's a huge mistake! Lol but they don't care! Such a joke! Don't bother calling there district managers because they won't help you either!
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March 2023 by Jessica M.
I have nothing but great things to say about PBT. It all starts with the GREAT customer service I receive every time I walk into the salon. The girls are very professional and very knowledgeable about the product. I just love my tanning lotion "Amethyst" It's the best lotion. It gives you a great tan in just a little bit of time being in the bed. I highly recommend it. Thank you, girls, at McKinley PBT for being so amazing! Lyla you are a great manager, and it truly reflects on your staff. You are an asset to the company! They are truly lucky to have you!Thank you!Kindly, Jessica McDowell
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March 2023 by Chrissy O.
I love all Palm Beach Tanning salons I have never had a bad experience at one of them and I have been in a lot of them. I travel for my job and that are everywhere. I was there tonight and there spray was down so they told me that there was another PBT 10 minutes away and how to get there so nice and helpful. I went to the one on Magnolia where I was greeted by the amazing Bree who was so helpful and sweet and I love it because everyone seems to like there job when you go to any of them. I don't know what the secret is but it's working so don't change a thing . Thank you girls who work so hard and make us feel so welcome
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March 2023 by Quincy ..
I love this palm beach location. Everyone is helpful and friendly. They are knowledgeable about all their products and beds. I think the manger Laila has always gone out of her way to help all customer's to get great results for tanning. If you are curious about tanning swing by this location and see what bronze god you can become.
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July 2022 by Rebecca Bullock
Too many beds with weak or burned out bulbs for months!Love the manager but customers pay good money to tan and beds need maintenance now!!The team at McKinnley is awesome!!!! PLEASE FIX ALL BULBS THAT ARE WEAK OR OUT!!Service: Tanning
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May 2022 by Jennifer Barajas
Customer service is spectacular ? all facilities are clean, great beds, great specials and my Tan is fabulous
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April 2022 by Eddie F.
Perfect tans every time! Great monthly plans!
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September 2021 by Andrea V.
Best prices around by far some of these tanning salons are high or something when they price their subscriptions, some are SO ridiculously outrageous that I honestly thought one particular place was just joking around with me, true story. Palm Beach Tan is realistic, they have great beds, they're really clean, all the employees are friendly/helpful/knowledgeable and they actually have specials once in a while for MEMBERS not just "NEW clients ONLY" (unlike ALL of the other tanning salons I've been to) which I really appreciate, I love this place. I'm not a fan of businesses that are all rainbows and sunshine before you sign up and then once you do... they act like they could care less that you're there so the fact that Palm Beach Tan sometimes has offers or specials for "members" is more than enough proof for me that they actually care about their clients. So if you are going to sign up anywhere Palm Beach Tan would be my recommendation (and I've been to quite a few) I've actually made a couple friends there too, lol...but I guess it's bound to happen when you've been going to the same tanning salon for almost 2 years (still though..it's not like me at all) but this place is just an all around "positive" place (for me personally) I love going there, I haven't had a single negative experience, I have ALWAYS walked out of the door happy
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August 2021 by liz bercsa
By far the best tanning experience everyday I go! Brooke is AMAZING!!! She is the definition of great customer service and so knowledgeable! She always goes above and beyond! So glad she is at my location!Service: Tanning
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July 2021 by Jennifer Zeno
Good food