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February 2024 by Rose S
The service was quick. The staff was nice and professional.
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February 2024 by Adriana Nagel
Very professional service, highly recommend it
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February 2024 by Melodee Latta
I have used Pep Boys for auto maintenance for years. Other than 1 hiccup a few years ago in scheduling, they have been great. The work is done in a timely manner and I have not had any issues with the work.
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February 2024 by Joonho Ahn
Horrible service
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February 2024 by Richard Salazar
Made an appointment for 6 pm on their app. When I arrived the counter man said they don't take appointments after 4 pm. Said the app doesn't work.Set an appointment for 3 days later at 3:30. Arrived early. Counter man said I am up next in a few minutes. After an hour, I asked for my keys back. He said his tech was finishing up and he was just about to call me. He apologized, but at this point, didn't care. Should have went to a quick lube service.Never again pep boys. What a joke.
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December 2023 by Sean K.
I have had the worst experience of my life with this store. The manager NEVER calls you back when he says he is going to. I paid hundreds of dollars for a simple work done (alignment and brakes) and they have destroyed my driving experience. My car is not safe, I have brought it back in many times to "fix the problem" to have me leaving with it in worse condition each time. Avoid this shop, your life depends on it. I only trusted them because of the company's reputation but clearly I was wrong. Joe needs to take a mechanic class before he should be allowed to manage a car shop. Assistant manger Adam should be the manager. He is the only one in there with a brain.
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November 2023 by Diana Vo
Love this location and their top tier service and honesty!! Will always come to this location and the awesome employees!!
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November 2023 by Karl Weckwerth
Great prices. I sat for 2 hours for an oil change but was pleasant.
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November 2023 by Armando Castillo
I had a great experience at Pep Boys. The service manager Joe was extremely helpful. Joe went out of his way to accommodate my needs and was able to find the best fit for my pick up truck in regards to purchasing four new tires. The service was quickly completed and the workmanship was excellent. I would recommend this Pep Boys location to anyone due to the high standard of customer care and appreciation. I plan on buying tires in the future from this location based on the quality service and workmanship.
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November 2023 by Jamie P.
Went in to have my thermostat replaced. They said they needed to run their own diagnostic for $100+ hours. Since they had my car I asked them to look at my window. That would be a separate diagnostic charge $60. They had my car all day and told me nothing was wrong with it. They checked everything and it was fine. My window, the wanted $1,600 to be able to roll it up. No. 2 weeks later my check engine light was reading the same error, thermostat. I took my car to another shop that looked at it for free and replaced it for $295! I asked if he could look at my window, no additional charge. He said everything had to be replaced, it will be $395. Lesson learned, do not go to this pep boys! $200 just to be without my car for the day and them not fix anything.
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October 2023 by Matthew Dunne
Guys did a thorough inspection and gave me reassurance about a recently purchased vehicle.
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October 2023 by Sam G
PLEASE PLEASE PLEASE AVOID GOING THERE!!!!this place is a joke, they play with people’s lives as they don’t know what they’re doing. I had a full brake job front and rear done, pads and rooters. I was changed $1200. When I received the car and took it to work the next day,, I was driving on suddenly no brakes, I almost got into a car accident and had to go over the side walk to avoid the car in front of me. I finally was able to stop due to going o. The side walk. I immediately notice a pile of oil on the ground with brake parts on the ground as well. I immediately notice the caliber is hanging off the wheel. I call Pep Boys and they won’t even offer me a tow service, I had to tow my truck on my own expense. They fixed the issue (they say) but I have no trust in them and they won’t refund my money back. I almost got into a car accident and they won’t even refund my money for almost causing me and someone else to get into a huge accident. No regards for human life. Please see pictures and video. Avoid this place at all cost.
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October 2023 by Sam G.
PLEASE PLEASE PLEASE AVOID GOING THERE!!!! this place is a joke, they play with people's lives as they don't know what they're doing. I had a full brake job front and rear done, pads and rooters. I was changed $1200. When I received the car and took it to work the next day,, I was driving on suddenly no brakes, I almost got into a car accident and had to go over the side walk to avoid the car in front of me. I finally was able to stop due to going o. The side walk. I immediately notice a pile of oil on the ground with brake parts on the ground as well. I immediately notice the caliber is hanging off the wheel. I call Pep Boys and they won't even offer me a tow service, I had to tow my truck on my own expense. They fixed the issue (they say) but I have no trust in them and they won't refund my money back. I almost got into a car accident and they won't even refund my money for almost causing me and someone else to get into a huge accident. No regards for human life. Please see pictures and video. Avoid this place at all cost.
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October 2023 by Ryan wolf
The employees were extremely helpful, offered great advice, serviced my sooner than I expected, Adam gave me great options on tires and double checked any time I had a question. I’ll be coming back here for all my services! Great staff
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October 2023 by Tremell Patrick
Made appointment online, they got me in & out like 30min, wheels balanced an rotated!??
