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November 2023 by Angela C.
I was pleasantly surprised by the awesome customer service I received after ten pm on a Monday night. I walked toward the back of the store in search of a fresh cup of coffee. I decided there wasn't any coffee that appealed to me and was heading out of the store when the cashier offered to make fresh coffee of my choice. Nice guy, warm smile and great customer service. thank you so much and thank you for the fresh blueberry coffee
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February 2023 by Mr. H
My visit was very pleasant. The cashier/staff member was very nice to me and said welcome when I came in and when leaving told me to have a nice day. Store was clean and organized. I’d love to go back to this 7-11.
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January 2023 by Gilda Juan-Bracamonte
Terrible cashiers, unfriendly & ask them a question of a certain item & doesn’t even bother to understand what I’m asking for & had to spell it for him. Found it myself, this is the 2nd time had a very bad experience in this 7-eleven. 1st time is with a cashier named Faye, now Wyatt. I bought half gallon of ice cream, 2 bars of strawberry ice cream, 2 pints & Thai tea, have to even ask for a bag. Usually that’s automatic, come to end up he said that they ran out of bags. Didn’t even exert an effort to see if they have something to put all the items I bought, had to grab all these cold ice cream without a bag. This is uncalled for, with my job customer service is our #1 priority & this store is outmost the worse worst customer service I’ve ever seen, very disappointing ?
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January 2023 by Shahram Mehraban
One of the worst 7 elevens I have visited recently. At 4 pm all the 5 coffee stations were cold. The exclusive one was really cold. We told the girl who was at the cashier and she couldn’t be bothered at all.
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October 2022 by Gilda J.
Sorry as this is not a good review, cashier "Faye" is not friendly at all. Purchased 2 bottles of Brisk tea, beef jerky & 2 cigarettes, no customer service personality at all when I picked up 1 of the beef jerky, it was molded & showed it to her. Didn't say anything but rather rung it instead of putting it on the side & letting me know that she will notify her manager, have to let this out because it's your store is being affected with a worker like that. Thus, didn't even offer if I needed a bag with my purchases. Very disappointing, from now on I'll be going to a different 7 Eleven
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October 2022 by Anaely Guadarrama
Would love to give 0 stars just for hearing of an incident that occurred at this location 2hrs ago today 9/9/22Not sure if the woman associate was trained to tell her customers to “hurry the f(k) up” because they’re closing and they’re registers “are already closed” (keep in mind it was around 8:30pm) when this 7/11 is 24hrs not only that but throw a receipt at a customer is highly unprofessional prior she had even YELLED to put the items back if no longer purchasingNot sure if her attitude was because of Race but would love to hear how this issue will be solvedKeep in mind we live in the apartments near this 7/11 we come here all the time and to hear that my significant other went through this is devastating and disappointing
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September 2022 by Lam Nguyen
Extremely rude girl working in the front told me the register was closed I questioned why then she told me to hurry the f up. Throws the receipt at me. Should teach the employees how to treat their customer right. That was not very mature.
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September 2022 by Ely N.
For some reason This 7 eleven hasn't been registered but I think I know why just so they have only one location to add reviews just to lessen the damage people can make to their reputation so sad to hear from my significant other having a terrible experience at that 7/11 Will post the same comment I wrote on the Google reviews Would love to give 0 stars just for hearing of an incident that occurred at this location 2hrs ago today 9/9/22Not sure if the woman associate was trained to tell her customers to "hurry the f(k) up" because they're closing and they're registers "are already closed" (keep in mind it was around 8:30pm) when this 7/11 is 24hrs not only that but throw a receipt at a customer is highly unprofessional prior she had even YELLED to put the items back if no longer purchasingNot sure if her attitude was because of Race but would love to hear how this issue will be solvedKeep in mind we live in the apartments near this 7/11 we come here all the time and to hear that my significant other went through this is devastating and disappointing
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June 2022 by Daniela O.
Yesterday I bought 4 lottery tickets, when I went back I asked the Arabic guy to give me another ticket and he refused to sell me one. It's ridiculous the way he refused to not sell me a lottery ticket. There's been occasions where I've gone to the store and this guy starts talking to himself but in a scary way. I don't recommend this 7-11 at all.
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April 2022 by Emaun Greagor
Every time I go here after work they never have hot dogs I get off late at night about can you never have hot dogs go to the one on Baker Street 1097 at least they have hot dogs every time you go in no matter what time of the day it is
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February 2022 by Jenee Ilyse Gianola
Just wow! I did not think it would Ever be possible to walk into a 7/11 and be shocked. Shocked because it is as a complete 180 from the last time I stopped in no more than a few weeks ago. Point being, the overall experience was really positive and very impressive. The awe inspiring new hire that works nights has really put a lot of work into making your store unlike any other convenience store across the board. You are beyond lucky to have hired him. He runs the night shift while reorganizing, replenishing, facing product, and giving the most sincere customer service with a sense of genuineness. Your store looks completely different. Like products together, correct signage, straight rows, no holes, color seemed to pop even. This guy is a rockstar and works his *** off because he takes pride in his work and probably would kill it in any other position. I hope that you are aware of his value and are as impressed as I am. Give this guy a raise or a promotion! Someone is going to take notice to what an asset to any company he would be. Thank you for wowing me and exceeding expectations as I made a quick run for some dog food. Coming from a business owner and the natural foods grocers world , invest in this game changer. I hands down would predict your sales have seen quite a lift as of late. 5 stars ⭐️ ⭐️⭐️⭐️⭐️ Plus! Awesome job!
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February 2022 by Alex_C _16
LOCATION IS GONE...
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January 2022 by Julian R.
It's convenient when they want it to be. Sign outside says be back in 10. Don't know how long it's been here but I waited 12 min and there are 7 people who have been waiting outside the store. Service here has always been nothing better than okay. 5/10 on service. Only came for a quick snack for my work break. Quick snack ended up quick slack.
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November 2021 by Marcus S.
Worst 711 I've ever been too. The guy working tonight was beyond incompetent at his job. They understaff this place and it creates a line that is not needed. The employee tonight couldn't even say a sentence in English and could barely work the register.
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September 2021 by Adam
7-Eleven locations within the city of Costa Mesa are quite tiny in general, and this one is no exception. Narrower selections of many snacks and candy bars are found here compared to 7-Elevens in other cities. The only place I can lock my bike is the ramp railing near the street when this 7-Eleven does not have a gas station.