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March 2024 by jaeson gomez
Awesome , Courtney was so helpful and an amazing women
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March 2024 by Jaeson G.
Courtney was awesome , so helpful with my package and a delight to chat with . I would rescind Postal Annex to anyone who is shipping overseas
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February 2024 by Deborah Ryan
Postal Unlimited on C Street is amazing. The service is so good. It is a small space. However, it is magical. They have beautiful cards for all occasions and gifts.
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February 2024 by William Lowman
Excellent service from knowledgeable and efficient staff. Thanks
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October 2023 by Patti Manzer
Very poor service. Opened late and before I even got in the door, I was informed it would cost $5 to drop off my UPS return. I love to support local businesses but because they can charge rhis outrageous fee doesn’t mean they should. This is my second time using this business and I paid for a Fedex drop off. I was willing to try them again. Coronado is a small community, don’t take advantage of us. Do better please.
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September 2023 by Lynn Keeling
I get first class service, my friend dropped a dress to them when I was out of town, and I was able to coordinate mailing over the phone.
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July 2023 by LM Papa
35.00 for a notary was too much
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July 2023 by erik sandoval
Showed up at 3:42 and the store was closed.
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February 2023 by Susan Clark
Great service! So much more than just postal service. Must see to believe!
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February 2023 by Alexa S.
They are always kind and helpful. We love supporting their business. :). Thank you for your veteran business.
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February 2023 by Terry Curtin
The owners Courteney and Dunhill are so personable and accommodating, and they’ve stocked the store with amazing office essentials and assorted treasures and gifts.
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January 2023 by Todd B.
Rip off. I go there to print one black and white piece of paper and they charge me $2.50. Postal Annex is literally $.50 for the same thing. I know because I just did it there too. I explain this to the guy and he tells me if I owned a business I would understand. I tell him that I do own a business and I don't understand. It's like 1,000x markup. If I charged my clients 1,000x markup I wouldn't have any. He tells me $2 for the email and $.50 for the print. Ridiculous. What does an email cost? Nothing. What's one single sided piece of paper cost him? $.20, maybe. Last time I was there I spent hundreds+ shipping Christmas gifts to clients. Done that many times. That's never happening again, as I clearly overpaid.
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August 2022 by Chon Dolan
I left a medium review based an inaccurate assumption, and they called me to find out what was wrong then even kept a positive mood while they explained not only what was up with them, but helped me better understand the confusion and how to use eBay shipping (and why the prices are different).So,... well done
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March 2022 by Bethany C.
We've used Postal Unlimited numerous times the past several years. However, recently it has been closed whenever we go there, despite the hours stating that they're open until 4 PM on Saturday. Would appreciate them updating their Google and Yelp with the actual hours. Edit- edited to respond to owner. I received your text but unsubscribed because I thought I initiated something by accident. We wanted to drop off FedEx packages but went ahead and took them elsewhere. Thank you for your response
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March 2022 by Stephen G.
Do yourself and just don't- First, there are multiple, similar companies on Coronado that offer a much wider range of available access hours, for a better price. Second- after the initial smiles and great service I think you'll find customer service transitions into a childish if not adversarial, tit for tat, business relationship. I use these PO boxes services all over the country and normally do a bit of due diligence by reading the reviews, first. Here, unfortunately, that came after the fact, as I was short on time. The thing that came through to me when I did see the negative reviews was the nature of the responses from the owners. Judge for yourself, but rather than the usual professional and somewhat generic response of "there was a misunderstanding, we tried to make it right, we hope you'll understand"... The replies seemed very, tit for tat, and unprofessional. That's usually a real red flag and I wondered if I'd find myself in a similar situation. Low and behold, I had multiple issues, exacerbated because I'm a merchant seaman, at sea most of the time, with limited internet access. I needed this box for just a few days to receive packages while in town for a week. I was told I couldn't cancel my $75.00 renewal without a 2 week notice (that's a new one on me, especially given California refund laws). There was some odd reference to a "CRMA" and "not being a day by day service". I tried seeking clarification through email questions, but unfortunately, this company uses some odd messaging system, that truncates, then sends replies in partial sentences across multiple emails, obfuscating communication with them. Most disturbing was the nature of the responses which reflected those of the review responses in that they gave the impression these owner's had a bit of a chip on their shoulder and confrontations with customers were the norm vs. the exception. I think what you're dealing with here are a couple of kids, who don't have a ton of customer service or business experience and haven't learned yet that in the long run it's more profitable to build a good reputation then to nickel and dime individual customers on small transactions. It cost me a couple bucks, but that's life. Hopefully you'll avoid the sam
