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March 2024 by Edith F.
I ordered Pick Two. You have a few options to choose from. I selected half a salad and half of a chicken sandwich, and it came with a side, Yay! They'll give you a number buzzer to let know your food is ready for pick-up. It was easy to place an order. The atmosphere was very relaxing, and the food was tasty. One more thing, if you download the Panera Bread app, you can place your order ahead of time.
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March 2024 by Jenni Delsescaux
I waited in line to order 1 bagel to go. Nothing else. And they said it would be 23 minutes for that one thing. Which was the same wait time for people ordering large cooked entries. Ridiculous!!! It would take a minute to grab the bagel behind the register and throw it in a bag.
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February 2024 by Virginia Pharris
Mobile order, pick up was fast and easy. The pick-up area was clean and well organized. I was greeted by staff when I entered.
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January 2024 by John Kim
It’s my first time visiting this place. It’s extremely clean and staffs are so friendly. I probably report this site as the very first Panera in this area.
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January 2024 by pankaj yadav
Food is good, service is nice but they don't keep tables
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January 2024 by omar cuaraque
Fast, friendly, and good food. Just beat the lunch rush.
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December 2023 by Lawrence Prudhomme
Love there sandwiches and green tea great place to
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December 2023 by Susan Guerra Roberts
ChatGPT 3.5YouPls reword my review of Panera restaurant after a terrible experience: I have been a long-standing customer of Panera. Today was pretty upsetting, and it upset me enough that I am sharing my experience as a warning for anyone who places a mobile order. I placed a large mobile order from Panera from my family today after a long day of a volleyball tournament. I had 3 hungry kids and 4 hungry adults. As soon as the order was processed, I received a prompt that there was a new estimated pickup time for my order; a whole hour later! I contacted the store to find out if this was accurate. I kept my calm even after hearing from the store manager that it would indeed take 1 hr due to the order size. I had my husband drive to the location at the hour mark. He informed me that he needed the order # because it appeared that the order was not there. I sent a screenshot of the order number. He spoke with the store manager, who explained that no one verified the order number with the guest who took my large order. Another guest with the same last name took my order! The manager proceeded to explain to my husband that they would re-make the order. I asked if they offered to do anything in an attempt to rectify their error. He told me they offered to provide additional pastries. I called the store immediately. It took several phone calls before I got a live person on the phone. Luckily, it was the same store manager that I spoke with earlier. He reiterated the same, nothing else he could do. I explained how upsetting it was to not be taken seriously as a customer. My order was about $190. After waiting on hold for some time, he informed me that half my order was being refunded. It's upsetting that I had to go through all of that. The customer service was definitely lacking. When our food made it home, we realized the order was wrong. Some of the soups ordered were not there and were switched for another. I dont know that I will go back to this store.
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December 2023 by Susan R.
I have been a long-standing customer of Panera. Today was pretty upsetting, and it upset me enough that I am sharing my experience as a warning for anyone who places a mobile order. I placed a large mobile order from Panera from my family today after a long day of a volleyball tournament. I had 3 hungry kids and 4 hungry adults. As soon as the order was processed, I received a prompt that there was a new estimated pickup time for my order; a whole hour later! I contacted the store to find out if this was accurate. I kept my calm even after hearing from the store manager that it would indeed take 1 hr due to the order size. I had my husband drive to the location at the hour mark. He informed me that he needed the order # because it appeared that the order was not there. I sent a screenshot of the order number. He spoke with the store manager, who explained that no one verified the order number with the guest who took my large order. Another guest with the same last name took my order! The manager proceeded to explain to my husband that they would re-make the order. I asked if they offered to do anything in an attempt to rectify their error. He told me they offered to provide additional pastries. I called the store immediately. It took several phone calls before I got a live person on the phone. Luckily, it was the same store manager that I spoke with earlier. He reiterated the same, nothing else he could do. I explained how upsetting it was to not be taken seriously as a customer. My order was about $190. After waiting on hold for some time, he informed me that half my order was being refunded. It's upsetting that I had to go through all of that. The customer service was definitely lacking. When our food made it home, we realized the order was wrong. Some of the soups ordered were not there and were switched for a different type. I dont know that I will go back to this store. I shouldn't have needed to call to plead my case about getting a partial refund, considering that they are the ones that wronged them. I reiterate that the most upsetting part is the customer service. It appeared that my order was not important enough and they didnt care about any attempt at making it right until I told them I was upset. It shouldn't have to ever come to that point. Clearly keeping customers happy is not a priority. I am just ONE of many, right?
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October 2023 by Nikki Marie
We went to panera tonight and the service was great! Alexis at the register was very friendly! And there was a Worker, I didn't catch his name, but was super helpful. He wiped down our table even though he was busy with other things. And I asked to replace my bread with softer bread, since I just had a root canal, and he quickly switched it out no problem! They made our night! Food was great too!! Thank you Panera staff!
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October 2023 by Stephanie White
Very good food and I love the Green Passion Guava Tea, tastes so good, hits the spot. Good service also and beautiful Birds of Paradise on there landscaping.
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October 2023 by John Fuentes
Bought Bread Bowl with Chicken rice soup. Quite light on soup. Maybe 5 Oz soup portion. $12 for mostly bread, dissapointing.
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September 2023 by Henry Pena
Very delicious for a quick meal. Variety of food to pick from.
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September 2023 by Sandy Guzman
I had a really bad experience today Saturday August 26th by Maria she was extremely rude an argumentative after I told her i thought I ordered chicken soup no big deal but she go so upset she started arguing with me over soup she was very
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September 2023 by Adam Sleeger
Food is always good at Panera bread. They just need to update the urinal.
