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January 2024 by Evangeline Fowler
Colle and Davina are wonderful. Colle is very helpful and always has a smile. I was a bit disappointed with the guy that worked there before - no customer service qualities. With Colle I actually enjoy going into the office.I did have a few issues but Colle was very helpful in straightening everything out. Thank you!
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December 2023 by PITA GONZALEZ
The lady site manager great service, very patience.
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November 2023 by christina gochicoa
The girls from Laguna Rock!!Lisa and Vianca absolutely know they're stuff and so helpful... Thank you sooi much!!!
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September 2023 by Christa G.
Wonderful and easy! Reserved a spot online, the next day went to do paperwork. They showed me the unit and I decided to see a different one which they were not upset or annoyed with at all! Everything was super easy and they were great with answering all my questions! The unit was a little dirty so I went to the office to ask to borrow a broom but one of the ladies insisted on going with me back to the unit and swept it out for me like they should have! Great costumer service!
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August 2023 by anthony chung
I cannot in good conscience give a higher review because at this moment they completely fail at what they are getting paid to do. Providing a safe place to store your goods. There is no one on property after staff leaves usually 5 PM. Regular access ends at 7pm. There are many people in there past their access times. Many of the cameras don’t work. Management is aware of the problems but nothing has been done. No security patrol. No new cameras. Units are broken into almost daily. Thieves can walk-in and stay all night to access units. I have spoken to the manager and the regional manager Sonia. They haven’t even replaced my partially sawed through latch. The on-site staff is very nice but their hands seem tied by their corporate office to protect their business and customer’s property. Until they step up, I will be sharing this review.7/24 update: Dear owner of storage local. I don’t know where you were when you wrote your response. I know for sure you weren’t at your Corona Storage local. Which is where I was when I wrote my review. Your response has me wondering if you’re in denial or just lying. You didn’t respond to most of the things I said. Please get a security patrol after hours. Someone needs to make sure no one is staying in the buildings after everyone leaves. Please add more cameras. You don’t have on-site security or patrol or cameras so when the police show up to take a report, you provide zero to their investigations. Cameras inside the buildings is the least you could do. I rewrote this 3 times trying very hard to not give an aggressive but truthful answer. I would rather you fix the issues and we all move on.
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June 2023 by O G
Great Customer Service. Went above and beyond to make sure that my storage unit was the Right one for me. Davina was like I said Awesome also clean and great looking Facility.Thanks O.
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June 2023 by Finding Abraham
Davina was very thorough and helpful. Highly recommend
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May 2023 by Nercelia Jackson
Deanne is the best, if you have any problems he will fix it. He is always pleasant and a pleasure to work with.
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April 2023 by M Kirazian
I've had a unit here for about 6 years now...staff has always been so attentive and helpful! I appreciate the extra lengths they go to, to keep our belongings safe!
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March 2023 by Jayse Vulnero
Be careful of an old guy with an older darker colored truck used to haul trash and junk items. He rents a storage unit right in the middle building of the entire complex, directly across the alley of the office(building A) (just about 50ft from the office side door)He threatened me with a sharp weapon one evening while accompanied by a non-customer friend of his. I didn’t want to trade my heavy duty carjack to him for items he offered worth much less than the value of the carjack. He wasn’t willing to renegotiate better terms for an honest trade and instead chose to get angry and make unnecessary threats to my safety.I actually thought the guy and I were going to be good neighbors at this storage facility, based off the first couple of interactions with the guy. It’s unfortunate it ended with threats like that. The staff didn’t seem to care much at all about the way this guy threatened me.Hopefully the next storage space I find has a safer environment and better security services for its renters.
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March 2023 by Jorge Calderon
Great service, very helpful with explaining everything and answering my questions.
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January 2023 by Gary Griffith
The two stars are for the ppl in the office. The zero (0) is for the corporate dolts that send out emails that aren't true, correction, orders someone else to send out emails that aren't really fact, & all their corporate loopholes & lawyers
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January 2023 by WIDOW MAKER
The staff in Corona California is very considerate, the site is very clean and I would recommend Storelocal in a heartbeat!!Awesome place to store your stuff!
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January 2023 by Maya Fakhouri
Very professional staff, and a safe place .
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January 2023 by Ms CndyKane
Place is ok. Kind of run down. It’s a pain to access my storage unit due to it being on the 2nd floor. Moving in was difficult and I’m not looking forward to moving out. Prices were reasonable when I moved in but they keep increasing the rent. I guess it’s to pay for the new addition they have going in. Due to this addition, it’s hard to navigate through the complex especially when people are parked in front of the units. The staff are super nice and helpful.
