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November 2023 by Ben S.
These guys always take care of me. Family owned, quick turnaround, it's the only place I go.
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November 2023 by Noog Yaaj
Took my 2020 highlander to get an amsoil oil change 4/15/23(photo below) at Grand Prix Performance. On 11/12/23, i did my own oil change and as I got under the highlander. I notice the underbody shield was cut to get access to the oil filter and make room for the oil from the drain hole. The previous oil change before going to them was performed by me. So I know the underbody shield was not like that when I brought the highlander to them. The time that took them to cut the underbody shield would have been about the same as taking off 3 bolts and 2 panel clip. THIS IS THE REASON WHY PEOPLE HAVE TRUST ISSUES WITH SHOPS! DO THINGS THE RIGHT WAY! Now I have to spend over $100 to have the underbody shield replace.
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October 2023 by Deborah D.
So last weekend i was on my way out of town on a long drive to the high Desert and my tire pressure light came on , pulled over put air and it went off again but this time i drove home .pulled into Big O tires and was met with a grumpy stressed out manager so i sat outside and waited .... Ended up leaving called my mecanic and he was busy so my hubs said take it to Grand Prix !!! So happy i did !! They were unbelievably nice !! The young man at the desk was so warm and friendly took my car right away and even had to unpack my trunk ( lots of stuff) put it all back in and repaired my tire ( i had a screw staple thingy in the tire ) and was on my way . Very very reasonable price too!!! I will never go anywhere else !!! Thank you boys!!!i made it with no trouble !!!
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October 2023 by Capt. Nicholas Nagel
Just finished having valve replacement and tires rotated at Grand Prix. I will never go anywhere else for all my tire needs. I was a walk in, greeted courteously, and they got me dialed and out the door in less than 30 min. I'm sure this depends on many factors but their garage was full and still made time to take care of me. I won't go into details but as a small business owner myself in a service industry, I have high standards. They rejuvenated my faith as a consumer - they take care of business as I believe it should be. Earned themselves a lifelong customer today! Thank you Jake!
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September 2023 by Nicholas N.
Just finished having valve replacement and tires rotated at Grand Prix. I will never go anywhere else for all my tire needs. I was a walk in, greeted courteously, and they got me dialed and out the door in less than 30 min. I'm sure this depends on many factors but their garage was full and still made time to take care of me. I won't go into details but as a small business owner myself in a service industry, I have high standards. They rejuvenated my faith as a consumer - they take care of business as I believe it should be. Earned themselves a lifelong customer today! Thank you Jake!
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September 2023 by Annie D.
Amazing shop with amazing owners! My boyfriend run into a little issue on his motorcycle ride today and owners of this place helped him out with absolutely no hesitation. Thank you so much!!
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September 2023 by Mauricio Da Graca
Excellent service, fast response, and fair price.
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September 2023 by Patricia B.
Big kudos to Chris and crew at Grand Prix Performance! I I stopped in with a question about a center cap dimension and before I knew it the tire was off and calipers were out. Courteous and professional, I'll be back for a big-ticket item.
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September 2023 by Albert Carrison
I made the mistake of calling there. A gentleman asked her the phone and said I’m with somebody I’ll be with you in a moment. Ok no big deal…(was a little off put maybe they could’ve said can you hold for a minute please)Then it sounds like his son or an employee answered the phone.Huge attitude …I was trying to explain what I neededHe begins to tell me he doesn’t need the story… and I’m like excuse me do you want to earn my business?then he accuses me ofBeing unfriendly when I am the customer.Beware of the shop…It sounds like you won’t be treated. Very nice…Here’s my suggestion, if you have grumpy owners and employees hire a nice counter girl to handle your offputting personalities….I moved on and called other shops…
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September 2023 by Phil Pluta
Faster than normal, but Biden killing us on inflation, the guys say prices on tires are up 30-50% depending on which brand.
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August 2023 by Armageddon
After two bad experience of my older car rims getting damaged by a tire change with other facilities; I paid extra to have these guys change my tires. I told them several times to be careful with my new rims they get scratch and damage easily. They assured me that they have over 35 years of experience, use touchless tire change & work on Ferraris & Lamborghinies. Guess what? They damaged my rim and denied that they did it. Luckily I had before and after pictures but spent over 30 minutes arguing with them. I don't trust these guys and will never take my car here again for any work.
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August 2023 by Brian M.
Pay cash and Jerry doesn't charge you tax.Sounds like a call to the IRS and California Franchise Tax Board are in order.
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July 2023 by Chase Hanley
Spent to much money got a job done that wasn't to my expectations!! After spending over $3500+ to change the color of my rims I feel like I should have gotten what I asked for And not what was convenient
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July 2023 by Gigi S.
Such a welcome relief from so many other half-assed places around here. Family run type place. You know they treat their employees well as most of them have been there for 20+ years. Great service, friendly staff and frankly, they need to charge more. Highly recommend!!
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May 2023 by Andrea M.
I just had the BEST experience at Grand Prix with Jake!! Today was the first time I have ever stepped foot in their business. I've seen it for years as a Costa Mesa resident and only wish I had come here sooner.Prior to coming in today I gave my business to Big O on 17th street. I felt like Big O was usually quick and reasonable. Big O told me it was irreparable because of where the nail was. I was quoted $237.72 for a new non name brand tire, with no warranty that was their cheapest at the time. I have previous experience in the tire industry and knew that the nail was in a very repairable area. Thank God they didn't have my size in stock or I might have purchased it as I drive a lot for work and want to be safe. To their credit they did add air and check it out which I appreciate.Grand Prix not only repaired my tire saving me $237 plus dollars but I was able to get an oil change at the same time. My tires have a good amount of tread left and I appreciate the fact that they were honest, speedy and the price was RIGHT!! I will definitely be giving all of my future business to them and I highly recommend them to anyone!!Thank you Grand Prix and Thank you Jake!!
