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January 2024 by Ali Najafi
Arrived during scheduled business hours to find the door locked with no response to knocking.Monday hours are supposed to be till 6:30 pm. I arrived at 6:05 needing one thing and ended up wasting my time.Called and the phone rang with no answer. Waited 15 minutes in hopes they were in the restroom and would come back out. Having worked in small businesses I understand that this happens and is common. So I wait, no problem.Conveniently, right as I start pulling out of the parking space in front of the shop, I see the worker come out of the back door and walk to the front. I called once again to ask if they changed business hours and notified the worker that I had just pulled out. They said "Oh, you are the white car that just left right?".. yes indeed I was. But how would they know unless they were hiding in the back watching and waiting for me to leave.She then notified me that they were still open till 6:30 pm, another 10 minutes and asked if I was coming in. At this point I had already been on my way and was unable to return.Great business model to have workers that choose not to work and would rather hide in the back then operate the business.They lost the fastest 85$ in sales that would've taken 3-4 minutes.They just lost a couple thousand in sales a year.
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September 2023 by Daisy Rocha
They have everything
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December 2022 by Ray Leyvas
The associates are so friendly and knowledgeable. Love coming here!
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September 2021 by Shelly C
When I saw a few bad reviews, I had to come here and say Never! Never have I had a bad experience here. I miss Louis but Michelle and all the others are nothing but helpful and friendly- always!
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June 2021 by scephas100
When I saw a few bad reviews, I had to come here and say Never! Never have I had a bad experience here. I miss Louis but Michelle and all the others are nothing but helpful and friendly- always!
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February 2021 by Lisa Moulton
Michelle and Louis always make Salon shopping fun and easy. They go above and beyond to help and keep you informed!
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October 2020 by Fressy Holsome
Luis is always so nice and so helpful.I love this store.
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July 2020 by Sylvia Juarez
I must say I’m very disappointed with the service my family member received by cashier #598636 at this location. I had placed a phone order the night before with Sherie which by the way she was amazing! But unfortunately When I sent my cousin to pick up my order for me since I could go my self, the employee that was there began to give my family member an attitude; then as my cousin asked is she can add a few things to the order which I had forgotten the lady began to get even more upset. Although I wasn’t there physically I was on speaker phone over hearing everything, and even when I tried telling the lady to please add these items she continued to be passive aggressive.
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July 2019 by Marcos Lopez
Absolutely the worst customer service . Very rude and disrespectful. Can't look at the merchandise without them making me feel like a criminal. If you have questions about an item they make you feel bad that you even asked. Not going to this location anymore.
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October 2018 by Eunsil Choi
This place is so neat and organized. The workers are so friendly and it is the BEST!!!
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August 2018 by Teresa Prado
Love this store, so friendly and happy to help you😎
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August 2018 by Monay Ross
I'm tire
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February 2018 by brenda lacey
Horrible!!! Normally love this place come all the time the new girl Breeya is horrible !!! Doesn't respond to you when u ask a question and silient the whole time I then asked the total and she didn't even look at me or acknowledged that I was even in front of her she is so rude . U can't work in a customer service store when u can't manage to talk to humans. Other then her everyone else their is amazing hopefully I can find their yelp to add this to that to.
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August 2017 by Jasmine Richard
Absolutely rude, spoke to a lady on the phone for a call ahead pick up order. I was question way as if I was lying and it was extremely rude to have been talked to like that. I won't be going to this location again
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April 2016 by Maria Fuentes
It's like Christmas every time I go in!
