-
December 2023 by CHICAGO MADE
They did 1 of my cars and was fantastic! Then I had another issue with another car and they did the work on that one! They were supportive and informative during the process on both cars and Drake Pinger was true to his word when my car was ready.
-
October 2023 by Lily Rushing
Caliber collision was very prompt, as well as dedicated to keeping me updated on the process on a regular basis. I did not have to call to find out how things are going. They contacted me regularly. Ronnie was a great service, tech, and very communicative in regards to keeping me informed with updates and completion dates. The entire office was very professional and courteous, I would recommend them to all my family and friends and coworker. Courtney Rushing
-
October 2023 by Paulina Darett
My rear bumper was hit and I immediately truenes my car to Caliber for the repairs. I worked with Rodney and the rest of the staff and everyone was great. The customer service was excellent and I had an overall great experience, considering the nature of why I had to work with them in the first place. Car problems are stressful enough, so it was very relieving that caliber was patient, kind, and responsive, so that I felt at ease and I hope I won’t need vehicle repairs for a while, but if I did, I would go back to Caliber.
-
September 2023 by Renee Snyder
Ronnie took care of me while my car was being repaired due to a hit and run. He kept me updated as to what was being worked on.When I picked up my vehicle he was adamant about making sure I was pleased with the work. I was! Great job and excellent customer service!Thank you,Risa Renee S.Services: Tires
-
September 2023 by Connie Kinney
My KIA was stolen in March. I have used Caliber Collision three times for my current car. I can say nothing but great things about my service. KIA was back ordered parts no fault of this great team. I was updated on the repairs every step of the way. My go to person Ronnie and my service advisor was top notch. If I could give 10 stars I would in a heartbeat I just found out my headlamp issue is a result of my car being stolen. Ronnie also told me to call my insurance to open the claim. I don't even need to do that. I will just need to take my car back in for repairs. Thank you Ronnie. You saved me $2700 and some change . Who knew headlight assemblies were so expensive. Stellar experience. See you again soon.Services: Steering & suspension repair
-
August 2023 by Vivi Villa
Great place to do repair work. My car was here for about three weeks and I was informed every other day. Ronnie was very professional, and very helpful throughout the process. I’m extremely satisfied and happy with how my car looks!! Thank you Ronnie and the team.
-
July 2023 by David Bolanos
My co worker said not to come to caliber , I took an gambleAnd brought my truck to the Costa Mesa location.Not only did they explain and help me thru the process. They did it quick and professional.I’m completely satisfied with the outcome, and will def come back if I ever need another body repair .Service: Body & Trim
-
July 2023 by Daniel Staskel
My car was involved in an accident. Caliber Collision in Costa Mesa was the first recommended repair center suggested by AAA. I went for an estimate and met Ronnie. He was awesome! Very reassuring right from the start. He examined my car, walked though the procedures, gave me as much detail as he could and ensured me that my car would be repaired as quick as possible. They immediately ordered parts and notified me as promised a couple days later when the parts arrived. He stayed in touch with me the entire time with accurate updates. He notified me as soon as my vehicle was repaired (in only 5 days. Dropped it off on a Thursday, picked it up that following Tuesday) and even accommodated an after 5PM pick up of my repaired car. He really made me feel comfortable and reassured during the whole process. My car was detailed and looked like new when I picked it up!! I highly recommend Ronnie at Caliber Collision in Costa Mesa. Class act.
-
July 2023 by Keri Pommerenk
I took my Honda minivan to Caliber for some bodywork after a small accident. They accepted my USAA insurance and made everything extremely easy. I received text message updates throughout the process. They used Honda parts and paint and now you can't tell anything ever happened. When I called to start the process, Drake answered and he took care of me the whole time. It was nice having one contact person who knew who you were. I was surprised when they finished the repairs 3 days earlier than expected and that my minivan had been washed & detailed when I picked it up. This experience was smooth and hassle-free. I would for sure go back and recommend them to family and friends.
-
July 2023 by Christy W.
I was recommended this shop by my insurance company after getting into a minor car accident and they were able to fit me in quite easily! Ronnie was a huge help and was great at giving me estimated timing and updates, making the entire experience quite seamless. Would definitely recommend this place for quality work!
-
July 2023 by Melanie Salas
Ronnie M. @ Caliber did a great job on my vehicle! He kept me informed during the entire repair process and when I picked up my vehicle it was left nice and clean! Would definitely recommend!
-
July 2023 by David B.
My co worker said not to come to caliber collision, there's so many locations, but I can guarantee you this one in Costa Mesa is the best! RONNIE did an amazing job getting my truck fixed. I hit a small pole in my truck, They fixed it and made it look better . Will definitely use them again if I ever need them!
-
July 2023 by Diego G.
Hassle Free, Responsive and great work. Ronnie kept me in the loop with the status of the repair job, and was very friendly. I picked up my truck and truly admire the quality of work and their professionalism. If you are in the area or even the region it's well worth your while to pick this location.
-
June 2023 by Madison Jones
My husband and I love this caliber collision! Our poor car has been hit three times now, and we’ve had some other issues where the paint has needed repainting, and these gentlemen always pull through and do the most amazing work! I don’t mind making the drive, as there are other calibers closer to our home, because these guys are seriously the best. We’ve had such great experiences I would recommend this repair facility over any other repair place. Definitely top notch and they are number 1 for a reason. Ezra is amazing and awesome as the manager of the place. Keeps you updated and informed about every step of repair to your vehicle.Services: Tires
-
June 2023 by Melisse Cantatore
I took my car in after an accident. Everyone was super friendly from the beginning and the person assigned to my car, Ronnie was amazing. He updated me constantly on my car and always answered my questions with so much patience! He is very knowledgeable and truly a professional. I highly recommend this location of Caliber.
