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May 2023 by Darlene Stinson (Realtor)
A very nice family owned business. They take care of the place, are always welcoming and convenient!
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July 2022 by Ryan West
I found exactly what I was looking for here. I would recommend for sure...the service was without flaw, price is fair, the facility is super clean, hours of access are reasonable and the admin fee was half of what I'd seen at competing facilities . The rules are strict but I think that's preferred in the self-storage world. No loitering and no nonsense!
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June 2022 by Robin Smallcomb
We just rented a space and the process was made so pleasant by our attending facility Manager, Miriam. She explained the processes of entry and exit and the proper method of securing our unit after each visit. The facility is clean and the office staff is friendly and helpful. I would recommend this storage facility without hesitation.
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April 2022 by Dave Felde
Very nice facility, professional crew. Had an issue, but they handled it well! I highly recommend Baker Fairview Self Storage.Original Review (revised rating after response):I didn't realize that the location closed at 8:30 pm. I entered my code and entered the gate around 9:45 or so to drop something off in my storage unit, which took only 5 minutes. Then, I COULDN"T GET OUT OF THE GATE! I got FINED $40 after being stuck in the facility.Why would you let people in if you are not going to let them out? They need to reprogram their gates!I luckily had the phone number to the office which had another number to call in case of an emergency. Miriam was kind enough to let me out but notified me that I would be fined either $20 or $40. She was kind enough to refund $20 because I was CHARGED TWICE for THE SAME THING. She couldn't refund the whole $40 because that was up to a higher-level person. I am in the process of trying to contact that person. I have called and visited the office of a total of 5 time to try to resolve this. It's frustrating!It's a nice facility, but for God's sake! Reprogram the gate so people can't get in after hours, especially if you can't get out! And, post the hours!It's not even the money, it's the principal of the whole thing. I will pay the $20, so they can't confiscate my storage like I saw them do once with someone who spent the night in the storage facility. If I didn't have my phone on me with internet access, I would have lost thousands of dollars worth of stuff because of their gate issue.Please refund the $20 and reprogram your gate. I will happily delete this post.
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September 2021 by Jeff P
All good.The staff was fine. Always ready to help. The hours could be a little more accommodating. 9:00 am is a little lTe to star t the day for most business people..
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July 2021 by Gertrud H.
We got such good service at Baker Fairview Self Storage. And we had a chance to observe the staff there while waiting, and everyone got the same good and respectful service. We had a choice of lockers, and bought a lock on the premises. They also sell boxes and mattress covers. EVERYTHING was explained to us. All units have an alarm. The place is very clean, both the office and the units. You can enter from both Baker and Fairview. If you're driving something big, we suggest you use Fairview (you turn in right before the Mexican restaurant).
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July 2021 by Justin R.
I've had my storage unit here for a month and everything has been smooth. I have an 8x10 on the second floor. Paid almost $200 for it all together. Feels secure and easy to access. The customer service here has been great as well. Miriam was the one who helped me with my paper work. She was helpful in getting me situated and providing all the details I need. Today I called into their office and an employee named PETER picked up the phone. He was a temporary sub from the La Habra location. He had a great attitude and was super accommodating with an emergency request I needed for my storage unit. This was my first time ever having a storage unit. Overall my experience has been great and I will definitely look into getting another one in the future when needed!
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June 2021 by Jeff Potoma
All good.The staff was fine. Always ready to help. The hours could be a little more accommodating. 9:00 am is a little lTe to star t the day for most business people..
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June 2021 by Coco San Jacinto
Staff is improving.. the winds of change are in the air ... let's get through this together. Patience and kindness go a long way. Some of us lost everything during pandemic and have to start over somewhere and so far i have felt welcome
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January 2021 by Toshira A.
I made a reservation online on 12/31 for pick up at 9am on 1/8. I received a call on 1/7 at 5:20pm, notifying me that my reservation would need to be pushed back until 9:30am as they don't offer self dispatch for vans. I spoke to George who was mad and very rude that he was inconveniencing me. He kept interrupting me while I was speaking as I was just trying to make sure what I reserved would be valid. It is now 10:09am and no one is here at the office and now I'm even more inconvenienced. I guess they just do whatever they feel.
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July 2020 by vanessa springer
I have been using Baker Self Storage for the past 4 years and I have nothing but good things to say! I feel very confident that my items are secure and the staff is always friendly and helpful. If you’re looking for a safe, reliable place your store your goods. This is the place!!
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January 2020 by Ethan Faulkner
The girlfriend needed a place near her job to store her company's holiday decorations. This place is solid. It's safe and clean. The customer service could be better but they probably dealt with some rude clients.
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November 2019 by Kevin B.
General Manager Becky,said,she will make it Right,that someone,cut my lock and stolen My Ex Wife funeral ashes,that was in One of the boxes , that was stolen Very Expensive Painting that was Stolen Angel Statue,Old Neon beer signs Jeff is Zero help and So is Becky Never returned my Phone Calls and Are taking zero responsibility They didn't see anything on the camera's Worse place to have a Storage Unit You're Stuff will be stolen and your Totally out.
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November 2019 by Danny Goldberg
By far the best place I’ve ever stored my stuff
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October 2019 by kevin brown
My lock got cut off Jeff handle it