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December 2023 by Toni N.
Men's stores are a dime a dozen and most of them do not have the best selection of clothes, they are geared to older men with no taste. This store has it all, it is on the expensive side but they have good quality clothes and have a great selection. Joel was a big help and not pushy at all. My husband (who's a picky fella) found an outfit + shoes. I'd say that is a success. We will 100% go back again! Thank you Joel.
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October 2023 by Bob S.
It is known fact, based on scientific study, that when men put on a Tuxedo there is one question that universally comes to mind: what kind of person could possibly have thought this was a good idea at the time? James Bond and Fred Astaire aside, few men really look comfortable wearing the garment. The reason is they can't avoid the thought that they look nothing like 007 but instead bear more than a slight resemblance to penguins. Whatever, this is where I came to rent one of these for a recent formal event. The process couldn't have been easier, for which I'm grateful to Brianna for the right look: très spiffy. I had always assumed the "Tux" is a sartorial descendant of some sort of work uniform originally worn by waiters, butlers and gentleman's personal aids. As it turns out, after doing a bit of legwork researching this history, I'm more familiar than I could have imagined with its origin. Or to be more exact, I know a bit about the origin of the name itself, this so-called "Tuxedo". Although I didn't know about this at the time, it was originally named for Tuxedo Park, a toney, quite small village in Orange County, NY where wearing one first made it a fashion statement. As to "at the time" it so happens that in another life while living in nyc I got friendly with one who was born there, and spent a few weekends meeting the parents at their stately (being kind here, "gaudy" also comes to mind) mansion inside its spear-gated entry. I didn't wear my Tux on these occasions though, which is likely the only reason things didn't last. There is one thing I do like about this suit, related to its popularity during the depression-era 1930s; perhaps it has occurred to you as well. Throughout this period Americans were a despondent bunch, many were out of work and down to their bottom dollars. But there was widespread hope for better to come. People were attracted to symbols of future posterity, like Fred Astaire movies wherein a stylish everyman lives in elegant settings, wearing a Tuxedo, seemingly all hours of the day. The Tuxedo became very popular during this period, even if you weren't from its namesake village. Thinking on how this style related to the public's wish for better days, I am reminded of something else I am particularly fond of: what came to be known as Streamline Moderne. This was a look inspired by public interest in certain newly developing aerodynamic and industrial objects like airplanes which seemed to portend a chance to move forward out of this depressed period. Streamlining spawned all sorts of architectural and design elements that incorporated the look of getting on ahead into various objects, ones that in many cases would never move an inch: refrigerators, irons, vacuum cleaners, furniture. With the right exterior curves and holes, all were made to appear as though they were going somewhere (in life) fast, or so they were made to seem. Anyway, as to my Tuxedo from Louis Thomas, this went well as could be I returned it the next workday and won't likely need another for quite awhile. Maybe if throw in an Aston Martin and Walther PPK I'd do this more often.
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September 2023 by Ken B.
Incredible rude & disinterested help when we walked in on Sunday afternoon. Instead we went to Nordstrom men's shop and spent a ton of money, where there is much better help and selection.
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December 2022 by Robert Zidek
The gentleman managing the store provided me with superior customer service. Thank you!
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December 2022 by Serena R.
Louis Thomas is a gem of a shop in Marin - finely curated assortment of mens' clothing and accessories for today's casually elegant lifestyle. We were treated to personalized attention, honest feedback, and expert recommendations by Alan, and the store's owner himself, Tom. This is a family-owned business with clear pride of ownership over multiple generations. My husband purchased a great sportcoat, pants that were tailored for him in a couple of days, and a couple of silk ties for an important business trip. I am glad he found the gentlemen at Louis Thomas to help him select foundational pieces that will make him feel his best, most confident self.
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August 2022 by Bryan Grimes
Tom was an absolute gem to work with. I needed a tuxedo rental last minute for a party and he got me outfitted on my lunch break in 15 minutes flat and knew my exact measurements with one quick glance. This is the kind of expertise you want when getting fitted for a special occasion. Thank you Tom. I will definitely be back!
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August 2022 by Zach W (ZZ Seals)
Extremely rude owner and lack of appreciation for the customers that keep them in business. Rental suits are overpriced for what you get, much higher quality places with better prices throughout San Francisco and even Marin. Avoid.
