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July 2025 by Karina karan
Hands down the BEST UPS Store I’ve ever been to — and it’s all because of the incredible team working there. There are about 4 or 5 guys who run the place, and every single one of them is absolutely AMAZING. They’re fast, efficient, super friendly, and go above and beyond to help every customer.
Whether I’m dropping off a simple return or need help with packing, printing, or shipping, they always greet me with a smile and handle everything like pros. You can tell they actually care and take pride in their work, which is so rare these days.
The energy in this store is positive and upbeat every time I walk in. They make errands feel easy (even enjoyable), and that’s saying a lot. Huge shoutout to the whole team — y’all make this store a 10/10 experience every single time!
Highly recommend this location. If you're lucky enough to have this as your local UPS, you’re in good hands.
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April 2025 by Shawn Shannon
Everyone that works at this branch is so chill and thoughtful. I haven’t have a bad experience in the 4 years I have been handling my shipping or amazon through here. From simple shipping to a laundry lists of returns. They are always easy to work with and helpful.11/11.
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March 2025 by Reed Albergotti
More than once, I’ve come to drop off a package and the store isn’t open during business hours. Super annoying. Other than that, typical ups store
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March 2025 by Len C
Extremely accommodating personable people the best UPS store I’ve ever been in. I’m in there every few days and they always say hello. They’re courteous, friendly and genuinely nice.
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December 2024 by Dave K
They were quick, efficient, polite and respectful. My shipment was very heavy and the agent lifted it off the floor to weigh it for me too. Not expecting that.
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March 2024 by Chris Tufts
Helpful once open but yet again not open on time...
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June 2023 by Anthony Borghes B.
By far the best UPS store in Marin. Had to get passport photos done, travel documents notarized, and then mail them out express--we were in and out in a flash! We go here for everything, the guys running the shop are always friendly, fast, efficient, super helpful, and transparent with all options available. I've had other UPS stores in the area price gouge my family members with box and shipping costs that ended up being much lower here. Thanks for being honest, Corte madera crew.
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February 2023 by L. Scott
Friendly and helpful. Kirk & Anna work hard to provide great service to the community. I’ve enjoyed working with the entire team for many years.
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February 2023 by R Rao
Worst UPS store I’ve ever been to. Extremely slow and rude service.
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September 2022 by Joan Cleary
I received great service from Jeremy today. I was in and put in 5 minutes!Thank you
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August 2022 by Allison “Ash” Welsh
This store is closed 15 mins before their posted hours of operation. This is not only bad for business on a normal day, but ridiculous during the holidays. It's also disrespectful towards their customers.
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August 2022 by Bob M.
They don't answer the phone, so be aware of that. But they open on time and theyre friendly!
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July 2022 by Alex B
Staff here is so nice and helpful
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July 2022 by k me
Inexplicitly closed in the middle of the day on Sat July 2. And not just for 10 mins
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June 2022 by Michael D.
This location, unlike others I've used, rarely, if ever, answer the phone. Have called over 30 times in the last 5 days and the outgoing message (can't leave one) states if you've called multiple times, email them because it is "easier for them." I find this odd because it needs to be easier for the customer, not them. This all started because I received an email from them saying to call or come in. I'm Oregon so coming in isn't going to work, and calling them doesn't work. Maybe this is a staffing issue, but someone responsible needs to answer the phone.
