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August 2023 by Rick Piros
Nice selections. It's been a while so all I saw was a lot of upscale selections.I feel like I have to spend time to check out each brand and their history and quality of the dog foods.Gonna take forever....
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July 2023 by Melissa K.
This now my go to store for my dogs food and quick supply items. The entire staff are incredibly friendly, helpful, and knowledgeable about all their products. They seem to genuinely care about their customers and the products they carry.
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July 2023 by Pilar R.
Wow. Talk about customer service! Daimeon was so helpful and kind. Gave me a call directly to ensure my dog food was getting to me same day. (Which was great because my doggo was running low and only eats this brand). He made some last minute calls, took care of all the logistics and left a kind, friendly voicemail when he got it all sorted. I keep coming back to this place because of people like Daimeon. It seems like he really cares! Awesome experience!
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July 2023 by Mike P.
Best store there is!! Jason the manager at Huntington Beach store is amazing! Highly recommend!
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July 2023 by BeBé
Friendly staff and there are always product promotions running in any given week. Doesn't have all the brands I look for but convenient location to pick up supplies when I can't order online.
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May 2023 by Kimberly E.
After years of being a Centinela, company wide, customer, ImDone and it has everything to do with this locations and The apathetic, sometimes harassing, if I don't pick my on line order up in time, cold customer service. I won't be back to this store, and at this point wouldn't want any help they probably won't offer me, butPet supply HB did and they cared about my issue even though I didn't buy the problem food from them. They have tried to help me find a solution & offered to give me food to help figure it out. Not Centinela CM, they could care less, and that's their choice. This hasn't been about getting my way as a customer, it's about getting help for my pups. .Customer service, Im sure for a variety of reasons & across the board has taken a huge hit post pandemic and they are no exception at this spot.This is a store/location/ management style issue and that they may want to look at or not. *The HB Centinela offered better than Them and kindly worked with me to find a solution!*
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April 2023 by noe orozco
Alot good choices of food and treats for my dog
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April 2023 by Tina
Friendly staff and there are always product promotions running in any given week. Doesn't have all the brands I look for but convenient location to pick up supplies when I can't order online.
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February 2023 by Emily Wolf
All of these stores have the nicest and most helpful staff, and this one is great too! Highly recommend their advice.
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February 2023 by Ethan Abot
More kibble food here with limited single ingredient treats but overall you can find interesting options here
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February 2023 by Charles White
Great deals and selection. Join their membership program for good discounts.
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February 2023 by Joey F.
You guys use to be my go to to get parrot food. You stopped carrying all bird food because of a dispute between our supplier. Very lame.
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January 2023 by Lindsey C.
Best store to buy Steve's raw food! Damaris is so helpful she is why I shop here! An enjoyable experience for me and my husky Leia.
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January 2023 by Romina Y
I love coming to this store. They have good quality food, super helpful staff, and everything is easy to find. Highly recommend it for pet parents who care about their pet's wellbeing.
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December 2022 by Tony H.
Worst customer service ever!! Shop elsewhere people! There's a worker named Riley there who could not give a rats a** about giving good customer service. The guy is extremely rude and lazy..He should be working behind a computer and not in customer service.
