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March 2024 by John Perry
Bad sale rep tried to foce sell you upgrades
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February 2024 by Greg Smith
I’ve been to several Big O locations over the course of two decades and have never experienced such unprofessional treatment. It’s astonishing that this spot is able to maintain any semblance of a customer base due to their bait and switch pricing tactics. If you value being treated with dignity and having your vehicle looked after properly, avoid this place at all costs. I’ll make sure to tell everyone that I know to never even consider bringing their cars here.
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January 2024 by Sviat Tim
Thank you, you helped me a lot with the tire issue. Good atmosphere and great team.
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January 2024 by Arc Angel
Fast friendly service, my tesla tire needed a repair and my car was on a lift in 5 min
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December 2023 by reverend mike
Definitely will never get a dime from me. Rude, not service minded at all. Totally not a place to get tires.
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December 2023 by The Only “Rachel” Rachel
John and Steve and the guys are so kind always going above and beyond to help me!
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October 2023 by John Downing
Great service - highly recommend for all auto maintenance
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October 2023 by scott b
Took my vehicle here for a flat repair. Next day the tire was flat again. Asked for a refund and they told me no. They charge $45 to fix a flat. Go to Americas Tire. It’s free and they do better work.
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August 2023 by Kendra Latty
John Markworth in Costa Mesa has now helped me twice. I saw him go back and forth with helping clients, team members, and answering phone calls. He is kind, professional, and you can tell he has good work ethic. He supplied me with fast affordable solutions each time. I don't have a lot of trust in this industry but when I had my second tire issue I already knew where I was going. Big O Tires good job!!!
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August 2023 by Bryan Nye
Great group of employees. They took great care of us as always. Very quick and no nonsense.
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July 2023 by Sheila S.
I have been a Big O customer for many years. I'm in Costa Mesa from Bakersfield with a tire issue. Big O took good care of me. Thank you Martin for finding the problem. I highly recommend this shop
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July 2023 by Ari O.
Called in advance and asked for services showed up and John was very rude. Had a bad attitude slammed my car door and had no sense of customer service. I was about to sign the paper before I asked for the price he was charging me $238 for one tire. I was about to put the spare on myself and leave. Luckily Eddie helped me change it out. Eddie was very nice and understanding and definitely gave much better customer service then John.
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July 2023 by Scott W.
I was very satisfied with the tire replacement service I received. The quality of service was exceptional, and the price was reasonable. Overall, it was a very pleasant experience.
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July 2023 by Gabriela M.
Fantastic service, John the service advisor is superb! Definitely our auto serve store, hands down great service
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July 2023 by Brett W.
Took my car in at about 1:00pm to have brakes done, oil change and some filters replaced, expecting the worst by needing my car to stay over night and needing more than just break pads for my car. John, the guy who checked me in told me he'd have it done by closing time. I was stoked. I received a text telling me my car was finished, which totally surprised me, as it was only 5:00pm. When I came to pick it up, he told me we saved the rotors, which they totally could have gouged me for replacing them as well. Honesty is EVERYTHING with me and car repair, so John and Big O on 17th in Costa Mesa will have my business from now on. Great and friendly service, great price and quick to repair!!!
