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February 2024 by Maria S.
i've taken my medium sized husky about 4 times to get groomed and i always have to show that she has her vaccinations. i had an appointment today at 11 and who I believe was the manager chose to not accept her because her vaccines were in a legit vaccination paper with all the stickers from the vaccination bottles. now i've taken her here many times and never have they told me that they can't take her in because i need to have a paper of the vaccines. The guy didn't even bother to look at them or read any of it he looked at my dog and made up some lame excuse that he couldn't take her in. he was extremely rude by the way he talked to me. a nice worker was the one that had the vaccines first and she was actually going through them but they guy went and just snatched it from her. if he doesn't like grooming dogs or wants to choose what dogs he grooms. He is a lazy, disrespectful worker. don't take your pets to get groomed here
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February 2024 by D B
Helpful staff. I was impressed.
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February 2024 by Robbie Johnson
I went to purchase fish. No one was in the area so I went to the register and had an associate call. It was myself and another family waiting for assistance. After the front register called for assistance it still took the associate another 10 minutes to come. The associate immediately asked how big was our tank. I told her 70 gallons. She proceeded to ask when was the last tank cleaning, how many other fish we had in the tank. I felt interrogated. The staff on that store are not friendly, and come as if they are annoyed to have to assist customers.
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December 2023 by Cheryl Mendenhall
Always a fun adventure there with all the pets. They had over the counter ear drops for our dog. Very friendly staff and people were having pets photographed with Santa while we were there. ?
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December 2023 by Bill Gavin
Customer Svc was great!I was also very impressed with PetcoTrainer Christina, she really knows her stuff!
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November 2023 by Max Zern
This store is very bad. They have turtles at half off on Black Friday. I want to buy one. I have raised turtles at home for many years and I have the equipment and experience. But the employees there wouldn't buy it. So unfriendly. Poor service. You also have to buy other things there, otherwise they won’t be sold.Will never buy anything there again!!!
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November 2023 by LISA SOUKESIAN
My boyfriend and I adopted a cat thru Petco from a woman named Jordan a few months ago. He’s been sick since the first day we brought him home and finally have figured out he’s sick from a Periodontal disease, chlamydia, and one more that has something to do with his lungs. He has lost a lot of weight from not eating and he is on several medication currently. The vet at Centennial animal hospital said someone else just came in with another cat with the same symptoms and that they also got their cat at Petco here in town. I have no idea if the cat came from Jordan’s home care or if she is aware that the Chlamydia is highly contagious and could be spreading while in her rescue home care to the other cats that she takes in like our Romeo. I figured all this info is worth posting just in case no one is aware and so that it may stop spreading to other cats. As far as my boyfriend and I are concerned we are devastated and have grown extremely attached to Romeo but now may have to put him to sleep if his health keeps failing him. I hope this info was helpful going forward and no more healthy cats will be infected.?
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November 2023 by Kim Desens
Friendly staff. I feed my kitten Blue Buffalo Baby Blue kitten high protein grain-free can food. There are pet foods & treats you can only pick up at Petco. Shopping tip: before buying an item check the price on Petco website. You'll save money. Petco will price match there own website and other sites. Also check Target or Walmart prices There're a few things you can get at a much lower price. Worth the drive across the parking lot or up the street. Amazon is another price saver.
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October 2023 by Bonita Carawan
Nice, friendly store and great groomers.
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October 2023 by Mike Gibson
I came in specifically to get Fresh Step cat litter. Big signs saying supply chain issues.My cat is very particular about his litter and I had a coupon.Very upset I couldn’t get the product I wanted.
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October 2023 by Tony G.
I have always loved Petco especially their grooming department before I moved to this area. This location is so bad that is caused me to never shop at Petco again. The grooming department, specifically Julio, is beyond unprofessional and a horrible groomer, do not trust him with your pets. Also, the store is very limited, overpriced and dirty. The cashier I dealt with was also not very pleasant. Spend your money on your pets elsewhere.
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September 2023 by Julie Redman
I have been going to this Petco for 12 years. Everyone is kind and helpful. My dog has been groomed here for 10 years and has had three groomers over the time. The most recent years has been Julio and he is fabulous. I take her in monthly and my dog loves him. Ronny is the other groomer that is always in and just as sweet. Both dog lovers.I have seen some negative reviews but can say this has never been my experience or anything I have witnessed.
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September 2023 by Dina Farhat
The staff was courteous and helpful. They were able to find my prior purchase order and assist me with the refund.
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September 2023 by Javier Jaraba
Great place to buy fish and fish supplies. Very helpful staff.
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September 2023 by Maria M.
Yelp should have an option for "0 star".....Took our 3 y/o pup lab who is the sweetest btw to get groomed which we have scheduled from 2 weeks ago. Only to be told that our dog "doesnt want to cooperate" basically. First the lady that went to try and get our lab did not even try to make it a point to get him comfortable, came out tried to put a leash right away. No hi no hello not even tried to pet him. The manager who was good at being passive aggressive saying it was our fault that it took us awhile to get him groomed....we had just moved from VA! For people who works in a pet store.....they are not very pet friendly. This is the worse pecto service we have encountered. Do not take your pet here.