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January 2024 by Amithy Alesna
I was help by Winnie Y. and she is super sweet and gave me the best customer service and after customer service. Will be coming back!!
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November 2023 by William Lugo
Nicholas from Dior is the best! He literally makes me feel at home every time i stop by the store ! I only go to this store because of him!
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August 2023 by Google user
Amazing boutique!!! Clint González was an incredible help to me! I had purchased a ring not from this boutique and brought it in for repair, and when I went to pick up the item he complemented me on my jewelry even though it was from other brands! Made me feel comfortable and I really appreciated his kind words. Give this man a raise!!!
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August 2023 by Nino Kim
Amazing boutique!!! Clint González was an incredible help to me! I had purchased a ring not from this boutique and brought it in for repair, and when I went to pick up the item he complemented me on my jewelry even though it was from other brands! Made me feel comfortable and I really appreciated his kind words. Give this man a raise!!!
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May 2023 by Medhat Bechay
Great quality brand
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April 2023 by E J
Okay, it’s weekend I was waiting in line for about 20 minutes, the bag I wanted to buy was sold out i guess, but a male salesperson directly expressed his impatience and gave me a glare. Here's Dior, he didn't recommend me anything else, I'm still waiting a minute to see if there is anything else to recommend. I was thinking to buy some accessories but I was very dissatisfied with his attitude, so I went directly to other brands.
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January 2023 by Daniel No
Terrible customer service. I purchased jewelry that was supposed to be delivered to the store and I was promised they would call on a certain week. Passed that week, since nobody called us and I tried to call the store. Their phone service is horrible. You call the South Coast Plaza store and you get transferred to a phone center who says they can transfer us but warn us that we have a chance to either be disconnected or transferred back. Everytime we get disconnected. I asked for a direct line and they say they are not allowed to give us that. I would stay away from this brand. You don't need the extra stress in your life.
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December 2022 by scott kasoff
Great service
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July 2022 by Tahiry P.
If you’re shopping here, shop at mens with Nicholas. He is hands down the most dedicated advisor and will guarantee your client satisfaction. He goes above and beyond for his clients. I continue referring friends and family over to him since I know they’ll be in the best care. Have been a loyal client for years. Never disappoints.
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June 2022 by MaVie Portales
Thank you Mr Andy Wang for Assisting me ?? Great customer service❤️
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June 2022 by Anthony Garcia
Love this team of professionals! Thanks Spence, and Nick for always giving the Dior experience! Loving all the collaborations.
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June 2022 by Cleo Rob
SA was unattentive and on his phone, didn’t introduce himself and barely spoke to us until we were ready to buy something.
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June 2022 by Albert Lim
Not enough sales expert in the store so expect long line to get into the store. Don't understand why I have to wait 15 to 30 min to spend thousands of dollars smh
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April 2022 by Belinda Escobar
Buena atención de todo el personal
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March 2022 by LYNNETTE padrigo
It was such a pleasant experience. My SA Winnie is so nice, welcoming and very friendly.
