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August 2024 by Mark Liemandt
Prestige Autos will not call me back because they owe me money. If you do any business with Prestige Autos, know that if you need anything for your vehicle or service after they have your money, you will no longer matter or be a priority. I have attempted for nearly 3 months to speak with a manager and they will not return any phone calls or emails. Beware, this company does not value good customers.
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August 2024 by Monica Rendon
So this dealership used to be in corona & now moved to Ontario ! & let me say would NOT recommend!!!
My last post on yelp picture down below ..
after my car sitting in the shop for two months due to being sold a LEMON CAR , the warranty did not want to pay for a new engine wich I paid extra for the warranty & my miles where still under warranty . Now I get to be stuck with a bad debt & messed up car due to this place not checking out the car properly . STAY AWAY FROM THIS DEALERSHIP!! The car I purchased was a 2016 Hyundai sonata sport .
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August 2024 by Daniel Warren
Big shout out to this amazing group. My fiancé and I have both bought cars from them in the past 8 months. We love our new vehicles. David and Danny are amazing and so is the rest of the staff. Very understanding group that goes above and beyond the calling to ensure you walk away with something you love. If someone were to ever ask me where to buy a car, you can bet your bottom dollar I will be pointing them to Prestige Auto. 5 out of 5.
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August 2024 by The Miracle Warriors Corporation
Customer Service is horrible. Filled out an application and have still not followed up.
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July 2024 by Richie Combs
Honestly the worst professionalism I’ve seen in a company. Had the pleasure of meeting who I presume to be the owner, who had tequila on his breath. Slurring his words while speaking to me and the staff wasn’t any better either. Overall terrible experience wouldn’t buy a car from them if my life depended on it.
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July 2024 by The Bear
First is thank you guys for the amazing car! And now my honest review.
When you look for a car a car dealership everybody should go to you. You are the Benchmark, people should go to you and learn how to sell a car and how to deal with customers. The honesty and the friendly atmosphere is amazing, all because of you guys how you run this place day after day. I wish everybody would come to you and make your business bigger because you all deserve it. Thank you again to selling me my dream car.
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July 2024 by Margarita Edwards
I live in Nevada and found the Rover I had been searching for over a year at their dealership. I flew in to test drive it and loved how clean and maintained it was. After paying for a third party inspection which it passed with flying colors. I moved forward with purchasing the vehicle and was continued to be impressed with their professionalism and kindness throughout the process. Other dealers would get bent out of shape whenever I mentioned paying for my own third-party inspection, I had a few that would try to talk me out of an inspection which was always a red flag to say the least. This dealership is friendly, no pressure, no stress, honest and even offered to pick me up from the airport. I highly recommend them to anyone looking to purchase a used vehicle and I am so happy with my new Rover. Customer for life!
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June 2024 by Stephen Mann
Amazing experience. Super easy and quick. Zero extra or unecessary fees. Absolutely best place to get a car! Highly recommend
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June 2024 by 오수환
I bought a phev car.
When I checked the engine check light that came on even before the license plate arrived, it said that the CAT and EV battery needed to be replaced.
It doesn't make sense to have to pay 5k for repairs 2-3 months after buying a car for 15k.
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June 2024 by Ankit Kumar
i would like to leave negative star for this dealership salesperson CURTIS they ran my credit and next morning sold car to different person. coming up with bunch of excuses, i won't recommend business with them.
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June 2024 by Berklie Oscarson
I had a great experience purchasing a used truck from Prestige Auto and would like to thank the staff there for a hassle-free car-buying experience. We found the car we wanted online and we were able to arrange a viewing only hours later. The owner walked us seamlessly through various payment and financing options to get us the best deal possible. He was honest and friendly over the phone and in person.
The inside office area and the cars on the lot looked clean and well maintained. They had a nice selection of vehicles on the premises.
Very happy with the experience. Thank you!
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May 2024 by Alex D
My mom fell in love with Huydai Palisades. And we got an amazing deal. The three hour trip was most definitely worth it. I hope to purchase my daughter vehicle her next time around. Curtis take care of us we felt like we were at home. Thank you so much for the hospitality.
Alex
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April 2024 by Melanie Rigby
Unfortunately, I have to edit my previous review. I was asked for my first review while sitting in the office immediately after purchasing my vehicle. However, I am editing my initial review because, this dealership sold me a lemon. The car is currently at the mechanic with thousands of dollars of repairs needed. I emailed the owner and never got a response and I spoke with the manager Richard who was so rude and told me, over the phone, what he thought was wrong with the car, and that it would only cost about $200 to fix!?? How would he know without ever looking under the hood? Curtis, the salesman who sold the car to me, talks over you and doesn’t listen. I feel so stupid trusting these people.
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April 2024 by Jen P
Prestige Auto sold me a vehicle that has a totally damaged transmission and had been involved in a accident, neither of which facts were disclosed at the point of sale. 10 days after the purchase, the scary juddering during acceleration and various noises the car makes lead me to bring it to a shop. There the diagnostic test reveals two TRANMISSION ERROR CODES that explained the juddering. These codes didn't show up during the test drive. I had to pay $3,760 to replace the transmission right there because the vehicle was deemed unsafe to drive. Even now, this car still makes a loud braking noise, like waking-up-the-entire-neighborhood-loud, which I still need to work on.
Should I have requested a Carfax at the POP? I did, but Danny "informed" me that "no one uses Carfax anymore" (?!?). When I persisted on getting some vehicle maintenance record, he promised to get it to me the following Monday. But he never did. I kept reminding him every few days until I realized that there's no reason for such a delay. I ordered the Carfax myself, and found out about the accident he was trying to hide. When confronted, Danny became unreachable by text or phone.
Not only I'm now stuck with a huge debt on a broken car, I have experienced tremendous stress during the month and a half following this purchase, trying to figure out on my own what's wrong with the car, bringing it to a safe condition, attempting to ask the business for money back while also finding alternative transportation for my day-to-days. An experience that would not be forgotten for a long time!
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April 2024 by Andrea Gamez
Absolutely great experience buying a car at this auto shop, positive friendly faces as you arrive ! Thank you Prestige team!