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July 2022 by Aristos K.
I came in to get fitted for an upcoming wedding and was immediately impressed by that high level of customer service I was provided. Truly a wonderful experience carried out by genuine professionals who were happy to attend my needs and also gave me great advice on suits for my work attire. Looking forward to going back!
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June 2022 by Mr. Jones
I rented a tuxedo from Louis Thomas. The entire process was positive--I showed up 1-2 weeks prior to my event and got my measurements taken by the owner, Tom.-1 star: The price was well above average for a typical tuxedo rental (even for Marin County!)-1 star: Tom, the owner, is rough around the edges. He does not have a "customer service" mentality and has a habit of criticizing customer's attire.Overall, if you are willing to pay extra for a high quality tuxedo and have thick skin, this place is for you. If you have a strict budget and are thin skinned/easily offended, rent your tuxedo elsewhere.
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April 2022 by Jason G.
I've had a wonderful experience at this store. I'm getting married and decided with a few months to go that I'd like to wear something nicer than my standard suit. Rob was my primary salesperson, and he was just phenomenal to work with. He really knows his stuff, he's a great listener, and he helped me pick out a beautiful tuxedo. After ordering, the tux arrived within a week and now alterations are underway. The whole process has been easy and efficient. Tom also weighed in with helping me to evaluate which tux to get, and after it arrived, figuring out the fit of the tux. This isn't a cheap place, but the quality matches the price. Rob has also been kind enough to explain a bunch about formal clothing to me throughout the process - what to look for in shoes, what studs and cuff links to get, how styles have changed over time, etc. I highly recommend the both of them, and this shop, to anyone looking for formal attire!
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March 2022 by Val V.
This place is wonderful. We needed tuxedos for my two sons - they are ring bearers in an upcoming wedding. They were endlessly patient and got my two year old and four year old perfectly fitting tuxedos (both don't fit standard sizes so this was a feat). They have an excellent eye and selection. The customer service is next to none. And it's a family business. Can't wait to come back!
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December 2021 by Meghan Matthews
Probably the RUDEST sales people (or owners?? Hoping owners wouldn’t act like this?!) we could ever come across… I wish I could give them zero stars. Came in because my brother is interested in getting a suit for his wedding. They made fun of his wedding venue and they made fun of the color suit he was interested in and totally belittled him. Please don’t shop here, there are so many awesome apparel shops to spend your money at where the staff will actually care about their customers.On their website they say — “Our knowledgeable staff is happy to help with any questions you may have.” Louis Thomas, you may want to remove this sentence so people don’t actually think your staff is going to be friendly and helpful. I would hate for other people to waste their time, like my brother did.
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December 2021 by Ken P
Great service and team.
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December 2021 by Meghan M.
Probably the RUDEST sales people (or owners?? Hoping owners wouldn't act like this?!) we could ever come across... I wish I could give them zero stars. Came in because my brother is interested in getting a suit for his wedding. They made fun of his wedding venue and they made fun of the color suit he was interested in and totally belittled him. Please don't shop here, there are so many awesome apparel shops to spend your money at where the staff will actually care about their customers. On their website they say -- "Our knowledgeable staff is happy to help with any questions you may have." Louis Thomas, you may want to remove this sentence so people don't actually think your staff is going to be friendly and helpful. I would hate for other people to waste their time, like my brother did.
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October 2021 by Ben G.
The service, professionalism and timeliness went above and beyond my expectations. I rented my wedding tux from them and they were so helpful. Before I went to Louis Thomas, I tried black tux (one of the worst experiences I've had with men's apparel) and Indochino (felt like the fast food of tux/suit buying). Neither place was personable or helpful in guiding someone with limited knowledge to get a tux with the right look and fit. The moment I walked into Louis Thomas, I felt like a friend. Everyone was extremely nice and accommodating as well as knowledgeable, plus they have a high quality selection for the same prices as the online rental options, which were cheap. I got all my questions answered with a professional opinion instead of "it's really how you like it"-Indochino. The only thing I was disappointed with when it came to dressing the men in my wedding was that I didn't have the groomsman get their suits from Louis Thomas. Take it from someone who never posts on Yelp (ever), I would recommend Louis Thomas to anyone looking to rent or buy. They know their stuff and if you need a reliable outfit for a big occasion, I wouldn't go to anyone else. THANKS GUYS!