Madewell is a brand that focuses on high-quality denim and versatile apparel for both women and men. Customers praise the excellent customer service, with polite and helpful staff who are eager to assist. The stores offer a wide range of inventory, and if an item is not in stock, they will order it. Reviewers highlight the great sales people and the overall positive shopping experience, even when the stores are short-staffed.
Customer service is excellent. The staff is polite, and seems to be eager to help. Their products are made very well I own several things from Madewell.
April 2023
I really appreciate the Madewell store in Corte madera. Absolutely great customer service. Lots of inventory. If they don't have your size, they'll order it for you. Great sales people!
May 2022
SOME OF THE BEST PEOPLE EVER! They always say hello and greet you when you come in. Y'all need to calm down about the small things that the employees can't control. Even though they are short staffed they are always trying to help me with returns and purchase's.
