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October 2023 by Tatyanna Marshall
Nobody can seem to pick up the phone. Accidentally sent a package to my old PO Box address. I'm trying to call to make sure that they can hold onto it until the next day when I'm able to swing by to get it, but I've been on the ringer for nearly 10 minutes now.
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August 2023 by Krissy Scau
I just want to thank George at Coronado Post office for answering my plea for help. I'd left my drivers licence inside when counter help was tracking my package. I forgot to retrieve it and left. After arriving home, I realized I'd left it. The post office was already closed for the weekend, but when I went around the back and called for help, George came out. I told him what had happened and he went back in to find it and brought it out to me. Thank you George!! ??
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July 2023 by Cameron Haugom
Horrible service went in because they said one of my packages couldn’t be delivered I went in 20 minutes after they notified me and tried to get the package they said it was still on the truck so I gave them the complete address so it wouldn’t be sent back and they assured me it would be delivered after the 4th of July I wake up the morning of the 5th to see that my package is heading back to the east coast and they never put it in to be re delivered.
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July 2023 by Lili F.
Went in early to try and have a few wedding invitations hand canceled so they would not be damaged. When I approached the counter and requested hand canceling for my wedding invitations, I was met with confusion and a complete lack of understanding. The lady said that was not a thing and they couldn't do it. I mentioned to them that it had been done at another post post office, she looked over to the lady next to her who was on her phone and looked like she could care less and knew less if that's possible. Save yourself the frustration and disappointment by finding a post office that actually understands the services it claims to offer.
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April 2023 by Wayne G.
Pretty weak customer service. There was one clerk for 7 customers and part way through another clerk came. Both were matter of fact marginally pleasant and taking more time then I'm used to.
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January 2023 by Jose R.
The 2 women at the front desk were extremely rude when trying to find a package. Ultimately they told me to "kick rocks" I am never going here again. Only giving them 1 star since I can't give 0
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January 2023 by IzzyLee Beauty
Said they didn’t provide a service that they do, just didn’t want to do it for I don’t know why. I paid for a shipping label beforehand and they told me that they don’t print shipping labels which is a lie, I should of went to a post office that knows what they’re doing but I stayed and paid for another shipping label that was double the cost I paid online. Rude service as well coming from clerk 14
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December 2022 by Haley Madison
Wonderful staff, always very patient and helpful! I've had to have my hand practically held all the way through the postage process, and they were very accommodating. Respect for these guys-- they keep our economy alive! Love our troops (postal workers).
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December 2022 by Jordan H.
I went to pick up my mail. The lady at the counter was helpful. She sent them sent me around to the side to pick up my mail from Sean. He was completely disrespectful, and refused to give me my mail. I tried all questions to understand why I couldn't get my mail, and refused to answer them and just continued to say he wouldn't give me my mail. Be tried to black mail me for money to get my mail. I honestly don't know what to do at this point. Do I just have to pay him to get my mail? Isn't this a felony?
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November 2022 by Jordan Matthew
Agustin was extremely unhelpful, and rude. I filled out the required paperwork for a PO Box as instructed. He then started making up extra rules that weren’t specified on the paper. Completely unprofessional, however Jayden was very friendly and helpful. Needs more employees like Jayden, and less like Agustine.
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October 2022 by Margaret B.
I live in Coronado so this is my home base post office, but even before I moved here I would come over the bridge whenever I needed to mail a package! Sooo much better than any other SD locations. Clean, pleasant, small town post office. I love them!
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October 2022 by Cristina Aguilar
Sara is absolutely amazing! Went in to ask for advice on the best way to mail a package… she was incredible. The next time I was in, she helped me out and everything was perfect!! I am so glad I met her, she is so nice!!Especially since there has been an employee for a long time that is very rude… but, thankfully they have Sara
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September 2022 by LuAnn
Absolutely rude behavior by the lady working the Coronado post office today 9/2/22. We have cancelled our PO Box at this location because the rudeness was unwarranted and unacceptable and this is not the only time we've experienced this.
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May 2022 by R L.
This office keeps deliver mail to old address that should be forwarded to new. After 6 calls, 4 weeks, they even sent a carrier out to retreive junk they delivered yet one carrier in particular is now still delivering. Why is this so difficult? There needs to be a change in mgmt at this branch as they also avoid answering their phone, picking it up without answering yo disconnect the ring.
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May 2022 by C T
Not sure how anyone has a post office location with no self serve kiosk for after hours postage and no place to put packages into a mail slot after hours. Is this the 1800's??
