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November 2023 by Doug Seabolt
I just renewed my Enterprise contract in this location. Christopher, the person that helped me is a breath of fresh air. Big smile and a desire to help me, the customer.
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July 2023 by Chad
This place sent me a damage claims almost 4 months after renting a vehicle. I'm certain the vehicle was not damaged when I returned it. Make sure you take photos before and after of the vehicle to prevent this frustration from happening to you. I don't trust them to do the right thing.
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May 2023 by Theresa Sprague
Amazingly fast, friendly and convenient!
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December 2022 by jenneh sheetz
Really positive experience here. They didn't try to oversell us on extra insurance and they walked us through every step of the process. The employees were really nice and the inside was clean.
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November 2022 by Beke L.
I can't Even give this place one star. I had a reservation. They couldn't pick me up. They say they're open at 8 AM. I show up and they're not staffed to be open. Told to go away for an or so. I rented the car to get to a 9am appointment. That won't be happening!!!Unfortunately this is the only rental car option on the Coronado island.
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October 2022 by James C.
Great service on the front end and no hassle return on the backend. All done with smile and handing over the keys.
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November 2021 by Karen E.
Amazing. I work for a major airline and major hotel chain so I travel a lot! I have never had such great customer service. The agent Caitlyn Rose was so friendly, knew all about the vans that I was asking questions about and went out of her way to resolve my concerns. I am so thankful for this exemplary customer service! Thanks Enterprise..I will definitely use you again when I come back to San Diego because of agents like Caitlyn Rose.
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November 2021 by K S.
The night before my car reservation, Sofie from Coronado Enterprise called me up to explain that there might be a bit of a wait the next morning as she would be the only one working and there were 20 reservations with only 2 scheduled car returns. She was calling clients to suggest they come in a bit later, to avoid a long wait. I thanked her for the heads up and so came in at her suggested time. There were five people before me when I arrived and no one at the desk, Sofie was outside washing a car down and cleaning it for the next customer. Somehow she managed to get each car ready as they came in, while continuing to check in and check out customers. In a short amount of time our cars ready. Because of her calm, reassuring and focused manner, she turned what could have been an unpleasant experience, into a smooth flow for everyone. I was very impressed with her management and her 'grace under pressure'. I have used this Coronado location several times, and each time have been impressed with the quality and care of the staff.
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September 2021 by Lauren Warren
They made everything easy and simple and we got a better car than we thought we'd get
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August 2021 by Sergio B.
Staff is very friendly, can get you in and out quickly.
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August 2021 by John Contino
You rent cars here.
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July 2021 by Tiffany Spence
I called enterprise, in national city, which is where I rented from, specifically to ask if getting dropped off was an option, he said yes it was a service they offered and asked where I needed a ride. I said to the coronado base. He said oh! Just go to the enterprise in coronado and they'll do it. I thought, great, this is so awesome! Only he sent me to the only enterprise that doesnt offer that service. They only have one person working there and he literally did not care. He basically said sorry and walked away. I don't care that I had to walk...out even that they couldn't help me. Whats so unbelievably annoying is that I could have arranged something ahead of time if they'd just given me a heads up. Why is there only one person there? It was clearly busy.
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June 2021 by James Strickland
Great job on a short notice rental.
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June 2021 by Steven Morzenti
I've been waiting for an hour. They opened 20 minutes late. They have no cars. This place is a complete joke.
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February 2021 by Kat S.
Not a big "Yelper," but just felt the need to say that I had a great experience with this office and Carson was fast, efficient, and very friendly :)
