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November 2023 by Francesca Schinella
Very good store, friendly staff and tries to satisfy customers in any way possible. Lots of cool fidgets and other cool toys
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October 2023 by Lucy K.
Incredible selection of toys. Exceptional service. Merilyn went above and beyond to help us. Sales associates like her are the reason we go to real stores instead of shopping online.
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September 2023 by Patricia A.
This store is an absolute treasure! Went in looking for a gift for my granddaughter and the staff were so helpful in helping me out. There are so many different selections of toys and activities, and everything is organized and displayed so well. And they offer free gift wrapping which saved me so much time. I was so fascinated with their giant Lego wall and the massive amount of plush they have. Their selection is amazing!
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October 2022 by Jill S.
The best stuffed animal display! . Also great selection of toys, games and costumes.
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June 2022 by Krishna S.
I went there today to get a gift for my son's friend. Employees were unhelpful and ignored us even though the store was empty. Had to wait several minutes without any greeting or acknowledgement before someone came over to help us reach a toy on the top shelf. When we finally got the toy, the manager yelled at my son for LOOKING at the legos, yelling at him that we had to pay first. And I later saw two young children walk out the store with a toy before their grandmother called them back in, nothing was said to those children. Selective service for those that look like you, I guess? The party is tomorrow otherwise I would have left! Store clerk could not offer a gift receipt and did not offer to wrap the gift for us even though the lady before us got offered. Rude. These days, a physical store is all about customer service. You can easily buy toys online so what's the point if you can't spend the extra two seconds being friendly.
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May 2022 by Celeste Goldman
Very strange experience today browsing with my sister. The two people at the register were very rude and focused on (loudly) scheduling employees instead of helping potential customers. When they did finally ask if we needed help it was in a tone that implied we were not welcome. The selection of toys seemed cool enough but I wouldn’t recommend visiting if you are looking for cordial human interaction.
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May 2022 by Adam T.
The very best toy store! So nice and the new manager goes above and beyond!!!! Amazing selection, and the best help when in n ed for a gift.
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April 2022 by Kara M.
I've had nothing but great experiences with this store! The employees are super helpful and friendly. I stopped in yesterday, and Laura, the store manager, was wonderful!
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December 2021 by Eleni Magoulas
My husband and I happened upon this great toy store, which had such a wonderful selection of items for every age. We purchased about 7 different items, the sales girl was fabulous, her name was Ari and she was working solo. Ari was most helpful in picking out age appropriate gifts and offered to wrap each one in between helping other customers. Thank you so much for your customer service and kindness during the busy holidays!
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December 2021 by Peter J.
What a cute store! I was in Corte Madera Town Center on business and happened to pass by this store. Seeing as it's Christmas and I have a little one I decided to take a peek inside. Though I was only looking at toys for children under 9 months, it was clear that they had fun stuff for all ages. The items for sale reflect a wide variety of price points, so there is something for every budget. And...the service! The sales associate was very helpful and even wrapped the gifts I purchased. Seeing as how I am the world's worst gift-wrapper...this was much appreciated. If you have kids or kids in a life, give this store a shot. You'll be glad that you did!
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November 2021 by Kt H
Cute toy store, decent selection, ok service
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August 2021 by Allene J.
I was looking for a store that carries Care Bears so my daughter could pick her favorite. I called to see what colors they had, and they only had 2 of them. They said they'd call me back when the next shipment came in. Two minutes later they called me back and said they can transfer a few from their Burlingame location. I didn't even know that was an option! Today I went in and my daughter left with a bear....if you're curious she picked the pink Cheer bear! Fantastic customer service! They have a great selection of toys, with high quality brands. I'm so glad to have found this shop. Will be purchasing toys and gifts from here in the future!
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August 2021 by saurav pathria
Rude staff....poor customer service. Do not touch stuff in the store out of curiosity or you will be yelled at. Return policy is a joke, they will find a reason to not take the item back. Also, the floors were extremely dirty whenever we went there.
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July 2021 by Krista S.
Just had the absolute worst experience in this store. The workers were rude, disrespectful and condescending.
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April 2021 by Klm S.
I'm so glad I found this cute toy store! I work near by so it has been so convenient for me to pop in and pick up gifts. The store provides lots of options for all ages and carries a variety of educational/Montessori based toys. I had the best customer service experience today with Meghan, she was extremely helpful when I went in to pick up toddler gifts. Highly recommend Five Little Monkeys!
