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December 2023 by scottbro05
What started out as good turned out to be bad.The branch manager and banker that opened my account was very thorough and did an excellent job.However after using my account for a month they didn't like it and they ended up closing my account without any explanation at all.Everything you hear about Wells Fargo in the news is true. They are a terrible bank and they have all these lawsuits against them and federal regulation issues for a reason.Stay away from Wells Fargo.
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December 2022 by Alan Is
Only an outside ATM works. Drive thru is not in service and no people work there.
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September 2022 by Alanis True
Only an outside ATM works. Drive thru is not in service and no people work there.
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July 2022 by Shauna Murray
Always friendly and very helpful!
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December 2021 by Flavio martins
terrible attendance!
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November 2021 by Matt Hoover
This location never has any bankers available, and it’s like a ghost town. Two separate times I have stopped in to try to send a large wire transfer….and not a single banker available to help. The one banker that was there was “too busy” talking on the phone, and the rest of the place was empty. Avoid this place like the plague.I’m planning on switching to a bank that actually has bankers that are both present and helpful, and doesn’t try to offload everyone onto their web site.
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November 2021 by Salama Fayyad
Very Rude teller I’ll never go there even though we were waiting so long he’s giving us very Bad attitude.
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April 2021 by David N.
Working remote requires me to make deposits on occasion. My commercial banker gave me a business ATM card. Thank goodness. Made my day job so much easier! You can deposit up to 50 checks with one transaction. Plenty of parking and no waiting in line! And, I feel much safer here!
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March 2020 by Mohammad E.
I swear it's the most bad Experience I got in my life Unprofessional banked they don't know anything I did teach him and tell him what he need to do !!!!!!!!!!!!!!!!! He made me think 100 time to stop working with this bank I don't want to work with Wells Fargo bank anymore doneeee .
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March 2020 by Mei L.
I am incredibly grateful to Ilario Gallo for helping me with my account. He went above and beyond, providing me with the information and guidance I needed. He showed expertise and thoughtfulness and clearly cares about his clients. Thank you!
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March 2020 by steve lujan
Worst customer service ever
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April 2019 by Susie S.
Irving rocks. The day after I went in to close a savings account, he called to check in and thank me. That's pretty remarkable. He is a knowledgeable and professional young man. Makes me want to open an account with Irving as my personal banker. I just may do that. Keep him!
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December 2018 by J B.
Worst branch ever. Long line, only one teller in training. Out of 5's at 3pm on a Wednesday. Customer service not good either....you could at least apologize to everyone for the wait, shortage or whatever the heck is going on?
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December 2017 by Theart P.
I had what was the most absolutely rude experience at bank in my life. Monica, a manager at the Corte Madera branch was unbelievably rude, condescending and extremely unprofessional. I almost can't believe it happened but it did. She offered zero customer service during my 25+minute wait and was only combative during our interaction. As a result of this experience with Monica, Wells Fargo lost me for a customer forever. I highly recommend those reading this to do business elsewhere if you're in the Town Center and avoid this horrible branch. This experience was unacceptable at every level. I sincerely hope Monica is reprimanded by her supervisor Zach for her unprofessional behavior. I've already filed a formal complaint with WF corporate about her unacceptable conduct on December 22nd. Avoid this branch altogether. I plan a follow up visit to this branch to meet with Zach to further discuss my experience in detail.
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November 2017 by Sashini W.
The worst WF branch I've ever been to. Customer service is terrible, long lines, unfriendly staff, and a complete lack of care for their work. I have numerous accounts with WF but this branch makes me hysterical. I will only use the ATM.
