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November 2023 by JDM
Thanks Damien for exercising excellent customer service. Thank you for mentioning the specials, I moved in 2 days later. The location and units are very clean. Staff is always professional!
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May 2023 by Jose T.
Nobody Available During Working Hours & Bad Policies Last weekend, my company asks me to visit a storage unit they have been renting for almost two years, maybe longer. Nobody's opened the unit in all that time. It's been so long that they don't even know if we have the right key.The key I have fails to open the lock on the unit,so I go ask the manager for help opening the garage. A paper on the door says: The front office is closed during working hours for a meeting and staff, will be back at 3:30 PM. I find and follow a staff person who has been ignoring my door knocks. He looks bothered: he says he can't help me and doesn't know why the manager's gone nor when he'll be back. After waiting at the door, I leave for lunch. When I return, the door's still locked even though they should be back by now. It's 4:30 PM and the sign says they should have been back at 3:30 PM. While waiting, I see other people try to talk to someone with no success. I consider hiring a locksmith. Finally the manager shows up. I'm so relieved! Until he says he can't help me and will make it difficult for me if I use a locksmith to open my company's garage. If the company won't let me open the garage without complicating things for me because it's "against the rules," then there should be rules that guarantee someone is available by phone or in person during working hours--or at the time they themselves say they will be back, according to a paper on the door.
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April 2023 by Gennesis Coombs
The move in truck is only available for the first month you rent with them. Don't be fooled by the ad.
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March 2023 by Mike Speak
Very helpful and professional glad I chose you
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February 2023 by Rene Carrillo
Process was very professional and delightful. Would recommend.
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January 2023 by Raymond Ray
Super cool staff, Damian is so professional and helpful going way above and beyond to make everything during a stressful time of moving, calm friendly and easy. Free truck, move in special, upgrade storage units so smoothly and easy.... It's amazing. If everyone on the planet could treat each other the way customers get treated by Damian and Lyn, the world would truly be such a better place. Thank you so much from our family for taking the stress away and being such a friendly and helpful force when it was soooooo needed today.Oh yeah, Damian, thanks for letting my kid grab his knife he forgot. He thought he lost it forever but you walked him back and you were super nice. He said that you're super awesome and he was very happy afterwards. Thanks for being cool to him and helping him get it back. You rock sir, and Lyn is super amazing and a great addition to your crew.
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January 2023 by Dorsey Jordan
Nice facility, best prices around for a larger storage unit, drive up with nice wide lanes and everyone was so friendly and helpful. Super happy with this place.
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October 2022 by Diane Barron
So far, so good ??Thank you!
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August 2022 by Jennifer Greenlund
Damien was extremely helpful and provided great customer service!
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July 2022 by Robert Kromberg
Great Storage place. Very clean, great staff and great location right off the 15 freeway. Damien was especially helpful.
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July 2022 by Tom Buchanan
It's a secure place & staff is great worthy of 5 star , the 3 rating is because they will tickle up rate increases every qtr or so, plan on not staying long
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July 2022 by Katherine Minard
never thought I would review a storage place but they really go above and beyond. would recommend to anyone needing storage!
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April 2022 by Greg Pyles
Great place to rent storage units. They are very polite and helpful. I would recommend them to anyone.
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March 2022 by Deborah Lingenfelter
Courteous, knowlegble, super clean. Great experience, I highly recommend them. .
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December 2021 by James Shepherd
Old management old was horrible