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February 2024 by Michael M.
I purchased a custom suit at the highest fabric quality tiefor my wedding and was extremely happy with the service as well as the finished result for the suit and custom shirt. Unfortunately the reason for the 3 star review is that the suit has not held up. The buttons on the blazer continue to fall off and I have to have them resown on multiple times already and the pant material in the inner thigh have started to show wear and I have only worn the suit a hand full of time. I have purchased suits from other tailors that have lasted me years. This is a bummer as I had a really great experience with the grotto, but quality could be better
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February 2024 by Austin N.
My experience at the Grotto was truly exceptional. The privacy offered added to the enjoyment for my entire party. We were able to relax, watch sports and customize every aspect of our suits, from fabric to stitching, making it a truly unique experience. Leonard and Austin's meticulous attention to detail ensured that my suit turned out perfect upon arrival. I wholeheartedly recommend the Grotto to anyone in search of not just an awesome suit, but also employees who prioritize customer satisfaction. A solid 10/10!
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February 2024 by Shawn Lawrence
Can’t say enough good things about Matt and his team. Place is amazing, a lot of selections/options and the quality of their suits are incredible. Thank you Matt!
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February 2024 by Roland Helgoe
Such a great experience. I am not sure if anyone has had any experience getting fitted for a suit but it is less than desirable and typically expensive for something less than custom.At the grotto your greeted with a cold beverage and a relaxed atmosphere. I gave them an idea of what I wanted and they helped with the rest. So much was customizable down to the buttons and embroidery. They took my measurements and than I got the suit in a matter of weeks. Once I got it, It fit perfect. No alterations or anything. Everyone that helped was super knowledgeable and friendly throughout the process. I highly recommend this place for any occasion.
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February 2024 by George bruton
I would absolutely recommend The Grotto. I had a last minute event that required a Tux and I did not have the time to get to their store to be fitted or browse. I picked out the style and print I wanted and submitted all my sizes through their online portal which was extremely easy to use. After I submitted everything I even spoke with a team member who confirmed what I was looking for and even recommended some changes that I would not have even known existed. Everything was shipped to me in a fantastic box ready to wear. Fit perfectly and the quality was very impressive. I have already used the Grotto two more times.
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February 2024 by Anthony F.
Len was incredibly thorough while helping me design my suit. I loved that he worked with me on the different color options and adjustments I wanted. I wasn't sure about a few things and he masterfully guided me to help create an incredible suit for one of my best friend's weddings. I had a wonderful experience here and am very happy with the fit and final product. Thank you so much!
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February 2024 by John B.
Where to even begin-- it was a suggested to my fiancé who decided we ought to make our selection here after making a single (failed) attempt at going to a rental company. It's not even close or fair to compare. The folks at The Grotto, and specifically I mean Leonard and Austin who helped us during each of our visits made sure we felt right at home. The first appointment solidified the deal; I had very little apprehension after that first sit down. I knew we were in the right place right away, Leo was extremely helpful in all facets of the experience: he listened, took notes, looked at our color palette, photos of my grandparent's wedding for examples and was able to guide us along with our vision while still maintaining our style and unique approach. We never felt pressured, all pricing is up front, there is no hidden fees, all questions were accompanied by honest answers with a flair that you would expect from guys who get to wear impeccable suits to work every day. They know what they're doing, and honestly there's not another place out there that is going to make you feel like a million dollars in your bespoke wedding tux (or suit for any occasion) without requiring a kidney or naming rights to your firstborn. I cannot wait to update this review with the photos from our wedding. If you need a suit made and want to make sure you're taken care of: make your way to The Grotto, you will not be disappointed. Thanks again Leonard and Austin and the Grotto-- you folks are truly amazing and I appreciate you taking care of us through this process.
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February 2024 by Roland H.
Such a great experience. I am not sure if anyone has had any experience getting fitted for a suit but it is less than desirable and typically expensive for something less than custom. At the grotto your greeted with a cold beverage and a relaxed atmosphere. I gave them an idea of what I wanted and they helped with the rest. So much was customizable down to the buttons and embroidery. They took my measurements and than I got the suit in a matter of weeks. Once I got it, It fit perfect. No alterations or anything. Everyone that helped was super knowledgeable and friendly throughout the process. I highly recommend this place for any occasion.
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February 2024 by Cartier F.
don't waste your time. so i went to this place 2 years ago for a wedding fitting purchased an over priced tuxedo, the fitting wasn't terrible, while i was there i was approached by one of the sales men who noticed i had on a monogrammed shirt and suggested i try one of there's. i can't even remember what the shirt felt like because its been 2 years of calling and then telling me they are going to mail my shirts and sadly after. 2+years i still don't have the shirts and to top it off i got a call from someone working from the store telling me i was going to be reimbursed after 2 years finally. that they would let me know how the owner would like to return my cash paid funds. upon the return phone call it was obvious the store employees and the ownership were not on the same page, there only recourse is i drive 2 1/2 hours to there location get fitted again and hope band pray no one droppes the ball again: this is definitely not some place i suggest you do business with, i am a business owner as well and this is not how you treat your customers. be spoke is a much better option
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January 2024 by Nelson Miranda
The owner went above and beyond to accommodate me and got my suit fixed on time for my wedding and resolved everything I needed on time ! Can’t thank you enough , appreciate it for it all . Cheers!
