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“I just had my family passports renewed and I could not ask for a nicer experience. They made copies of documents I should have brought, with no fuss. We watched them greet a dozen customers by name. These guys give the Post Office a great name!”
“I went in to this post office today needing help sending a package to a loved one overseas. Demetria did a wonderful job explaing the proccess of how long it would take to get there as well as how to track it. She made the experience really easy for me and I hope to have her help me again. More people with her work ethic and level of care should be hired. Overall a wonderful experience and stellar customer service. Thanks again Demetria.”
“This is a cute contract post office & gift shop. I can't imagine saying, "a cute post office." But, here we are. The shop is crisp and beautiful; filled with high-end Marin souvenirs I was walking past when I spotted the Mariage Frères tea. I was excited to try a new variety and asked the owner for a recommendation. He gave me some options and let me take them outside to smell them. They were all lovely and I went home with a new canister. If you're in search of Marin swag, this is a good place to look.”
“Love this post office and the staff. Jim is the best!! He is reliable, professional, caring and personable all at the same time. Thank you for making my experience with Stinson USPS such a positive one!”
“This is a real post office! Tall guy behind the counter was super nice (sorry bro I didn't catch your name). Also fun stuff in there to look at. Jazz music in the background and scented candles are definitely unique to this post office. Cute place.”
“This is the best post office in my opinion, rarely have i had to wait longer than 5 minutes. The staff has always been very polite, professional, and fast without feeling rushed.”
“It's always been quick in a out but I only send out prepaid pre printed mailing labeled small packages they scan it tape the bag or box shut for me and put the label on hand me a receipt and instantly my package is being tracked. In and out even when they're is a huge line im surprised how fast they get the line down and I'm heading for the door.”
“Carrie is incredible! Totally competent and efficient. She was very personable too which helps when you have too many packages and three kids wiggling all over the place. Thank you, Carrie, for making a daunting task pleasurable!”
“I’ve had great luck at this spot. Excellent customer service etc. I regularly drop off packages here without a hitch. Gary is especially concerned with doing things correctly, an asset to the postal service.”
“when I forget to purchase stamps, forget to pick up small shipping packages or forget to purchase packing tape I can always stop into mill valley post office and get these items there without the p.o. workers going postal on me at all.”
“Like most post offices, they're understaffed, but if you go in the off times it's usually quick. Very conveniently located and the staff couldn't be nicer and more personable.”
“Warning you will need to go through security on the south side (if you come from the north, they’ll make you walk around outside). It’s located in the basement. Another warning is that there is no signal (or Wi-Fi) bc it’s in the basement, so if you need a QR code, take a screenshot of it beforehand.Celipe (I may have gotten the name kind of wrong, but he’s an older gentleman), was very friendly and helpful. There was no wait either! I was in and out in minutes!”
“I don't use use the post office much, but when I have a choice, I use the Terra Linda Station.
Not only is this the closest post office to me, but (most of the time) the lines are short, and the employees are friendly and helpful.”
“Postmaster Judy Bartlett went out of her way to correct an error made by San Anselmo post office, and Nicoletta is always very helpful whenever I go into the Fairfax office. Huge improvement to prior experiences with some previous employees, and antithesis of the San Anselmo office, which is terribly hostile and continually incompetent.”
“It’s a great-looking post office, clearly meant for sending and receiving packages to and from Italy exclusively. In that spirit, it serves as a kind of Italian embassy — offering goodwill through the occasional spaghetti and meatball handout. It’s strewn with Godfather posters and, of course, accepts cannoli as payment.
When Silvio passed away, they flew the Italian flag at half-staff.”
“I ship things almost daily for my small business and I have to say -- this is the best, most efficient post office around. And I have frequented many Bay Area locations over the years.”
“ANDRA and CANDACE or as I call them the Dynamic Duo are absolutely phenomenal. I only saw them both working so was so so so impressed how quickly yet professionally they took care of everyone in the line. I sure hope there are more in the team but I have almost always only seen them both. Even busy, ANDRA and CANDACE would have a smile and would be extremely helpful. I have a PO BOX at this location for a year and it is because of team members like them, I will definitely extend for another week. Such wonderful employees should be appreciated and recommended.
Thank you Andra and Candace. You are pillar of customer service.”
“Great location! Chronically understaffed.
The remaining staff, however, is super helpful and efficient.
The location is really good in the midst of the financial district. I just wish they'd put more people there.”
“Maybe this place was different before and maybe that explains the low rating...maybe but I found this place to be clean and efficient. The workers at this place are considerate to your mail and well organized and you don't even have to go inside a building.”
“Absolutely helpful, always pleasant I adore this little post office location in Point Richmond. I find myself here more often than not, and I never have an issue with getting in and getting out in a timely manner. I'm unsure what some of the other reviewers I've read about this location being slow moving, I have not had that experience any time I am here. This post office team is the best!”
“The stars are for Edith, a lady who works at this post office. On Friday, 4 January, she was all by herself and there were at least 30 people on line. More than once she had to lift heavy packages. She helped everyone thanking them for their patience and was gracious throughout.”
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“I can’t say enough great things about my local post office and, especially, my postman, Yadau Oja. I’ve lived in Marin for years, and he’s hands down the best postman I’ve ever had. He’s reliable, friendly, and goes above and beyond every single day.
Yadau has been a huge part of my business’s growth from the very beginning. He always shows up on time, picks up every package without fail, and never hesitates to offer a kind word or encouragement. He’s seen my business grow from the ground up, and he genuinely celebrates each milestone with me.
Having someone like Yadau on your route isn’t just a convenience—it’s an asset. His dedication and positivity make such a difference, and I’m incredibly grateful for his service.
Thank you, Yadau, and thank you to my local post office for being such an important part of my journey!”