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January 2024 by Tony W
Staff ignored me and didn’t bother to take my order, while before that she was taking her time to chat with her friend. 5 mins away from me and i choose to not go there.
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November 2023 by Alaa
Staff straight up ignored me and didn’t bother to take my order
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August 2023 by Lucia Cruz
Anne is rude and unprofessional. The first time I figured she was having a bad day. This is the second time same thing, will not be returning here.
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July 2023 by Jovete E.
Just don't go here. Worst Starbucks ever. They made my drink in 5 seconds. I ordered an iced matcha with oat milk and it came out with chunks of matcha powder floating around. Fired.
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June 2023 by Leila R.
Every time I come I am waiting in line at least 10 minutes to not even be acknowledged. Employees stand there chatting with one another the entire time but don't acknowledge waiting customers. We shop here regularly and I notice this while shopping and while im waiting for a drink myself. Today I asked for light ice because I get 3 sips out of my drink to find my entire cup full of ice only to told its a $1 charge. If im already paying $6 for a drink why am I going to pay an additional $1 just to make sure im actually getting drink and not a cup of ice?
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February 2023 by Vanessa P.
The Starbucks location is pretty bad. Even when I've ordered ahead, my drink is never ready on time. Today I gave them an extra 10 minutes and my order was still not ready, it was literally one drink. To top it off this is by far the worst location as far as drinks go. Drinks are mediocre at best and definitely not worth the price. I've given the spot numerous chances since I live close but it is continuously a disappointment. The Starbucks at Albertsons across the street is better than this one.
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February 2023 by Angela F.
Anne was a rude fuckign b**** I asked for a grande sweet cream cold brew then began to berate me that the drink is a cold brew with sweet cream bro I don't fuckign work here idc. After charging me she put the wrong drink and gave me a venti. I wanted a refund she was annoyed I asked for a refund and was like "it's only 20 cents" yeah bc it's not my f****** drink taste like s*** as a venti. She proceeded to not do the refund correctly and pulled 20 cents from the cash register and hand it to me (I paid card) so if the register is off some ppl aren't doing their job smh bro not that hard to do your job right we have all worked food service multiple times a customer doesn't work there they don't know the ins and out of your workplace omg. The other lady working was really sweet a understnading I'm sorry to her for making it frustrating, but Anne kept on dipping on her during the job and walking away
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January 2023 by Derwin G.
Cindy was so sweet and patient with us even tho we were giving her a difficult time. She as an amazing employee and deserves to be recognized for her patience, acknowledgment of customers, chasing out for someone bc they forgot an order and She even cleaned up our mess and remade our drink when it spilled. She had an amazing attitude and kept a sweet respectful tone. Amazing job hiring her. She deserves a FAT raise
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December 2022 by Miriam R.
Wow! Very slow service and got stuck in between cars in the drive through for 25 mins. No apologies from workers. Heard a lot of giggling inside when I was placing orders. Soooo bad!
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October 2022 by R Nightfall
I love going here for my coffee and occasional sandwich. Melissa makes the best White chocolate mochas. The other woman there whos name I cannot remember is also lovely.They are always both so friendly and I enjoy going there just for their service.
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September 2022 by Virginia B.
Worst customer service , we came through the drive thru and I had forgotten my purse and I only had cash on me. I placed my order but they had failed to mention in the speaker box that they weren't taking cash. I'm pretty sure they closed their registers since it was 55 mins before closing.
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September 2022 by Charles N.
Usually don't have the best service at this location. But today, Melissa, waited on me. She was great!!!! She is the kind of worker you want! Not just a barista, but a sales person! Polite and helpful! I wound up going in for a scone and walked out with 4 Halloween themed tumblers. I hope she knows she's making a difference for your company!
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August 2022 by Frankie B.
Its 440am and drive thru is closed and doors are locked. Placed my online order and im just being stared at thru the window....where's the customer service.
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June 2022 by Jen N.
Slow service. Charges 80 cents/pump of flavor. Barista reads the menu where it says flavoring 80 cents | 0-25 cal per pump and says every pump is 80 cents. 3 pumps of mocha is $2.40 while 3 pumps of espresso is only $2.40. Does that make any sense?
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March 2022 by Melissa M.
I have to say they have improved so much here. The people are so nice and make me laugh every day. This is my regular spot and for the last month they have been doing great. Big change here.
