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November 2023 by Priyank Ahir
Great price, great service. Josè made my day! Thanks.
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November 2023 by Honore A.
Great car wash for a drive-through reasonably priced doesn't do a great job every time sometimes you gotta run your car through twice but they let you do that for free so give it a try just check your car before you leave
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September 2023 by Dante C.
When my wife and I want to get the car washed in OC, this is where we go.$11 gets you a wax and wash. Several stalls outside the car wash allow patrons to vacuum their own cars. The vacuums are powerful, micro-blowers are available to blast out dusty corners, and waste cans are never full. It's a little tricky getting in there from Harbor Boulevard when the traffic is thick. Be careful if you need to make that left turn.
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September 2023 by Gretchen K.
I went to this location today, and that was a huge mistake. I pulled up to the line where the attendant helps you, the sliding glass door was closed, and no one was there. Two more cars pulled in behind me, so it made it impossible to leave. I honked my horn a couple of times just to try to get someone's attention, but no one came. After sitting in the line for over five minutes, the woman in the car behind me came up and told me that she was calling them, trying to get them to come up and open the gate. I honked my horn again, just hoping someone would hear. A female employee, who later claimed to be the assistant manager, poked her head around the corner while she was on her phone and flipped me off. The woman from the car behind me again, came up and said, "I cannot believe that she flipped you off", so I was not seeing things. Finally, the woman came into the attendant booth and left the sliding glass door closed. After a few minutes of standing there on her phone, she just opened the gate and sent me through the wash. As I was drying my car, I saw a male employee going through the back door. I decided I would call and speak with him, hoping he was a manager. He said that he was not, and that the manager was in the tunnel. That was the woman who flipped me off. She then got on the phone and became very combative and was arguing with me, saying that it was none of my business what she was doing. I asked her her name, and she refused to give it, and started yelling at me, telling me to just call corporate if I had a problem with her. This woman should not be working there. I will no longer be going to this location. The employees at the 17th St. location are incredibly friendly and helpful.
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August 2023 by Katlyn G.
Ugh idk what happened perhaps different ownership or management but it's changed. My awesome $6 cheap and quick car wash is now $8 and sucks. When I want a deep cleaning it has gone from $11 to $15+. Also they have sped up the track so it takes probably about half the time meaning my car gets about half as clean. Legit drove away with my car still soaking wet with splotches all over it. I use to love this place but the new changes are awful.
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July 2023 by Alicia B
My first time there & I didn't like it. Car came really wet, still dirty, the vacuum didn't had the strength to suck everything
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July 2023 by vasco rusello
One Of The World worst Car Wash i have ever Experienced . Paid for the top program, Went In and out with the same dirty car.People who are working there have absolutely no customer service. They are only looking for a fight when you share your Complaints and they have even told me “show us what you can do” .This will end for sure at the Better Business Bureau and Claim Court, for the rip off there, but also for the rudeness, disrespect and attitude.I wish rating can be done with no stars But System does not allow that
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July 2023 by Richard Hannum
My car was filthy and I decided to get the $16 Platinum Wash. I told I hoped to drive through and that I hoped to come out looking like a NEW BMW. We laughed and he said. “If you need to run through a second time come back around it’s free and part of our service!”So I did and man that got my car sparkling.My new favorite car wash now.
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May 2023 by Andrea O.
5 Star is my home court for car washes. They consistently have great service and a super good vacuum system.Jaime, ( coordinator) was so kind and helpful with a big smile... what an outstanding employee!! Made my experience 5 STAR!!I will only get my car washed there because of the great service and people like Jaime. Please commend him and say thank you from me for making my day!!I finished with a sparkling car and a big smile on my face as I drove out!Thank you Jaime!!Andrea
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May 2023 by ARCHIBALD MCLEISH
Wash was ok, but the wheels are never clean and the protectant leaves a rough film on everything. I wish i could get a wash WITHOUT the protectant. The other complaint is the BLACK water in the drying areaAfter closing, the whole are should be washed down.
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December 2022 by Rohan K.
More like 1 star instead of 5 stars. Went to HG location. Same Owner. DO NOT Go here. The machines scratched/damaged my car roof. Been trying to get supervisor/owners information. The workers won't give that information and keep tellling me to email. The owner is not answering any of my emails, impossible to get hold of supervisor or owner. Been trying to contact for over a month. No supervisors are present. Owner comes once a month, but doesn't care and never got back to me. If your car gets damaged, they wont cover it. The camera at the facility also shows proof that my car was good before it went in. Before and after pictures are attached. Stay away since they don't really care or cover any damages.
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October 2022 by Em Slate
Free, until Oct 13th! It's a really nice car wash and they have great monthly deals you can get four washes for 20 bucks per month or other more detailed packages
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September 2022 by Brian M.
We have been using this car wash since shortly after it opened and have monthly subscriptions for all of our cars. It is so convenient and easy. However, It has caused me thought over the years as I have watched this place get filthier and filthier. We have to keep extra towels to wipe off our shoes before we get back in our clean car. As I suspected, it was only a matter of time until the actual washing mechanisms began to fall apart and not work. That time has come as of yesterday. To top it off, The employees were disrespectful and argumentative when I brought the malfunction to their attention. It's time to move.
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July 2022 by Christian Cooper (Coop)
Great pricesThe washing equipment seems a bit outdatedSpacious stallsStrong air hoseStrong vacuumFYI - The vacuum nozzles have 2 thick stakes inside allowing only small and thin items through and constantly being plugged up or wrapped up with paper or similar.Thanks
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July 2022 by Gilbert V.
Definitely a great car wash!! The brushes are not to rough and the drying system is great!! All micro fiber drying machine and blower! definitely getting a member pass
