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September 2025 by Thomas Cushman
Zack Hamm is the absolute man! He was professional, courteous, and made moving across country a breeze! 10/10 would recommend.
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September 2025 by Keith Clark
Great people and company. Very easy to work with.
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April 2025 by Monsieur Davis
Very prompt, PROFESSIONAL & courteous guys. Made a VERY smooth transition & treated my items with the utmost caution & care. Thanks so much Gentlemen, it was a true pleasure. I will DEFINITELY recommend to friends/family!
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February 2025 by Jorge Madrigal
Great people hard workers warehouse personnel are very helpful
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April 2024 by Rick Pittman
Everyone is very nice there ,docking is a little tight but doable.
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September 2023 by Jj B.
I moved a month ago. They broke half of my personal belongings due to poor attachement inside the truck. They never place any ratchet straps. Now claiming all the broken items is an absolute nightmare. The truck driver, Randy, was the only true professional.
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August 2023 by Ismael Sierra
Great loading service.
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August 2023 by Andrew Moreno
Worked with Jose Martinez great driver!
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August 2023 by Jenny Schueneman
Great company fi or storage!
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July 2023 by Xavier C.
We bought a new house. They beat the hell out of our walls. They also dropped our large massage chair. I had to fight them to pay the claim on the chair. Now when it comes to the wall they are saying the driver did not document them. He lied to me and told me that he had already opened the claim which turned out to be false. These people work so hard to deny claims and find the worst excuses. We moved 3/31 and I opened the claim in April and where they scratched the floor they are stating there is no proof. If they don't like the estimate, then why don't they come out and just fix it. It's a stall tactic. Mayflower needs to do really look into this crooked company. We have used mayflower three other times and this is a complete different experience. No matter what the cost is this company is not with it!
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June 2023 by Poonam S.
This review is long overdue, moved in February using VIP. Everyone I encountered and interacted with at VIP was a true professional. I spoke with Khalila first, who gathered some details about my move and set me up with an over the phone video survey with Jesse, the sales agent. She was also my move coordinator and checked in with me throughout the process, and even after the move. Her upbeat, super helpful and friendly personality really helped with one of the most stressful times of my life.Jesse, who did the survey of my home and provided me with my quote was very meticulous and very well informed about the specifics of what would be required. He took his time to make sure all expectations were understood. The quote was realistic and the time frames required for assembly/reassembly of certain equipment, number of movers and materials needed was clearly explained. He was easily reachable over the phone and via text and email for questions. The guys that came to do the actual dirty work - packing all of my belongings, loading them, transporting them and unpacking, were also great. I spent a lot of time chatting with the driver Carlos, who was also one of the packers. He had a friendly and engaging personality. The guys were very careful with everything and not a single thing arrived broken. By the way VIP, you do not pay these guys enough, pay them more!!It's also important to note that unlike a lot of other movers who are small operations (and also may not be bonded and insured), VIP has the trucks and manpower to be able to schedule several people for a job even with short lead times. I contacted them mid month for an end of the month local move; I needed everything done in one day (packing, loading, transporting, unpacking) and they were able to send 5 guys to make it happen.I did end up having to make a claim for some missing items which were inadvertently left behind in my previous residence. I worked with Mindy on the claim and she was absolutely great as well. All in all, VIP's customer service was exceptional, the move was well coordinated and I am glad I picked them.
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June 2023 by Audrey L.
Excellent ! We went with VIP even though they were more expensive than others that gave us quotes. Why would you do that ?Because they kept their word ,was professional and was exceeded our expectation. They take exceptional care in wrapping your furniture as a result we experienced zero damage. You will be thankful at the end of your move that you went with VIP !
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April 2023 by Lisa A Siess
I have used VIP Transport for my last three moves and they have been excellent each and every time. Are you afraid to disconnect appliances? They've got you covered. Are you worried that the movers may lounge around and waste your money? Not these movers! Do you want constant communication from start to finish? Done! Do you want professionalism? It doesn't get any better than VIP Transport. They truly take a huge chunk of stress out of your move. They also offer storage services, if you need to keep things safe before you actually move. Thank you, VIP Transport. You came through for me again.
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November 2022 by James Thiele
Great business and very professional and customer service is the best
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October 2022 by James Shepherd
Great customer service nice people and the best honestly ???????????????????????
