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June 2023 by Jimmy Y.
i don't care what people say about Alcom... they are the best company. best customer service and the best and most reliable installs. thanks Alcom with all the help!
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August 2022 by Pablo Figueroa Vazquez
This company is not honest. Looking to take advantage of there customers. Especially if they know you are new to boating.
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June 2022 by Pablo Figueroa
This company is not honest. Looking to take advantage of there customers. Especially if they know you are new to boating.
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May 2022 by Juliamarie Palero
This guy is so rude amd pretentious.I wouldn't buy or have anything to do with his business.He will buy your marine electronics and mark them way up amd rip you off.Even rich people like a deal.Remember !Positive reviews travel farNegative reviews travel further.
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January 2022 by Charles Isen
Not helpful on a individual basis, sorry
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February 2021 by Plan B
I needed to install a new Airmar transducer. I wanted to make sure it was done right so I called Airmar. They said that if I go to a certified installer that I would get a 3 year extended warranty. They gave me the names of a few in my area and Alcom was one of them. I called Alcom and spoke to Todd and told him about the certified installation and about wanting the 3 year extended warranty. He said yeah "we can do that". That was a lie.They sent me to a shipyard and instead of installing it themselves, Alcom told me to have the shipyard install the transducer and all they would need to do is set it up for the warranty. The next day I called Airmar to make sure that was right and Airmar said the warranty only applies if an ACI certifiedu technician did the actual physical installation and that they would have pretest the unit and post test once installed then upload the results to Airmar for the extended warranty to go into effect.I was confused. When I then asked Todd why he didn't tell me that one of their certified techs did not install the unit? -- He tried to put it on me and said "why didn't you ask the Shipyard” to have a certified tech install it? He also said the Shipyard was certified to do the installation so I would get the extended warranty anyway. That was another lie. The shipyard was not a certified installer. Mind you, having installed by a certified tech was the only reason I even called Alcom to do the work. I was given their information from Airmar. Turns out one of the older guys (maybe the owner) told me that he was certified but doesn't do installations and hasn't done so for years -- but that's why they're on Airmar's list. Isn't this something Todd should have told me?Another thing -- Alcom was supposed to do some other work for me. After looking on their website and reading up in their technicians, I was surprised when someone showed up I didn't recognize. He said he was the tech from Alcom. Again, a random guy mentioned nowhere on their website. They sub-out their jobs. Deceitful and misleading. Absolutely do not recommend.
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January 2021 by Marc K.
I needed to install a new Airmar transducer. I wanted to make sure it was done right so I called Airmar. They said that if I go to a certified installer that I would get a 3 year extended warranty. They gave me the names of a few in my area and Alcom was one of them. I called Alcom and spoke to Todd and told him about the certified installation and about wanting the 3 year extended warranty. He said yeah "we can do that". That was a lie. They sent me to a shipyard and instead of installing it themselves, Alcom told me to have the shipyard install the transducer and all they would need to do is set it up for the warranty. The next day I called Airmar to make sure that was right and Airmar said the warranty only applies if an ACI certifiedu technician did the actual physical installation and that they would have pretest the unit and post test once installed then upload the results to Airmar for the extended warranty to go into effect. I was confused. When I then asked Todd why he didn't tell me that one of their certified techs did not install the unit? -- He tried to put it on me and said "why didn't you ask the Shipyard" to have a certified tech install it? He also said the Shipyard was certified to do the installation so I would get the extended warranty anyway. That was another lie. The shipyard was not a certified installer. Mind you, having installed by a certified tech was the only reason I even called Alcom to do the work. I was given their information from Airmar. Turns out one of the older guys (maybe the owner) told me that he was certified but doesn't do installations and hasn't done so for years -- but that's why they're on Airmar's list. Isn't this something Todd should have told me? Another thing -- Alcom was supposed to do some other work for me. After looking on their website and reading up in their technicians, I was surprised when someone showed up I didn't recognize. He said he was the tech from Alcom. Again, a random guy mentioned nowhere on their website. They sub-out their jobs. Deceitful and misleading. Absolutely do not recommend.
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November 2020 by Bryan Cogan
I have a tiara . I had all the electronics re-done by Robert and the crew at ALCOM. They did a great job very clean. Also got the flir camera .That thing is worth it’s weight in gold. Got the 12 inch ray Marines. A new auto pilot. So far everything is great. The professional installation helped out.
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November 2020 by R S.
I was impressed with the timely response and the thorough work performed on my friend's boat to install a new TV. Not only was the tech, Danny, professional and instructive, he took time to help with other TV issues. Thanks Danny for a great job!
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March 2019 by Sandbar Orr
Service Service Service Service
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December 2017 by Robin G.
Just use another company Bad installers and zero customer service. They couldn't properly install a fuel management gauge in my boat. If they can't install that, which only has a few wire connections, or a simple VHF radio, what are the chances of them wiring up your important, life saving electronics. Â For your own peace of mind and safety on the seas do not use this company.
