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July 2023 by Bill W.
Excellent customer service. Great family run business. Very convenient location, close to the ocean and freeways.
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February 2022 by David R.
Years ago I store my toy hauler here. The owner is a cool guy and the girls he has working for him are really really nice. The pricing is a little high but pretty good for being right here in Costa Mesa. You can save some money if you want to go to Westminster, Stanton or even Anaheim but you're not gonna find stores like this right here in Costa Mesa. This place stays busy all the time and it's very difficult to get a space. I am on the waiting list and I'm hoping they call soon. I have a small business right around the corner from here and it would be really nice to be so close to home. If you like your storage please give this place a call and see what they have available. Tell them that Costa Mesa Dave sent. 100% five star service
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August 2021 by melody aseltine
Very friendly owner
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October 2019 by Tom Barlow
After driving to this location, I parked in the 25 ft spot and the person agreed that the vehicle fit in the spot. He then measured the vehicle and said it was slightly bigger (about 26 ft) than the length designated for that spot so he would let me park in that spot but would charge me a higher rate for a 30 ft spot even though I could still park in the 25 ft spot. I find this underhanded and shady to allow someone to park in a specific sized spot but insist they pay a rate for a bigger spot that they do not need and are not receiving. I recommend not wasting your time in visiting this location.
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September 2019 by Tom B.
After driving to this location, I parked in the 25 ft spot and the person agreed that the vehicle fit in the spot. He then measured the vehicle and said it was slightly bigger (about 26 ft) than the length designated for that spot so he would let me park in that spot but would charge me a higher rate for a 30 ft spot even though I could still park in the 25 ft spot. I find this underhanded and shady to allow someone to park in a specific sized spot but insist they pay a rate for a bigger spot that they do not need and are not receiving. I recommend not wasting your time in visiting this location. I visited another storage facility in the area and rented a 25 ft spot that my vehicle fit into, it still had 23 hour access and was a bit cheaper. The policy at the other facility is that if your vehicle fits in the spot you can rent it. That universally seems to make sense but this facility insists on measuring vehicles and charging you more than the spy your getting. It cost them my business and seems logical that it should cost them a lot more business.
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August 2019 by Mark Howes
Safe secure an awesome owners best place to store your items..
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February 2019 by Craig Hawkins
I gave them 5 stars a long time ago and am seeing this for the second time. I still hold them at 5 stars. Run by an amazing friendly family always willing to help.
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January 2019 by Lauren Brooks
We had an excellent experience and time at 1st Class Storage while we kept out boat there for almost 2 years! If they have spaces available don't miss out on grabbing one before they're gone. I suspect they don't have more 5 star reviews online because no one wants to ever leave this place once they've secured a spot...they're very hard to come by but VERY worth it!!
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December 2018 by Tim B.
Clean, secure, easy to access, family owned and operated plus GREAT customer service--what more could you need?! On top of that it's even a great price given it's convenient location in the middle of Newport Beach/Costa Mesa! They even offer discounted rates for prepaid months. I had an excellent experience and time at 1st Class Storage while I kept my boat there for almost 2 years! If they have spaces available don't miss out on grabbing one before they're gone :)
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September 2018 by Sean Kron
Where do I start! Sandy and Craig are by far the coolest owners I have ever met. They are super down to earth and always try to help they have spots all the way up to 40 feet with 24 hour access to your items. It has a gate with a code and an awesome neighhborhood. And if you fish there is a Pelagic store right in the front.
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June 2018 by Bruce P.
Great people, great facility, fair price. We're new to RV's and had to find a place to store it after we got it. I called all around Orange County and could find nothing with decent security in a decent neighborhood and a decent price until I found First Class. Sandy is a delight to work with and reflects the great service we get here. Some of the places I visited offered much less and charged a good part of an RV payment for the privilege of storing there. First Class is truly a first class experience.
