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July 2024 by Ehsan Tavakkol
Normal
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June 2024 by CM JEFF
I have been a AT&T customer for a long time. Over 20 years. I came into this location last Sunday and Hector helped me right away. My phone stopped charging and he recommended me to a place down the street that can fix it right away. In the meantime I bought a charging pad that Hector discounted for me. It was much appreciated. Hector had very good customer service and if I ever need anything else, I will be back at this location.
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May 2024 by James
I don't like how difficult it is to get a hold of someone sometimes because they are so busy.
But I do want to say how amazing Crystal, the manager is. She is very nice and goes out of her way to make things go smoothly and to help you out. She is also very knowledgeable and does a great job with explaining how certain aspects of wifi and VPNs work.
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May 2024 by Melody E.
We highly recommend Spencer to help you solve your phone issues . He is a very kind and professional assistance . Thank you Spencer !
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May 2024 by K. Leggio
Special shout-out to HECTOR for being the most kind, professional and patient person to work with! This is the BEST AT&T store - and the manager, Crystal, is awesome! Thank you guys for everything!
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April 2024 by Robert Blake King
Couldn't fix my phone?
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January 2024 by Betty Stroh
I had a panic attack after deleting some info from my phone. I went to this ATT store and Marvin saved my life!?Everyone who works here is kind and helpful. You want to shop here!Give Marvin a raise!?
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December 2023 by Крис Бру
Worst experience, came today 13.10.2023 to the store to disconnect the line and take a new phone, the staff did not help us, said " call yourself and watch the video on the website" and the site is not working....I'm wondering what the employees are for in the store? So that I, a migrant without English and with bugs on the site, could sit and figure out how to disconnect lines? I will write a complaint to the general director! In other countries, we didn't do anything ourselves, it's a service of store employees, I'm not a programmer to deal with your site.
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December 2023 by Don Lum
Last May, I went to the store to purchase a couple of prepaid sim plans for a 30 day visit to the USA. Talked to Messael, their business expert who set us up with a plan that cost $50 a month each for unlimited talk, text and bandwidth, that would include a rebate of $40 as a special promotion. He installed the sims and got the phone working.When I got home, I had received an email about the new phone plan that didn't reflect what I had discussed with Messael and store manage Aaron.I went back the next morning to the store to dispute the account that was set up and was assured that the info that I received in my email was incorrect and that it would be the $50 plan that I was sold!I told them if it wasn't, they would pay for their error and that I would be back in 29 days when I get back from my travels to settle the bill before leaving the country.I returned, paid my bill, got a receipt for full payment, left the country and in my email I get a overdue notice from ATT stating that I owe $445!!!!I sent an email to the store about the mistake and was assured that they had straightened it all out, cancelled the errored account and that I was in fact, paid up then received an email from another store manage Omid, telling me that there was nothing owed!!I now getting threats from ATT about paying them or risk being sent to collections!!It's my opinion that this store is doing scams where they set up accounts to receive some sort of kick-back from the parent company and then collecting cash payment for account settlement in the store that doesn't go to ATT!!Doesn't look good!!!!
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November 2023 by Beann W.
The slowest store ever . They literally have 2 people on the floor / 9 customers waiting in queue.. there are employees in the back god knows who's doing what. Ridiculous.. they will walk out from the back and then walk back inside after seeing all the customers waiting around ... No acknowledgement whatsoever..
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November 2023 by Lee Muntean
This is a great store for all your AT&T needs. Great customer service. Both Eileen & Kristal are amazing reps. They are very knowledgable and very helpful. I highly recommend this store and ask for Eileen or Kristal. You will get the best help.
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November 2023 by Jack Selcer
Great service
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November 2023 by R.Raquel Newman
Christian was patient and helpful!! He’s my guy now!!!
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October 2023 by Tony Zeller
Manager Christian very good customer service!!
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October 2023 by Jared Bliese
Be prepared to wait. This store does not have enough staff to support its customers.
