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January 2024 by Leslie S.
Waited for 10 minutes while the attendant talked non stop to the people in front of us. I can only imagine he's trying to sell memberships. I just wanted a quick wash. Will not to to any quick quack ever again. Done with this crap.
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January 2024 by Roberto E.
Great car wash! Super friendly, machine washes car good , membership is definitely worth it here!
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December 2023 by Angela V.
Good if you want a quick drive thru car wash. They give you a free car wipe every single time. Customer service is pretty good and the price is average compared to other places. You get the best deal if you sign up for one of their memberships.
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December 2023 by Carmela H.
If you have a rear wiper apparently always request to have it taped down. I have been a member for awhile but last week when I came it was shut down for at least 4hrs due to malfunction. This week the dryer blew my rear wiper off my SUV. They claim the employee offered and I declined and I all I remember is that I declined the towel and air freshener. I usually get it taped down and honestly if it blows that much then they should make it mandatory to tape down all wipers. After I parked to vacuum and discovered it missing, I told an employee who did manage to find it but just handed it to me and did not mention anything about an incident report. I tried to snap it back at home but it is cracked inside. I had to call and find out from corporate that I should have filled out an incident paper form onsite? They should have this online for customers as we had to drive back to complete this. They denied my request for them to fix it so I am taking all our cars elsewhere due to poor customer communication and service.
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November 2023 by Andrea D.
Stopped by this location about a week ago to get my car washed. It was was just ok. I guess I shouldn't have expected much from this place seeing as my experience at the Bedford location was sub par. Must be a problem with the company as a whole and not just based off the location. Anyway, I received no dash wipe and no towels. All the towels in the bins were wet and dirty. Do I need to ask for towels and a dash wipe? I don't feel like it should be my responsibility to ask for these basic items that are supposed to be included with my wash. Of course, I didn't realize I didn't get them until I was already parked and about to vacuum my car. I guess I could have driven around to ask for them but I don't think I should have to do that. It's a shame because I was thinking about getting a membership since one of my coworkers loves this location.
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November 2023 by Staff V.
Great hours! Most other car washes open later and close earlier.Associates are friendly and helpful! There's usually someone always checking up on customers in the bays.
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November 2023 by Grizzly Just Grizzly
This location is not the one I usually go to but I just love the reliability of this company. When you have a membership, all you have to do is look them up on your phone and get the address and directions to the nearest one. That's what I did and it's all payed for. It was nice to get it done and not have to go in the totally opposite direction. Gotta love it!
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November 2023 by Bret A. Higgins
I pretty much like everything that Quick Quack does they have a great store it's always clean the employees are always very service-oriented. The only advice that I have would be to change out their track system to a conveyor system I've almost been involved in two accidents because people just chose to stop at the the blower at the end of the tunnel and it caused people to crash into the back of them.
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November 2023 by Jo
I had an incident where the machinery broke off my antenna during a wash and there's a small piece of the antenna that was left in there, so I'm unable to replace it until i figure out how to remove it. Usually, a staff member removes it and hands it to me before heading into wash(at other quick quack locations). I was told there was nothing they could do for me here which left me feeling upset about visiting this location even though it was my last resort that particular day.The reason I dislike this location is bc it's always in poor conditions. The machines are always shutting down multiple times during the wash. the vacuum hoses are never maintained clean or unclogged and the nozzles are always falling off. I prefer going to the location off Cajalco, they also have better customer service by taping down wipers or removing antennas for their customers to avoid any damage.
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October 2023 by Pauline Nganga
This car wash was pretty good. Washed well, maybe could have dried a bit more. But overall great services. There was also an employee who was very nice. He gave us clean towels right away when we asked.
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October 2023 by J. PLAZA
It's beats washing your own car. Staff is usually very friendly. The last couple of times the brushes on the right side are slightly out if adjustment or worn and that side of my car doesn't get as clean as it should.The drying area is a hit or miss, sometimes you can get a spot and dry your car. The vacuums are usually powerful and will pick up almost anything.
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October 2023 by fernando ramirez
i feel as though you get what you pay for and we went with the basic wash and still saw some parts which weren't reached by the cleaning system which is understandable. the highlight is being able to use the vacuum for a bit afterwards and get inside your vehicle while it dries for a bit. we went through the drive thru in the morning and there was little to no line so we were in and out of the wash very quickly. i think it's basically the same kind of wash that you'd get from those smaller drive thru wash at gas station but the vacuum and compressed air to use after is the selling point here.
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October 2023 by Bao Dinh
Quick Quack is great for car washes. Plenty of soap, thorough wash. Free vacuums at the very end. They do offer single or membership prices.
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September 2023 by Giovanny Arriaga (1GRA)
I've gone to a few different Quack locations and they are the worst. My car is never clean and always never even close to dry.Go elsewhere, there's a $6 carwash next to the car dealership here on Hamburg that is way older and better? I don't know how that works but it does.Stay away
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September 2023 by Peter Saga
Ivana helped me out with great service. We have been a member for two months and it has been a great experience. Thank you quick quack car wash.