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January 2024 by Joshua M.
Austin's attention to detail while fitting my suit was exceptional. He meticulously ensured every aspect, from measurements to fabric selection, was perfect. His recommendations were spot-on, guiding me through choices that complemented my style. The overall experience was seamless and professional. I couldn't be happier with the final fit, a testament to Austin's expertise and dedication to his craft. Highly recommended for anyone seeking a tailored and personalized suit experience.
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November 2023 by Joshua L.
TLDR - Suits eventually turned out well. Hit or miss customer service. Not worth the headache at the price point. Disappointing experience as a whole. At surface level the concept of the Grotto is great. Why shouldn't the guys have something like this? Price wasn't cheap, but my groomsmen all agreed to do it. I was super excited for the experience. The day of the fitting we had two different people doing the measurements. One was taking their time and getting measurements and the other was speeding through it. I wish I could say that it meant the speedster was just an expert, fingers were crossed that day. It also felt like we were getting rushed out of there, to the point that afterwards my groomsmen all made comments about it. We weren't just sitting around hanging out, the groomsmen were trying to choose suit liners. It was as if we weren't choosing quickly enough, which felt uncomfortable. This put a bad taste in my mouth after the investment everyone was making. Some positives of that day because there were some. Other than the feeling of getting pushed out, everyone was friendly. The selections of what you can customize from a grooms perspective is really awesome. All of the groomsmen really liked that they were able to choose their liners and there is a ton of selection. From a customization perspective The Grotto really has that nailed down. On to the suits. I recognize that every suit being perfect would be a stretch and that adjustments were likely, but this was painful. One suit jacket didn't have a liner at all and just came in solid blue, others had to be tailored. For the pants, two groomsmen couldn't fit into them at all and the rest all had issues. Waist too small, leg width too small, and every single one was extremely short (literally mid calf, not the standard trendy above the shoe look). The Grotto does have a good policy where it can either be tailored independently and they will reimburse you or they will take it and do it themselves. The groomsmen who had the suit jacket without a liner was able to get that taken care of quickly with good customer service. When we questioned about why all the pants were so short we were given the response that this was the current style. These are custom suits, why wouldn't we be asked what we wanted? Even so, the variability in how high the pants were depending on the person was all over. It was to the point were the groomsmen were laughing at how high they were. I went with one of my groomsmen to get their adjustment measurements done. The staff member who helped us was borderline rude, to the point where I almost said something. Each time my groomsmen mentioned something about the fit or how he wanted it to actually fit he was cut off, dismissed, and treated like he didn't know what he was talking about. All while this staff member is seemingly annoyed that we would be stating our thoughts as he knew best about what we wanted. Ironically, this staff member is the one who did the original measurements that were so incredibly off that we were back. Overall, by the end we got to a point where the suits looked great for the wedding. The quality was great and you can tell their materials are top notch. Would I use The Grotto again? Absolutely not. The headaches that we had to incur to get to the end goal just isn't worth it, especially when you are in the trenches of wedding planning. Now over a year later, my groomsmen still bring up what a headache the whole experience was; which is what prompted me to finally write a review. Going into this I was really excited for this experience, now it's a sore spot that will continue to be joked about for years to come.
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November 2023 by John Mendez
The decor of the establishment is wonderful. Plenty of parking. Service is great! Michael is the person who attended me and my now wife. He is the main reason I am writing this review. He was attentive, welcoming, and very knowledgeable about the suits. He made everything quick and easy for us, but never rushed us. I live a busy life like most and they can guide you to help you make a solid decision in no time. Thank you Michael!
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November 2023 by Aaron G.
The Grotto Menswear is the place to go from grooms and groomsman if you're getting married. I was referred by a buddy and they did not disappoint. I made several appointments with the Grotto online as we had both our fathers, grandparents, Officiant and groomsman in the Grotto Suits. I had the pleasure of attending each of the separate appointments with the men listed above and was very pleased every time. Everyone received their suit in a timely manner and some of us even had little tweaks before our big day that we're taken care of as well. Being the groom I had alterations done to my pants and stupidly left my entire three piece suit in my car over night. Someone broke my window and stole my entire suit just 12 days before my wedding. I contacted the grotto and was able to make another appointment the next day. Matt was super helpful in assisting me to the highest level, setting me up with tailoring and even getting my jacket embroidered again. All in all everything worked out, everything happens for a reason, but I could not have done with without the help from the Grotto! We all looked great on the big day and we could not have been happier with the outcome of all our suits. Will definitely be back for another suit and will be referring the Grotto to more grooms in the future! Thank you Grotto!
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October 2023 by Dom A.
There were so many options for tuxedos/suits it was incredible! The process was made so simple and was all around a fantastic experience. The tuxedo I got fit wonderfully and I will probably never buy a suit off the rack again because of this! Not to mention that the prices were very reasonable and got a nicer material, better fit, for a lower price than I paid for a Hugo Boss suit. Highly recommend this place for any suit needs!
