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April 2024 by Bibi M.
Incredibly helpful and courteous employees and staff. A pleasure to shop in-person here.
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March 2024 by Chris D.
Came here to shop for some cheaper suit separates. I love this mall in general but this Macy's has gone way down hill. There's barely anyone to help you. And then god forbid you want to try anything on, there's one like portable fitting room. And then only 3 small fitting rooms in the entire men's section if that one is taken. I wanted to try something on but had to give up because all the rooms were taken. The inventory was low in most departments we visited and we heard one employee rudely interact with a customer. I almost feel like this Macy's has given up on itself. Not sure if this Macy's is on the list of ones set to close but it sure acts like it. Will not be back to shop here.
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March 2024 by Naomi Alfaro
2 stars only because of the Starbucks inside that keeps the kid happy.Went looking for shoes. Received no help from the staff until I interrupted the conversation they were having at the registers. They seemed bothered I made them get back to helping customers.Did not have my size in the shoe I wanted so no purchase was made.
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February 2024 by Trey Gmail
Good Macy's location.
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February 2024 by John McCullough
Bought new Levi's 501 jeans
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February 2024 by James Walton
Best value. Great help from personal shopper
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February 2024 by Tanya Fuller
I had the worse phone experience with the manager Won. I tried to have an item be delivered to me but Won did not know how to send the payment link. Because of his lack knowledge he disconnected the phone. I thought it was accident when I realize he deliberately hung the phone up on me.It’s clearly evident that Won needs emotional intelligence training. He needs to empowered with proper tools and training to help customers.The store manager Amanda made it twice worse by condemning Won bad behavior. Amanda’s lack of empathy explains why her direct reports treat customers poorly.
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February 2024 by Alejandro Vicuna
Very stocked
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February 2024 by Mia P
No service staff anywhere, I was there on opening the week before Christmas. I bought luggage from the shoe attendant. Just a note the bathrooms are located on the second floor. We chose to just leave in case we found something to buy and then had to do the run around to find someone to sell it to me.
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January 2024 by Ricky W
Good prices, lot of discounts.
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December 2023 by Jenny Vereschagin
The Macys store (like most brick and mortars) aren’t what they used to be. I could have ordered online but I wanted to feel some holiday spirit. Macys did have some festive decorations but the inventory of some items was limited. The store is clean, well organized and there were sufficient staff to meet my needs. Unfortunately, the items I was looking for were unavailable or the selection was limited. How nice would it be to go back to pre-internet days when holiday shopping was an event? Where treasures were found around every corner? This is a nice store if you’re not looking for specific items. If you are shopping for non-specific items available in the store then this will be a rewarding shopping experience.
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November 2023 by Miller Jackson
Ashford medium-range clothing in their house brands they showed me two brands only that are basically a joke and then recommended another one that's twice the price but still on clearance. The men's section at Macy's in Corte Madera is pathetic. Is be shown the shoe section for men I was pointed and there's household out discounted beat wears. I'm not very happy I willkeep ordering online at Dillard's.
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November 2023 by Gracie Pina
Went to Verizon and great service and a new phone
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October 2023 by Ines Farris
Usual Macy's. Love to check their clearance. Great location, right off freeway, near food and drink at the Corte Madera shopping center
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October 2023 by O I
Jessica from cosmetics has the kindest heart! Thank you for such stellar customer service!
