Aveda Store is a well-regarded destination for quality hair, skin, and body care products, known for its commitment to sustainability and cruelty-free practices. Founded in 1978, the store offers vegan, high-performance formulas, making it a favorite among beauty professionals and consumers alike. Many customers commend the exceptional service provided by the staff, particularly the store manager and assistant manager, who are frequently described as friendly, helpful, and knowledgeable. Customers appreciate the personal touch, with staff members going above and beyond to assist them. One reviewer highlighted the rewards system and the convenience of ordering and shipping products directly from the store. Another customer praised the thoughtful assistance received while selecting a birthday gift, noting the availability of budget-friendly options and student discounts. The store is also recognized for its welcoming atmosphere, allowing customers to freely try products before purchasing. Staff members are noted for their patience and expertise, particularly in recommending suitable products for various hair types. Overall, Aveda Store is celebrated for its dedication to customer service and creating a positive shopping experience, making it a go-to spot for beauty enthusiasts in the area.
The staff there are incredibly nice. I went there today and they helped identify my issues, explained to me the effects of certain products, answered all my questions, and was generally so very kind. Absolutely will be coming back.
July 2022
Customer service at Corte Madera store was excellent this afternoon on July 6, 2022.
June 2022
Tracy is very knowledgeable and extremely helpful and patient in explaining the different products and also recommending product you would not have known about. She recommended altering shampoos and that has been a great tip!