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March 2023 by Mary McCutcheon
Beautiful, classy clothes.
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December 2022 by Avery S.
THE WORST CLOTHING SELECTION IN ALL OF DOWNTOWN LARKSPUR AND UNFRIENDLY SHOP OWNER (to put it mildly) In the midst of all the abundance of incredibly cute clothing and novelty stores in charming downtown Larkspur, this shop stands out like a soar thumb in a bad way. First, the clothing selection is beyond strange and unappealing. It looks like old lady clothing picked out by an older lady who is very out of touch with fashion. I couldn't find one thing that would qualify as "cute". I started to wonder if it was a 2nd hand clothing store. The clothing items are largely not hip, not flattering to the female form, not recognizable designers and feels like they were all selected by someone who has bad taste. It's the kind of store my friend and I joked about when we were there that even if everything was free, you wouldn't be able to find anything you'd be willing to wear. As we were roaming around, we couldn't help but overhear the very edgy and unfriendly owner saying snide and chippy remarks to her customers. I was then shocked to hear her harass a customer who was quietly on her cell phone while looking around the store, and continue badgering her and interrupting her phonecall until she finally started shouting at this customer. It was so outrageous. I've never seen anything like it. Seemed obvious this owner should retire and put herself out to pasture since she can't contain her dark sides from leaking out. Yuk, who wants to be near that kind of terribly negative energy while trying to do some festive holiday shopping. Based on the unfriendly overbearing demeanor of the owner, along with the laughable poor merchandise, I'd say skip this store and head to some of the other truly darling clothing stores a couple doors down.
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October 2022 by Manny F.
the owners of the store excellence, are the most unethical and dishonest people we have ever encountered. they do not honor their signatures, they deny placing orders even after they signed it. beware all vendors!!!!
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August 2021 by Katherine H.
Where else can you get sophisticated and well made European clothes in Marin County! This is it and Sara has outfitted me for trips to NYC, the British Open in Troon Scotland and various other adventures. Just stopped in today and told her to put some outfits together to get out of the Covid uniform! We have a date for later in the week! Really looking forward to it! Every item is well designed and worth every penny.
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May 2021 by Michael Sessi
Loved the personal shopping
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November 2019 by Sharalee S.
Always beautiful and interesting clothing, well-run by Sara and her crew. My favorite place to shop for sweaters and more. Sara is so helpful and willing to go with the wishes of her customers.
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July 2019 by Jennifer Ann Taylor
Sara is the best personal stylist!!! She recognizes my style, my petite frame, and runs with it, suggesting unique pieces that will last a lifetime. Excellence is truly just that - excellence in variety, quality, customer care, and, in a world of online shopping where trends rule, unique pieces that I won't see anywhere else (or on anyone else!). I'm so glad mom and I walked into Excellence that day a few years ago. I cherish all the wonderful “works of art†I've bought from Excellence that make me feel beautiful and special every time I wear them!
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September 2018 by Monique S.
I have been shopping at Excellence for over a decade. Sara continues carrying unique lines that are difficult to find any where else. Most are from Europe. The quality is amazing. Her attention to detail is impeccable! She carries different styles that appeal to all body types. There literally is something for everyone. If you are looking for something unique, this is the place to go. Have fun and enjoy!
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April 2018 by Maria Carmella L.
I don't need a thing but love cloths. I don't go in often but I always leave with a unique chic ensemble. I always get expert help and ideas in their inventory. The owner has a great eye for the casual chic with everyday sport look. When I lived closer I went into the City. Wish I-had shopped here sooner!
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January 2018 by Rhonda G.
Unfortunately, I had an unpleasant experience there today. Arriving at the store I was greeted and not told about the "rules". I unfolded a sweater to take a better look at it and was scolded by one of the owners who said rather impatiently, "as I told you, if you wanted a closer look at an item, they are hung up so we don't have to refold them". Okay, she must have told lots of customers that but didn't tell me. When I asked about how much was discounted off the items since I didn't see a sign, again I got a very annoyed response-- "Again, as I told you when you came in most items are 30% off. She must have thought I was another customer because she didn't say anything to me other than Hi when I arrived. Her store looked picked through and I asked if they were going out of business since most of her stock was on sale and she said with a very condescending tone, "If you take a look at all the windows here in the mall, we are all having sales. It's pretty obvious. We do this for our customers to thank them for their support." I told her that I am one of those customers who have supported them in the past and she said "I know". She was chatting with someone the entire time so I didn't feel I could interrupt her because when I did, it was the same annoyed response. Although there were several items I was interested in, I can spend my money at another establishment where they carry the same designers and the service and the attitude are far better.
